Troubleshooting Your New Phone; Quick Reference Chart - Uniden EXS 9965 Owner's Manual

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QUICK REFERENCE CHART

If your phone is not performing to your expectations, please try these
simple steps before calling Uniden customer service at (800) 297-1023.
PROBLEM
The status LED
won't come on
when the handset
is placed in
the base.
The audio sounds
weak and/or
scratchy.
Can't make or
receive calls.
The handset
doesn't ring or
receive a page.
SUGGESTION
Make sure the AC adapter is plugged into the
base and wall outlet.
Make sure the handset is properly seated
in the base.
Make sure the charging contacts on the
handset and base are clean.
Make sure that the base antenna is in a
vertical position.
Move the handset and/or base to a different
location away from metal objects or
appliances and try again.
Check both ends of the base telephone
line cord.
Make sure the AC adapter is plugged into the
base and wall outlet.
Disconnect the AC adapter for a few minutes,
then reconnect it.
Place the handset back on the charging cradle
for a few seconds. The
indicating that the phone has been reset.
The Nickel-Cadmium battery pack may be
weak. Charge the battery on the base for
15-20 hours.
Be sure the antenna is in a vertical position.
The handset may be too far away from the
base. Place the base away from appliances or
metal objects.
Place the handset back on the charging cradle
for a few seconds. The
indicating that the phone has been reset.
Make sure the ringer switch is on.
LED blinks
status
LED blinks
status
35

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