Samsung CPL-310N User Manual

Samsung CPL-310N User Manual

Color laser printer

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CLP-310 Series
Color Laser Printer
User's Guide
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Summary of Contents for Samsung CPL-310N

  • Page 1 CLP-310 Series Color Laser Printer User’s Guide imagine the possibilities Thank you for purchasing a Samsung product. To receive a more complete service, please register your product at www.samsung.com/global/register...
  • Page 2 features of your new laser product Your new machine is equipped with a number of special features that improve the quality of the documents you print. With the machine, you can: SPECIAL FEATURES Save time and money Print with excellent quality and speed •...
  • Page 3 FEATURES BY MODELS The machine is designed to support all of your document needs – from printing, to more advanced networking solutions for your business. Basic features of this machine include; FEATURES CLP-310 CLP-310N CLP-310W USB 2.0 Network Interface 802.11b/g wireless LAN Network Interface Enthernet 10/100 Base TX wired LAN Duplex (2-sided) printing (Manual) ( : Included, O: Optional, Blank: Not Available)
  • Page 4 Help from the printer properties dialog box. Samsung website If you have Internet access, you can get help, support, printer drivers, manuals, and order information from the Samsung website, www.samsungprinter.com. 4_Features of your new laser product...
  • Page 5: Safety Information

    safety information IMPORTANT SAFETY SYMBOLS AND PRECAUTIONS What the icons and signs in this user’s guide mean: Hazards or unsafe practices that may result in severe personal injury or death. WARNING Hazards or unsafe practices that may result in minor personal injury or property damage. CAUTION To reduce the risk of fire, explosion, electric shock, or personal injury when using your laser MFP, follow these basic safety precautions:...
  • Page 6 13. Unplug the machine from the telephone jack, PC and AC wall outlet and refer servicing to qualified service personnel under the following conditions: • When any part of the power cord, plug or connecting cable is damaged or frayed. •...
  • Page 7 During normal operation, this machine produces ozone. The ozone produced does not present a hazard to the operator. However, it is advisable that the machine be operated in a well ventilated area. If you need additional information about ozone, request your nearest Samsung dealer. MERCURY SAFETY LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.
  • Page 8 • Consult the dealer or experienced radio TV technician for help. Change or modifications not expressly approved by the manufacturer responsible for compliance could void the user's authority to oper- ate the equipment. Canadian Radio Interference Regulations This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry and Science Canada.
  • Page 9 RINGER EQUIVALENCE NUMBER The Ringer Equivalence Number and FCC Registration Number for this machine may be found on the label located on the bottom or rear of the machine. In some instances you may need to provide these numbers to the telephone company. The Ringer Equivalence Number (REN) is a measure of the electrical load placed on the telephone line, and is useful for determining whether you have “overloaded”...
  • Page 10 PBXs of the European countries: In the event of problems, you should contact the Euro QA Lab of Samsung Electronics Co., Ltd. in the first instance. The product has been tested against TBR21. To assist in the use and application of terminal equipment which complies with this standard, the European Telecommunication Standards Institute (ETSI) has issued an advisory document (EG 201 121) which contains notes and additional requirements to ensure network compatibility of TBR21 terminals.
  • Page 11 European Radio Approval Information (for products fitted with EU-approved radio devices) Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz band, may be present (embedded) in your printer system which is intended for home or office use. This section is only applicable if these devices are present.
  • Page 12 REGULATORY COMPLIANCE STATEMENTS Wireless Guidance Low power, Radio LAN type devices (radio frequency (RF) wireless communication devices), operating in the 2.4 GHz/5 GHz Band, may be present (embedded) in your printer system. The following section is a general overview of considerations while operating a wireless device. Additional limitations, cautions, and concerns for specific countries are listed in the specific country sections (or country group sections).
  • Page 13 Safety information_13...
  • Page 14: Table Of Contents

    contents Features of your new laser product Safety information INTRODUCTION Printer overview Front view Rear view Control panel overview Understanding the control panel LEDs Stop button Supplied software Printer driver features Printer driver GETTING STARTED Setting up the hardware Printing a demo page Setting up the network Supported operating systems Using SetIP program...
  • Page 15 Clearing paper jams Solving other problems Paper feeding Printing problems Printing quality problems Common Windows problems Common Linux problems Common Macintosh problems ORDERING SUPPLIES AND ACCESSORIES Supplies How to purchase SPECIFICATIONS General specifications Printer specifications GLOSSARY INDEX CONTACT SAMSUNG WORLDWIDE Contents_15...
  • Page 16 contents 16_Contents...
  • Page 17: Introduction

    introduction These are the main components of your machine: This chapter includes: • Printer overview • Supplied software • Control panel overview • Printer driver features • Understanding the control panel PRINTER OVERVIEW Front view Rear view Rear cover release button Power switch Network port USB port...
  • Page 18: Control Panel Overview

