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Franklin Wireless C774 User Manual

4g lte broadband wireless 11n cpe router
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C774 User Guide
4G LTE Broadband Wireless 11n
CPE Router
Franklin Wireless C774 User Guide_EN
www.franklinwireless.com
Version 1.4.9 / 09.10.2013
© 2013 FRANKLIN WIRELESS. FRANKLIN WIRELESS and the logo are trademarks of FRANKLIN WIRELESS. Other marks
are the property of their respective owners.
Page 1 / 48
Copyright © 2013 Franklin Wireless Corp.

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  • Page 1 Franklin Wireless C774 User Guide_EN www.franklinwireless.com Version 1.4.9 / 09.10.2013 © 2013 FRANKLIN WIRELESS. FRANKLIN WIRELESS and the logo are trademarks of FRANKLIN WIRELESS. Other marks are the property of their respective owners. Page 1 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 2: Table Of Contents

    Quick Setup Menu ------------------------------------------------------------------------------------------------ Statistics Menu ---------------------------------------------------------------------------------------------------- WWAN Menu ------------------------------------------------------------------------------------------------------ LAN Menu ---------------------------------------------------------------------------------------------------------- Wireless Menu ----------------------------------------------------------------------------------------------------- 24 Device Security Menu -------------------------------------------------------------------------------------------- 29 Content Sharing Menu ------------------------------------------------------------------------------------------- 30 System Menu ------------------------------------------------------------------------------------------------------- 32 Page 2 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 3 Ring / Sound Menu ----------------------------------------------------------------------------------------------- Tools Menu --------------------------------------------------------------------------------------------------------- Time Menu --------------------------------------------------------------------------------------------------------- Setting Menu ------------------------------------------------------------------------------------------------------- 439 Chapter 5 Troubleshooting Troubleshooting -------------------------------------------------------------------------------------------------- Chapter 6 Regulatory Statements Regulatory Statements ----------------------------------------------------------------------------------------- Chapter 7 Glossary Glossary ---------------------------------------------------------------------------------------------------------------- 47 Page 3 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 4: Chapter 1 Overview

     CPE Router  1050mAh Standard Lithium Ion Battery  A/C Power Adapter  Quick Start Guide  RJ-45 Ethernet LAN Cable  RJ-11 POTS Telephone Line Cable (if applicable) Page 4 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 5: Components

    ⓖ RJ-45 Ethernet LAN Ports (1-4) ⓗ A/C Power Connector ⓘ Reset Button ⓙ WPS Button ⓚ N/A ⓛ LTE Secondary Antenna ⓜ LTE Primary Antenna ⓝ N/A ⓞ USB Port Page 5 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 6: Service Status Indicator (Led) Description

    Device is powered off Solid No service or Inactive Voice Call Solid Weak Signal (if applicable) Blinking Conversation in progress Voice service is available Solid Good Signal Blinking Conversational progress Page 6 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 7: Network Access

    -Incoming and Outgoing Voice Call Service  Wi-Fi 802.11b/g/n - 802.11b/g/n – speed of up to 11 Mbps/54 Mbps/150 Mbps *All Speed are theoretical and are dependent on actual network conditions Page 7 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 8: Chapter 2 Getting Started

    ② The SIM card MUST remain in the SIM card slot when in use. Note: If you ever need to remove your SIM card from your router, gently press the SIM card inward to release it, and remove it from the slot. Page 8 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 9: Installing The Antenna

    ① Open the battery door at the back panel of CPE router. ② Insert the new battery with the plus (+) and minus (-) markings matching the markings in the battery compartment. ③ Close the battery door. Page 9 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 10 Use only Franklin Wireless approved batteries and chargers with your device.  Failure to use a Franklin Wireless approved battery and charger may increase the risk that your device will overheat, catch fire, and/or explode resulting in property damage, serious bodily injury, and/or death.

