Before Calling For Service - LG DL X860 E Series Owner's Manual

en-us_main.book.book Page 55 Thursday, January 4, 2024 1:46 PM

Before Calling for Service

The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If the dryer does not function properly or does not function at all, check the following before
you call for service.
Error Messages
Problem
Temp sensor error 1 Temperature sensor failure.
• Turn off the appliance and call for service.
Power supply / Power cord is connected incorrectly.
Power issue / High
• Check the connection of the power cord to the terminal block.
voltage / Low
voltage
Duct blockage (80%), Exhaust system is too long or has too many turns/restrictions.
(90%), (95%)
• Do not use the appliance until the exhaust system has been cleaned and/or repaired.
• Check the outside dryer vent while the appliance is operating to make sure there is strong
House exhaust system blocked.
• Keep the area around the dryer clean and free of clutter. Check vent hood for damage or
Operation
Problem
Exhaust system is too long or has too many turns/restrictions.
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Flow Sense
indicator shows four
• Install a shorter or straighter duct run. See the Installation instructions for details.
bars during the
Partial blockage of the ductwork due to lint buildup or other foreign object.
drying cycle.
• Ductwork should be checked/cleaned immediately. The appliance can be used in this
The appliance has detected a restriction in the external dryer venting.
• If exhaust restrictions are sensed by the Flow Sense
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The Flow Sense After clearing the restrictions, the Flow Sense
indicator remains
cycles to determine that the performance value has improved before the Flow Sense
active after clearing
indicator is reset.
the restriction in the
• If the Flow Sense
venting.
The appliance will Power cord is not properly plugged in.
not turn on.
• Make sure that the power plug is securely plugged into a grounded outlet matching the
House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
Using the appliance with severely restricted exhaust is dangerous and could result in a fire
or other property damage.
airflow. If the exhaust system is extremly long, have it repaired or rerouted.
lint clogging. Make sure the area around the vent hood is clear.
condition, but drying times will be longer and energy consumption will increase.
for 2 hours after the end of the cycle. Opening the door or pressing the Power button will
turn off the display.
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indicator remains active for more than five cycles after the restriction
has been cleared, call for service.
appliance's rating plate.
circuit overload, have it corrected by a qualified electrician.
TROUBLESHOOTING
Possible Cause & Solution
Possible Cause & Solution
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system, the indicator will remain on
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system requires multiple, consecutive
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