Before Calling For Service - LG DLG7301 E Series Owner's Manual

Before Calling for Service
This dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an early
stage. If the dryer does not function properly or does not function at all, check the following before you call for
service.
Operation
Problem
TM
The Flow Sense
indicator remains
active after clearing
the restriction in the
venting.
Dryer will not turn on
Dryer does not heat
Display show error
code nP
Display show error
code gAS
Possible Cause
After clearing the restriction, the
TM
Flow Sense system requires
multiple, consecutive cycles to
determine that the performance
value has improved before the
TM
Flow Sense indicator is reset.
Power cord is not properly
plugged in.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
Gas supply or service is turned
off (gas models only).
Energy Saver option selected
(on some models)
Electric dryer power cord is not
connected correctly, or house
power supply is incorrect.
Gas supply or service turned off
(gas models only).
TROUBLESHOOTING
Solutions
TM
If the Flow Sense indicator remains
active for more than five cycles after
the restriction has been cleared, call for
service.
Make sure that the plug is securely
plugged into a grounded outlet matching
the dryer's rating plate.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If the problem
is a circuit overload, have it corrected by
a qualified electrician.
Reset circuit breaker or replace fuse. Do
not increase fuse capacity. If the problem
is a circuit overload, have it corrected by
a qualified electrician.
NOTE
Due to the design of electric dryers,
it is possible for a circuit problem to
allow an electric dryer to run without
heat.
Confirm that the house gas shutoff and
the dryer gas shutoff valves are both fully
open. Even if gas is not supplied to the
dryer, it will run and display error code.
Verify that other gas appliances in the
home are working normally.
If using the Cotton/Normal cycle, deselect
the energy saver option. The Energy
Saver option is selected by default. This
option reduces energy use by adding
an air dry section to the beginning of the
cycle. It is normal to feel no heat at the
beginning of the cycle while in Energy
Saver mode.
Check the power supply or the connection
of the power cord to the terminal block.
Confirm that house gas shutoff and the
dryer gas shutoff are both fully open.
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