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Franklin Wireless R872 User Manual

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R872
Mobile Hotspot
User Guide

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Summary of Contents for Franklin Wireless R872

  • Page 1 R872 Mobile Hotspot User Guide...

  • Page 2: Table Of Contents

    Table of Contents Introduction ..............................3 Before You Begin ..........................3 Compatible Operating Systems (OS) ....................4 Package Contents ..........................4 SSID and Security Key ......................... 5 Additional Information ........................... 5 Get Started ..............................6 Parts and Functions ..........................6 Home Screen ............................
  • Page 3 Trademarks and Copyrights ........................ 52 Safety and Notices ............................53 Safety Precautions ..........................53 Important Notice ............................53 Safety and Hazards ..........................53 Proper Battery Use and Disposal ......................54 Index ................................55...

  • Page 4: Introduction

    The following topics describe the basics of using this guide and your new mobile broadband device. Before You Begin Thank you for purchasing your new R872 Mobile Hotspot! The following topics explain how best to use this guide to get the most out of your mobile broadband device.

  • Page 5: Compatible Operating Systems (Os)

    Compatible browsers Firefox 3.1 or later Safari 5.0 or later Package Contents See below for details on everything you will find in the box for your R872. ● R872 Mobile Hotspot (Battery and battery cover) ● AC Charger with micro USB ●...

  • Page 6: Ssid And Security Key

    SSID and Security Key Before connecting Wi-Fi devices to your R872, you will need to confirm the WiFi Name and WiFi Password. ● Once your device is completely powered on, shortly press the menu button (power button) 1 time for the WiFi Name and twice to obtain WiFi Password specific to your device (Note: when the device display is off, the first press wakes up the display.)

  • Page 7: Get Started

    Get Started The following topics give you all the information you need to set up your device and wireless service the first time. Parts and Functions Learn your device's primary parts and functions. Device Layout The following illustration outlines your device's primary external features and buttons.

  • Page 8: Home Screen

    Part Description View device status and information Display SIM card slot Install the SIM card. Charging Port Connect the micro USB cable for charging. Battery cover Remove the battery cover to remove or insert the battery or SIM card. Factory Reset Button Long press to reset your device to its default settings.

  • Page 9: Data Transfer Volume And Transfer Speed

    Part Description Displays status indicators including connection status, signal strength, Status bar devices connected, battery level, and more. Status Bar Icons The home screen's status bar may feature the following icons, depending on current status. Icon Description Mobile networks connected Service signal strength.

  • Page 10: Sim Card

    SIM Card The SIM card is an IC card containing your device's phone number and other customer information. Handling a SIM Card Keep the following in mind when handling a SIM card. ● Customer is responsible for any damage caused by inserting the SIM card in another-brand IC card reader, etc.
  • Page 11 Installing / removing a SIM Card Follow these instructions to insert or remove a SIM card. Remember to power off your device before inserting or removing a SIM card. 1. Press and hold the Power key to turn off the device before inserting or removing the SIM card. 2.
  • Page 12 3. Open the SIM card cover. 4. Insert the SIM card gently with gold IC chip facing downward 5. Remove the SIM card by gently pressing down and sliding outwards.

  • Page 13: Battery Use

    6. Close the SIM card cover and insert the battery.  Align the contacts of the battery with the contacts in the device. 7. Attach the battery cover. Battery Use The following topics explain how to insert and remove your device's battery. Battery Cautions Storage: Avoid storing or leaving the battery with no charge remaining.
  • Page 14 1. Press and hold the Power key to turn off the device before inserting or removing the battery. 2. Remove the battery cover. 3. Remove the battery / Insert the battery. 4. Replace the battery cover. Charge the Battery Follow these instructions to charge your device's battery using the included AC adapter.
  • Page 15 The R872 and AC Adapter Becoming Warm or Hot: Your device and the AC adapter may become warm while charging. This is not a malfunction. However, stop using them immediately if they become extremely hot; this could indicate a malfunction.

  • Page 16: Turn Your Device On And Off

    Turn Your Device On and Off The instructions below explain how to turn your device on and off, or to restart your device if it cannot be powered on and off using the Power button Turn Your Device On ■ Press and hold the Power button until the device displays "Welcome".

  • Page 17: Connect With Wi-Fi (Wlan)

    Connect with Wi-Fi (WLAN) The following topics outline basic features and operations of your device's Wi-Fi (WLAN) connections, including connecting with various OS and device types. Wi-Fi (WLAN) Overview Below are some basics of your device’s Wi-Fi (WLAN) function. Wi-Fi (WLAN) Information ●...

  • Page 18: Connect Windows Pcs With Wi-Fi

    The following topics describe how to connect your device with various versions of Windows PCs via Wi-Fi. Connect Windows PCs to your device with Wi-Fi. 1. Press and hold the Power button to power on your R872.  Your device's Wi-Fi function activates and automatically connects to the Internet. 2. Activate your PC's Wi-Fi function.