    CONTROL PANEL OVERVIEW toner colors Show the status of each toner cartridge. See Status LED with the toner cartridge messages on page 19. status LED Shows the status of your machine. (See "Understanding the control panel" on page 19 for more information.) stop Stops an operation at any time and there are more functions.
  • Page 19: Understanding The Control Panel

    UNDERSTANDING THE CONTROL PANEL The color of the status and toner colors LED indicates the machine's current status. LEDs STATUS LED TONER COLORS LED DESCRIPTION lights green all LEDs off The machine is ready to print. slowly blinks all LEDs off The machine is receiving data from the computer.
  • Page 20: Supplied Software

    SUPPLIED SOFTWARE PRINTER DRIVER FEATURES You must install the printer software using the supplied CD after you have Your printer drivers support the following standard features: set up your machine and connected it to your computer. CD provides you • Paper orientation, size, source and media type selection with the following software.
  • Page 21: Getting Started

    getting started This chapter gives you step-by-step instructions for setting up the machine. This chapter includes: • Setting up the hardware • System requirements • Printing a demo page • Installing the software • Setting up the network • Machine's basic settings SETTING UP THE HARDWARE 6.
  • Page 22: Using Setip Program

    1. Print the machine's network information report which includes your machine’s MAC address. To print the report, you need to press and hold Stop for about 5 seconds. 2. From the Windows Start menu, select All Programs > Samsung Network Printer Utilities > SetIP > SetIP. 3. Click in the SetIP window to open the TCP/IP configuration window.
  • Page 23: System Requirements

    SYSTEM REQUIREMENTS Macintosh Before you begin, ensure that your system meets the following ITEM REQUIREMENTS requirements: Operating system Macintosh 10.3 ~ 10.5 Windows Intel processor Your machine supports the following Windows operating systems. Power PC G4/G5 REQUIREMENT (RECOMMENDED) 512 MB for an Intel-based Mac, OPERATING 128 MB for a Power PC based Mac SYSTEM...
  • Page 24 If you are not sure of the IP address, contact your network administrator or print network information. 6. After the installation is finished, a window appears asking you to print a test page and to register yourself as a user of Samsung machines in 24 _Getting started...
  • Page 25: Machine's Basic Settings

    MACHINE'S BASIC SETTINGS Using the save modes Power Save mode After installation is complete, you may want to set the machine's default settings. Refer to the next section if you would like to set or change values. Power Save mode allows your machine to reduce power consumption when it is not in actual use.
  • Page 26: Selecting And Loading Print Media

    Some print media may meet all of the guidelines in this section and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Samsung has no control. • Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide.
  • Page 27: Specifications On Print Media

    Specifications on print media TYPE SIZE DIMENSIONS WEIGHT CAPACITY Plain paper Letter 216 x 279 mm (8.5 x 11 inches) 60 to 105 g/m (16 to 28 lb bond) for • 150 sheets of 75 g/m (20 lb manual feeding in the tray bond) paper for the tray Legal 216 x 356 mm (8.5 x 14 inches)
  • Page 28: Guidelines For Special Print Media

    15 mm from the edges of the envelope. • Avoid printing over the area where the envelope’s Using photographic paper or coated paper may cause problems, seams meet. requiring repairs. Such repairs are not covered by Samsung’s warranty or service agreements. 28 _Selecting and loading print media...
  • Page 29: Changing The Size Of The Paper In The Paper Tray

    CHANGING THE SIZE OF THE PAPER IN THE 4. Slide the paper length guide until it lightly touches the end of the paper stack. Squeeze the paper width guide and slide it to the edge of the PAPER TRAY paper stack without causing it to bend. To load different sizes of paper, such as Legal-sized paper, you need to adjust the paper guides to extend the paper tray.
  • Page 30: Loading Paper

