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Problem
Sometimes your video card will not read the monitor
I CANNOT GET THE
correctly and will not allow you to achieve the resolution you
RESOLUTION
want. Rebooting your computer will solve the situation.
1920 x1080
You can also make sure your video card's video drivers are
up to date. You can find what video card you have by
clicking on START then RUN. Type in "DXDIAG" When the
diagnostic window pops up, click on the DISPLAY tab. The
program will tell you what video chipset you have. Copy that
name then search it with an online search engine like
GOOGLE™. Find your video card company's web address
and search for newer drivers. If updating your drivers does
not work, you probably have one of the older video cards
and cannot achieve a widescreen resolution. You'll need to
upgrade your video card to a newer one.
Sometimes having older video cards this type of problem
THE VIDEO IS TOO
might happen due to newer LEDs having to provide HD
BRIGHT NO MATTER
video capability and not being fully compatible with older
WHAT I ADJUST
video cards. You can try adjusting the contrast to a lower
value and adjust the brightness to compensate.
Are you using the monitor's native resolution? If not you'll
THE WORDS AND
need to switch resolution to the native 1920 x 1080 at 60 Hz
VIDEO ARE TOO
to make the words clearer.
BLURRY
If the words are still blurry, please try enabling or disabling
CLEAR TYPE function from windows.
Sometimes the colors are not correct because your DVI or
THE COLORS ARE
DP or HDMI cable is loose or corrupt. Please try
NOT CORRECT
reconnecting your cable or swap out your current cable to
see if the problem persists.
HOW DO I RESET
Make sure there is a valid video signal to the monitor and
THE MONITOR
press menu to open the OSD. Look for RESET under the
OTHER options.
I CHANGED MY
Open the OSD, under OTHER, select RESET to reset all
COLOR SETTINGS
values back to factory default.
NOW I CAN'T GET
THE FACTORY
DEFAULT BACK.
- 27 -
www.SCEPTRE.com
SCEPTRE C27 Display User Manual
Possible solutions
Problem
At the native resolution of 1920 x1080, some people might
THE WORDS ARE
feel that the words are too small to read. You can change
TOO SMALL AT
the size of the words in Windows Operating System via its
1920 x1080
display properties.
For Windows XP
1.
Right click on the background with nothing
selected. Left click on the PROPERTIES option.
2.
Click on the SETTINGS tab.
3.
Under SETTINGS, click on the ADVANCED
button.
4.
Under GENERAL tab, change the size of the
words by selecting the option NORMAL SIZE and
change it to LARGE SIZE.
5.
Click on OK on all windows to exit.
6.
Once you have finished rebooting, the computer is
ready for use.
For Windows VISTA or Windows 8 or Windows 10
1.
Right click on the Wallpaper. Left click on the
PERSONALIZE option.
2.
Click on ADJUST FONT SIZE (DPI) option on the
left column and
3.
Click on CONTINUE.
4.
In there you can change the size of the words by
changing from the option DEFAULT SCALE to
LARGE SCALE.
5.
Click on APPLY to finalize your selection.
6.
Once you have finished rebooting, the computer is
ready for use.
I CANNOT GET
Make sure your video card supports that feature. Also make
144Hz REFRESH
sure you are using Displayport to connect from your
RATE ON MY
computer to your monitor.
MONITOR
THERE'S NO
THERE ARE NO BUILT IN SPEAKERS FOR THIS
SOUND FROM THE
MONITOR. The audio connection on the monitor is for
MONITOR. I
sending an audio signal out to speakers when HDMI is
CONNECTED AUDIO
sending an audio signal to the monitor.
CABLE.
- 28 -
www.SCEPTRE.com
SCEPTRE C27 Display User Manual
Possible solutions
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