  • Page 19: Connect Ios Devices (Iphone/Ipod Touch/Ipad)

    3. Click Wi-Fi > Turn Wi-Fi On.  Your computer's Wi-Fi function activates. 4. Select your R872's Wi-Fi Name (SSID) from the Network Name pull-down list. 5. Enter the Wi-Fi password in the Password field, check Remember this network, and then click Join.
  • Page 20 2. Select Settings > Wi-Fi. 3. Select Turn on Wi-Fi.  The iPhone or iPod Touch's Wi-Fi function activates. 4. In the Choose a Network list, tap your R872's Wi-Fi Name (SSID). 5. Enter the Wi-Fi password and then tap Join. ...

  • Page 21: Connect An Android™ Device

    You can share your device's connection with compatible Android devices, such as wireless phones, tablets, and Chromebook computers. 1. Press and hold the Power button to power on your R872.  Your device's Wi-Fi function activates and automatically connects to the Internet. 2. On your Android device, from home, select Menu > Settings.
  • Page 22 4. Tap or click the Wi-Fi slider to turn Wi-Fi on.  Wi-Fi is enabled on the Android device. 5. Tap or click your R872's Wi-Fi Name (SSID) from the list, and tap Connect 6. Enter the Wi-Fi password and then tap or click Connect.

  • Page 23: Hotspot Settings

    Web UI. Launch the Web UI page Use the device Web UI in a browser to check or change your R872 settings from a device connected via Wi-Fi. 1. Connect your R872 to an external device via a Wi-Fi connection.

  • Page 24: Home

    Home Check current status of network connection and data usage on the Home page. ■ From the Web UI, click the Home tab. Connection The Connection Status display Network Status, LTE Status, Connection time, current Data Used and Connect control button. Also Wi-Fi connected devices name.

  • Page 25: Connected Devices

    Connected Devices The Connected Devices tab lets you confirm the names and MAC addresses of devices currently connected to your device and set access permissions. Check the Connected Devices ■ From the Web UI, click Connected Devices > Connected to display the list of connected devices.
  • Page 26 2. Select an access status and then click Save Changes. Add Permitted Devices The Access Permissions menu allows you to restrict access only to specific users, instead of anyone who enters the password. To restrict access in this manner, you need to add permitted users from the menu. 3.

  • Page 27: Settings

    Settings Set your device options, including Wi-Fi, Mobile Network, Device and Advance Router. Wi-Fi Basic Settings Set the basic Wi-Fi settings for your device. These advanced settings should only be changed for specific circumstances. Changes to the advanced settings could result in loss of Wi-Fi connection with your devices. Consult your devices’ manuals for Wi-Fi specifications.
  • Page 28  Multi SSID: Select ON if you like to set up a separate guest Wi-Fi network. Your R872 will broadcast two Wi-Fi Names.  If ON is selected for Multi SSID, Guest Wi-Fi menu will appears below Main Wi-Fi part.
  • Page 29  Save Changes: Select your desired setting from the Authentication, Wi-Fi password and/or available Wi-Fi connections drop down menu(s) and click Save Changes whenever you make a change to save the new setting.  Wi-Fi Settings Reset: Click the Reset button to reset all Wi-Fi settings to the default. Wi-Fi Advanced Settings 1.
  • Page 30 Mobile Settings 1. From the Web UI, click Settings > Mobile Network > Mobile Settings. The Mobile Settings page is shown in the following figure.  Cellular data: Turn Cellular data on or off. Turn it OFF to prevent all Internet traffic from using the mobile broadband connection.
  • Page 31 ■ From the Web UI, click Settings > Mobile Network > APN. The default APN parameters are shown in the following figure. You can use the default APN to connect to the Internet. You can also add new APNs. ■ To add a new APN, follow the steps below: 1.
  • Page 32 2. Enter the related parameters as described in the following table. Parameters Description Name Type the profile name. Type the APN string. User name User name is used to obtain authentication from the ISP when the connection is established. Password Password is used to obtain authentication from the ISP when the connection is established.
  • Page 33 ■ Additional APN Options ■ To activate the new APN, check the circle in front of it and then click Save Changes. ■ To edit the new APN, click Edit, change the settings, and then click Save. ■ To delete the new APN, click Delete. Note: The default APN cannot be edited or deleted.
  • Page 34 SIM PIN Lock is enabled, you need to enter SIM PIN to connect to the mobile broadband network each time you power on your R872. Note: If you enter the wrong SIM PIN three times, your SIM will be disabled permanently until you enter the PUK code from your service provider.
  • Page 35 1. From the Web UI, click Settings > Device > Preferences. You can set the display timeout on this page.  Display Timeout: Select a timeout time from the drop-down list. Your R872 display turns off after this timeout period if there is no menu button action. ...
  • Page 36  Display Password: If ON is selected, the Web Interface admin password is displayed on your R872 device display menu.  Change Password Current Password: Enter the current password. New Password: Enter the new password. Confirm New Password: Enter the new password again.
  • Page 37 2. Read the onscreen options and click the update you would like to initiate.  Upload Software: If you have a new software file provided by your service provider, you can select the file and update your R872 manually by pressing Update Software button. Backup and Restore ■...
  • Page 38 To back up your device settings to your computer, follow the steps below: 1. Click Back Up Now. 2. Click Save on the pop-up window. 3. Choose a location on your computer to save the backup file. 4. Click Save. To restore from the backup, follow the steps below: 1.
  • Page 39 Note: System logs are used for engineering purposes by your service provider. Keep it OFF during regular usage of your device.
  • Page 40 Advanced Router LAN Settings 1. From the Web UI, click Settings > Advanced Router > LAN Settings to display the router information shown in the following figure.  IP Address: IP address for Web User Interface.  Subnet Mask: Subnet mask for the IP address. ...
  • Page 41  DHCP Lease Time: Define how long the leased IP address will be expired. The new IP address will be relocated after the IP address is expired.  DNS manual mode: Turn DNS manual mode on or off.  NAT Timer: Set TCP NAT time. 2.
  • Page 42 ① Turn on the Firewall Switch. ② Turn on the IP Address Filtering. ③ Click Add. ④ Enter the related parameters as described in the following table.
  • Page 43 Parameters Description Name Enter a name for the rule. WAN IP address Enter the WAN IP address. WAN port Set the WAN port. Protocol Set which protocol will be used for filtering. Status Set how to handle the packet if it matches with the rule. ⑤...
  • Page 44 ④ Enter the related parameters as described in the following table. Parameters Description Name Enter a name for the rule. WAN port Set the WAN port. LAN IP address Enter the LAN IP address. Set the LAN port. LAN port Protocol Set which protocol will be used for filtering.