  • Page 11: Hooking Up Your Telephone

    Plugging-in the Power Adapter and Turning on the device ① Connect the Power Adapter to the CPE router and plug the Power Adapter into an outlet. ② Press the Power On/Off button. Power On/Off Button Power Adapter Page 11 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 12: Activating Your Device

    Go to your network operator’s retail store. Contact your network operator’s customer service department. In case of using damaged SIM cards, locked SIM card or no SIM Card, you will see an error. Page 12 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 13 If the activation process did not complete or you were unable to make a Voice Call service please: Go to your network operator’s retail store. Contact your network operator’s customer service department. Page 13 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 14: Connecting To The Router

    ① Plug in the RJ-11 Cable to connect your telephone, The router’s Voice( ) LED should be solid green or orange, indicating the device is in service and ready to use Voice Call Service. Page 14 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 15: Wps Configuration

    ② Go to ‘WLAN Wi-Fi Protected Setup’ item in WPS Settings of Wireless menu. For PBC (Push Button Configuration) method, it will be operated by the WPS button on the C774 router. ③ Push the ‘Start PBC’ button or press the ‘WPS button’ on the router.
  • Page 16 3) In the WLAN Wi-Fi protected setup Web page, there is a PIN inputting method for ‘Enter Client Device PIN’ item. 4) Enter the client PIN number noted and press the WPS button. The device will begin trying to make a connection which should takes approximately 4 minutes. Page 16 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 17: Device Specification

    DHCP server, DDNS, Wireless Mac filtering, Network sharing (Samba) WLAN Security Pre-configurable security (WPA/WPA2PSK) USIM (UICC) Removable UICC Card Support Desktop and Wall mount Supported LTE Antenna LTE Primary & Secondary Antenna Voice Service Antenna Integrated Antenna Page 17 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 18: Login

    The Home screen is the first screen you see after logging in to the browser interface. It is the main point of entry for all your work in the browser interface. The user menu runs vertically along the left of the browser interface. It shows information of router. Page 18 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 19: Quick Setup Menu

    Statistics Menu  LAN The LAN statistics provide statistics (by interface) for the connection(s) only.  WAN provide statistics (by interface) for the WAN connection(s) only. The WAN statistics item Page 19 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 20: Wwan Menu

    WWAN Status shows your current network information.  WWAN Device status WWAN Device status displays the LTE modem information, and also has the Preferred Mode setting and Data Roaming setting items. Page 20 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 21  eHRPD enable: Enabling the roaming service  eHRPD disable: Disabling the roaming service WWAN Modem APN Setting item is allowed to set your operator’s APN (Access Point Name) information. Page 21 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 22: Lan Menu

    Internet. LAN Menu  LAN ARP List The ARP list allows you to see which clients are connected to the CPE device via IP address and MAC address. Page 22 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 23 IP reservation allows static IP address assignment by DHCP server for specified MAC address.  UPnP Devices The UPnP Devices list allows you to see all UPnP devices that are discovered by the CPE. Page 23 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 24: Wireless Menu

    Wireless Menu  Radio Settings Configure common WLAN parameters applicable to all active AP in the system. To show WLAN Advanced Radio Settings page, press the corresponding ‘Advanced Radio Settings’ button. Page 24 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 25 This page shows all WLAN AP profiles on the CPE router. To modify the main parameters of an AP, press the corresponding ‘Modify’ button. This page allows to modifying an existing WLAN profile. Page 25 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 26: Security Settings

    Basic Wi-Fi security setting configured The CPE router is preconfigured to the wireless security option WPA-WPA2 with TKIP-CCMP encryption type. Beacon type: Basic Allow any wireless connection without a security option. Page 26 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 27 WPS is used to easily add devices to wireless network using a PIN or a push button, the devices must support WPS capability in order to be configured by this method. To show WLAN WPS Authorized MAC Configuration page, press the corresponding ‘Configure Authorized MAC list’ button. Page 27 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 28 For instance, you can restrict access to the wireless network to allow only specified computers based on their MAC addresses, meaning that you can restrict to only trusted computers so that unknown computers will not available to access wirelessly in your CPE device. Page 28 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 29: Device Security Menu