    LOADING PAPER 5. Close the paper cover. Loading paper in the tray Load the print media you use for the majority of your print jobs in the tray. The tray can hold a maximum of 150 sheets of 75 g/m (20 lb bond) plain paper.
  • Page 31: Printing On Special Print Materials

    PRINTING ON SPECIAL PRINT MATERIALS SETTING THE PAPER SIZE AND TYPE The machine can hold special sizes and types of print material, such as After loading paper in the paper tray, you need to set the paper size and postcards, note cards, and envelopes. Especially, it is useful for single page type using the printer driver.
  • Page 32: Basic Printing

    For Windows XP/2003, select Printers and Faxes. For Windows Vista, select Control Panel > Hardware and Sound > Printers. 3. Double-click the Samsung CLP-310 Series icon. 4. From the Document menu, select Cancel. You can also access this window by simply double-clicking the printer icon at the bottom right corner of the Windows desktop.
  • Page 33: Maintenance

    maintenance This chapter provides information for maintaining your machine and the toner cartridge. This chapter includes: • Printing reports • Replacing the Imaging Unit • Cleaning your machine • Replacing the waste toner container • Maintaining the cartridge • Maintenance parts •...
  • Page 34 5. Pull the imaging unit out of the machine using the groove on the front of 7. Holding the groove on the front of the imaging unit, push imaging unit in the imaging unit. to the machine. 8. Insert the waste toner container into position and then push it to make •...
  • Page 35: Maintaining The Cartridge

    MAINTAINING THE CARTRIDGE 2. Grasp the handles on the toner cartridge and pull to remove the cartridge from the machine. Toner cartridge storage To get the most from the toner cartridge, keep the following guidelines in mind: • Do not remove the toner cartridge from its package until ready for use. •...
  • Page 36: Replacing The Toner Cartridge

    REPLACING THE TONER CARTRIDGE 5. Holding both handles on the toner cartridge, thoroughly rock it from side to side to evenly distribute the toner. The machine uses four colors and has a different toner cartridge for each one: yellow (Y), magenta (M), cyan (C), and black (K). When the toner colors LED, on the control panel, indicating each individual toner cartridge according to its color, lights, and the status LED lights red, the machine cartridge is totally exhausted.
  • Page 37: Replacing The Imaging Unit

    REPLACING THE IMAGING UNIT 5. Pull the imaging unit out of the machine using the groove on the front of the imaging unit. When the life span of the imaging unit has expired, the Smart Panel program window appears on the computer, indicating the imaging unit needs to be replaced.
  • Page 38: Replacing The Waste Toner Container

    REPLACING THE WASTE TONER CONTAINER 8. Insert the waste toner container into position and then push it to make sure that it is firmly seated in place. When the life span of the waste toner container has expired, the Smart Panel program window appears on the computer, indicating the waste toner container needs to be replaced.
  • Page 39: Maintenance Parts

    MANAGING YOUR MACHINE FROM THE WEBSITE If you have connected your machine to a network and set up TCP/IP network parameters correctly, you can manage the machine via Samsung’s SyncThru™ Web Service, an embedded web server. Use SyncThru™ Web Service to: •...
  • Page 40: Troubleshooting

    troubleshooting This chapter gives helpful information for what to do if you encounter an error. This chapter includes: • Tips for avoiding paper jams • Solving other problems • Clearing paper jams TIPS FOR AVOIDING PAPER JAMS 2. To remove the jammed paper, open the rear cover. By selecting the correct media types, most paper jams can be avoided.
  • Page 41: Solving Other Problems

    SOLVING OTHER PROBLEMS 4. Close the rear cover and then open the top cover. The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service. Paper feeding CONDITION SUGGESTED SOLUTIONS...
  • Page 42: Printing Problems

    See the blank. incorrect. printer driver help screen. The machine is not Select Samsung CLP-310 selected as the Series as your default printer The paper size and Ensure that the paper size in default printer.
  • Page 43: Printing Quality Problems

    Printing quality problems POSSIBLE CONDITION SUGGESTED SOLUTIONS If the inside of the machine is dirty or paper has been loaded improperly, CAUSE you may notice a reduction in print quality. See the table below to clear the problem. Your machine The oil used to After printing about 100 color protect the fuser is...
  • Page 44 CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS White spots appear on the page: Background scatter Background scatter results from bits of toner White Spots randomly distributed on the printed page. • The paper is too rough and a lot of dirt from •...
  • Page 45: Common Windows Problems

    CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS Back of printouts • Check for leaking toner. Clean the inside of Curl If the printed paper is curled or paper does not feed into the machine: are dirty the machine. See page 33. •...
  • Page 46: Common Linux Problems

    Common Linux problems CONDITION SUGGESTED SOLUTIONS CONDITION SUGGESTED SOLUTIONS I encounter error Please avoid changing print job parameters (via LPR GUI, for example) while a print job is in “Unable to open mfp The machine does • Check if the printer driver is installed in your progress.
  • Page 47: Ordering Supplies And Accessories 47 Supplies

    To order Samsung-authorized supplies or accessories, contact your local country. Samsung dealer or the retailer where you purchased your machine, or visit www.samsungprinter.com/supplies and select your country/region to obtain information on calling for technical support.
  • Page 48: Specifications

    specifications This chapter guides you about this machine’s specifications such as various features. This chapter include: • General specifications • Printer specifications GENERAL SPECIFICATIONS ITEM DESCRIPTION The symbol * optional feature depending on machines. External 384 x 314 x 237 mm dimension (15.1 x 12.4 x 9.3 inches) (W x D x H)
  • Page 49: Printer Specifications

    PRINTER SPECIFICATIONS ITEM DESCRIPTION Printing method Color laser beam printing Printing speed • Black and white: Up to 16 ppm (A4), 17 ppm (Letter) • Color: Up to 4 ppm (A4/Letter) Black & First print out • From ready: Less than 15 seconds time •...
  • Page 50: Glossary

    glossary DADF The following glossary helps you get familiar with the product by understanding the terminologies commonly used with printing as well A Duplex Automatic Document Feeder (DADF) is a mechanism that will as mentioned in this user's guide. automatically feed and flip over an original sheet of paper so that the machine can scan on both sides of the paper.
  • Page 51 Intranet An emulator duplicates the functions of one system with a different system, so that the second system behaves like the first system. A private network that uses Internet Protocols, network connectivity, and Emulation focuses on exact reproduction of external behavior, which is possibly the public telecommunication system to securely share part of in contrast to simulation, which concerns an abstract model of the an organization's information or operations with its employees.
  • Page 52 PABX A Light-Emitting Diode (LED) is a semiconductor device that indicates A private automatic branch exchange (PABX) is an automatic telephone the status of a machine. switching system within a private enterprise. MAC address Media Access Control (MAC) address is a unique identifier associated Printer Command Language (PCL) is a Page Description Language with a network adapter.
  • Page 53 Subnet Mask The subnet mask is used in conjunction with the network address to determine which part of the address is the network address and which part is the host address. TCP/IP The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that implement the protocol stack on which the Internet and most commercial networks run.
  • Page 54 index power save mode print quality problems, solve adjustment altitude 25 printing demo page 21 reports 33 problem, solve cleaning Linux 46 inside 33 paper feeding 41 outside 33 printing quality 43 control panel Windows 45 demo page, print replacing components toner cartridge 36 driver installation 23...
  • Page 55 SAMSUNG worldwide If you have any comments or questions regarding Samsung products, contact the Samsung customer care center. COUNTRY CUSTOMER CARE CENTER WEB SITE COUNTRY CUSTOMER CARE CENTER WEB SITE ITALIA 800-SAMSUNG(7267864) www.samsung.com/it ARGENTINE 0800-333-3733 www.samsung.com/ar 800-048989 AUSTRALIA 1300 362 603 www.samsung.com/au...
  • Page 56 TRINIDAD & 1-800-7267-864 www.samsung.com/latin TOBAGO TURKEY 444 77 11 www.samsung.com.tr U.A.E 800-SAMSUNG (7267864) www.samsung.com/mea 0870 SAMSUNG (7267864) www.samsung.com/uk U.S.A. 1-800-SAMSUNG (7267864) www.samsung.com UKRAINE 8-800-502-0000 www.samsung.com/ur UZBEKISTAN 8-800-120-0400 www.samsung.com.uz VENEZUELA 0-800-100-5303 www.samsung.com/latin VIETNAM 1 800 588 889 www.samsung.com/vn Contact SAMSUNG worldwide_ 56...
  • Page 57 This user’s guide is provided for information purposes only. All information included herein is subject to change without notice. Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this user’s guide.
  • Page 58 REV 0.91...

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