  • Page 45: About

    About Show your device's connection information, firmware information, WWAN information, Wi-Fi details and device information. ■ From the Web UI main screen, Click the About tab to view the available information.

  • Page 46: Support Tab

    Support Tab Obtain support information on this interface. ■ From the Web UI main screen, click the Support tab to view the available options.

  • Page 47: Appendix

    Appendix The following topics cover items such as troubleshooting, device specifications, applicable warranty and service information, customer service contacts, and applicable trademark and copyright notices. Troubleshooting When properly installed, your device is highly reliable product. If you are having problems, consult this list of common problems and their solutions.
  • Page 48  Open your wireless network connection list: 1. Windows: Right-click icon and select View Available Networks. – Or – Mac: Pull down list from Wi-Fi icon. 2. Windows: Click Connect. – Or – Mac: Select the network name. 3. When your device is connected to the network, the Wi-Fi connected device icon displayed on LCD Screen.
  • Page 49  See the device's LCD. The number of clients (users) currently connected to your device is in the Wi-Fi connected device icon at the top of the LCD. You can also see the number of clients currently connected on the Connected Devices page on Web UI. Where can I find information about Internet connectivity and my Wi-Fi setup? ...

  • Page 50: Specifications

    The following tables list the specifications for the mobile broadband device, the AC charger, and the materials. Mobile Broadband Device Specifications Item Description Model name R872 Mobile Hotspot Dimensions 12.5mm (H) x 90.1mm (W) x 67mm (D) Weight Interface Web UI Power consumption Normal state: 1.26 Watts...
  • Page 51 Item Description Compatible networks LTE category 4 / Wi-Fi IEEE802.11 b/g/n Charging time 4 hours 20 minutes Continuous standby time 26 hours Continuous communication time 6 hours @ Tx pwr 10dBm Communication speed LTE category 4 DL : 150Mbps UP : 50Mbps Approximate values Varies by ambient temperature, battery usage, etc.

  • Page 52: Warranty And Service

    Parts Materials/Finishing Battery cover PC(Black),SF coating A deco PC(Black),UV(Gloss 80%) Power key PC(Milky White),Spray(Black),UV(Gloss 80%) LCD Bracket PC(Black) Rubber feet Silicon(Black) Warranty and Service The following topics outline your device's warranty and service information. Warranty Your device purchase includes Warranty. ●...

  • Page 53: Trademarks And Copyrights

    The names of companies, products, and services used in this guide are registered trademarks or trademarks of the respective companies. ● Franklin Wireless logo is trademarks or registered trademarks of Franklin Wireless Corporation in US. Copyright © 2016 Franklin Wireless Corporation. All rights reserved.

  • Page 54: Safety And Notices

    Safety and Notices The following topics address important safety precautions, general notes, and required RF exposure information for your mobile broadband device. Safety Precautions The following topics outline important safety precautions that must be observed when using your device. Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed.

  • Page 55: Proper Battery Use And Disposal

    Proper Battery Use and Disposal Follow these guidelines to ensure safe and responsible battery use. ● Do not open, disassemble, puncture, crush, bend, or shred. ● Do not expose to water or other liquids, fire, explosion, or other hazards. ● Use the battery only in the Pocket Wi-Fi.

  • Page 56: Index

    Index Android Device Insert, 10 Connect Wi-Fi, 20 Specifications Battery AC charger, 51 Charge, 13 Materials, 51 Install, 12 Mobile broadband device, 49 Customer Service, 52 SSID, 5 Data Transfer Speed, 8 Status Bar Icons, 8 Device Layout (illustration), 6 Transfer Speed, 8 Home Screen, 7 Troubleshooting, 46...

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