    IP addresses, meaning that you can restrict access to only trusted computers so that unknown computers will not be available to access your CPE device. Page 29 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 30: Content Sharing Menu

    In the USB settings, you can see a list of USB device plugged on the CPE router, and you will see the modem information for ‘cdc_ether/ cdc_ether/cdc_acm’ in the USB type , and also you will see the basic mounted file system information to ‘usb-storage’ in the USB type. Page 30 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 31 In the Share Management item, you can manage file sharing information. When first accessed, the fields will appear empty. In the Add/Modify File share item, you can add or modify your file sharing information. Page 31 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 32 Open the Command Prompt on your Windows Operating System. Try typing the router IP address with the shared folder name, for example, “C:\ net use m: \\192.168.1.1\[folder name like MyShare]’ Page 32 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 33: System Menu

     Web Settings Set Auto logout time limit for CPE device.  Software/Firmware Upgrade Specify the path and name of the image file to be upgraded and click the APPLY button below. Page 33 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 34 CPE device back to factory default configuration settings by clicking the Factory Reset button. By pressing Factory Reset all user configurations are replaced with factory default configuration settings. Page 34 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 35: User Menu

    ##12  to go to Ring Menu (option 1) and then select the Volume Level (option 2 in sub menu) Note: Users will be able to hear a tone after every menu selection, such as a confirmation tone or a “fail” tone. Page 35 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 36: Ring / Sound Menu

    - You can set/remove the Service alert notification. - If you press ‘’ to set this option, the phone will notify alert to you in and out Service Area. - To remove this option, press ‘#.’ Page 36 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 37: Tools Menu

    Dial tone types: India Latin America East Europe China / Syria Nicaragua South Africa Ex) ##22 + 6 +  : to set the dial tone to the South African dial tone. Page 37 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 38: Time Menu

    - Press ‘’ to set, Or press ‘#’ to release. *NOTE: Any time entered out of range, will be ignored. Ex)##33 + 500 +  : to set the on hook time to 500 ms Page 38 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 39: Setting Menu

    - You can change the option by doing follows. Press ‘’ for changing a current value to ‘Standard’ option Press ‘#’ for changing a current value to ‘Enhanced’ option. Example - Suppose a current lock code ‘7777’ Page 39 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 40 ##44  semi-confirmation tone  7777  semi-confirmation tone  Press ‘#’ : Enhanced ##44  semi-confirmation tone  7777  semi-confirmation tone  Press  : Standard Page 40 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 41: Troubleshooting

    A: The router is normally powered by the external AC power, however if AC power has failed like in the case of an emergency, the battery power will provide Voice Calling only (if applicable) no internet service.  The battery will have on average 3 hours of active use time. Page 41 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 42 A: The router browser interface will only need to be accessed or used when configuring your device for the first time or changing the security settings or establishing more advanced settings. Page 42 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 43 Q: Why is the voice service not working even though the Voice LED color is Orange or Green? A: Please verify the RJ-11 cable between the router and your telephone.  Please note that this feature is not available in certain versions of this product. Page 43 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 44 A: Please verify your telephone is attached properly. If the telephone is off the hook, you may not hear any ring tone when an incoming call occurs.  Please note that this feature is not available in certain versions of this product. Page 44 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 45: Regulatory Statements

    Chapter 6 Regulatory Statements FCC Equipment Authorization ID: XHG-C774 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 46 Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Page 46 / 48 Copyright © 2013 Franklin Wireless Corp.

  • Page 47: Glossary

    ● NNTP — Network News Transfer Protocol. An Internet application protocol for reading and posting Usenet (newsgroup) articles. ● POP — Post Office Protocol. An Internet protocol for retrieving email from a remote server over a TCP/IP connection. Page 47 / 48 Copyright © 2013 Franklin Wireless Corp.
  • Page 48 This service is provided through cellular providers. WWAN connectivity allows a user with a laptop and a WWAN device to surf the Internet, check email, or connect to a virtual private network (VPN) from anywhere within the regional boundaries of the cellular service. Page 48 / 48 Copyright © 2013 Franklin Wireless Corp.

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