Before Use ......................19 Product Features....................21 Control Panel ....................24 Ice and Water Dispenser.................25 Automatic Icemaker ..................27 InstaView......................29 Door in Door .....................30 Drawer.......................31 Shelf ........................32 Door Basket ......................33 SMART FUNCTIONS LG ThinQ Application ..................34 Smart Diagnosis ....................35 MAINTENANCE Cleaning ......................37 Water Filter .......................38...
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global_main.book.book Page 3 Monday, August 17, 2020 1:58 PM TROUBLESHOOTING Before Calling for Service................40...
global_main.book.book Page 4 Monday, August 17, 2020 1:58 PM SAFETY INSTRUCTIONS SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the appliance. The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.
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global_main.book.book Page 5 Monday, August 17, 2020 1:58 PM SAFETY INSTRUCTIONS responsible for their safety. Children should be supervised to ensure that they do not play with the appliance. • This appliance is intended to be used in household and similar applications such as: - staff kitchen areas in shops, offices and other working environments;...
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• Do not clean the appliance with brushes, cloths or sponges with rough surfaces or which are made of metallic material. • Only qualified service personnel from LG Electronics service centre should disassemble, repair, or modify the appliance. Contact an LG Electronics customer information centre if you move and install the appliance in a different location.
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• Ensure that the outlet socket is properly grounded, and that the earth pin on the power cord is not damaged or removed from the power plug. For more details on grounding, inquire at an LG Electronics customer information centre.
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• Do not bend the power cable excessively or place a heavy object on it. • Immediately unplug the power plug and contact an LG Electronics customer information centre if you detect a strange sound, odour, or smoke coming from the appliance.
global_main.book.book Page 9 Monday, August 17, 2020 1:58 PM SAFETY INSTRUCTIONS • Be careful of nearby children when you open or close the appliance door. The door may bump the child and cause injury. • Avoid the danger of children getting trapped inside the appliance. A child trapped inside the appliance can cause suffocation.
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They may shatter if exposed to sudden temperature changes. • Do not insert the shelves upside down. The shelves may fall. • To remove frost from the appliance, contact an LG Electronics customer information centre. • Dispose of the ice inside the ice bin in the freezer compartment...
global_main.book.book Page 11 Monday, August 17, 2020 1:58 PM INSTALLATION INSTALLATION Before Installation • The internal temperatures could be affected by the location of the appliance, the ambient temperature, the frequency of door opening and Dimensions and Clearances so on. Too small of a distance from adjacent items may •...
global_main.book.book Page 12 Monday, August 17, 2020 1:58 PM INSTALLATION Accessories at the bottom of the front side of the cover with a flat-head screwdriver. *1 This feature is only available on some models. Removing the Left Fridge Door The water supply line is connected to the top right part at the back of the appliance.
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global_main.book.book Page 13 Monday, August 17, 2020 1:58 PM INSTALLATION Rotate the hinge lever clockwise. Lift the top CAUTION hinge free of the hinge lever latch • When lifting the hinge free of the latch, be careful that the door does not fall forward. It is recommended that two or more people carry out the door removal and refitting.
global_main.book.book Page 14 Monday, August 17, 2020 1:58 PM INSTALLATION Twist the hinge to raise the pivoting end so that the door can be lifted off. Lift the door off the Correct lower hinge pin and remove it. Incorrect • If the water tube end is damaged, it should be trimmed to ensure it does not leak when refitted.
global_main.book.book Page 15 Monday, August 17, 2020 1:58 PM INSTALLATION • Connect to potable water supply only. Ensure that the rubber washer is fitted to the inside of the tap connector before screwing it • Connecting the water line must only be installed onto the tap.
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global_main.book.book Page 16 Monday, August 17, 2020 1:58 PM INSTALLATION Door Alignment for Freezer NOTE Door - Spanner Type A If the door of the appliance is not level, adjust the difference in the height of appliance door. - Spanner Type B Open the door and use the spanner loosen the keeper nut by turning it to the left.
global_main.book.book Page 17 Monday, August 17, 2020 1:58 PM INSTALLATION Use the spanner to fasten the keeper nut by If the door is too low, lift the right door up and use turning it to the right. a pair of long nose pliers to insert C-Clips until both doors are level.
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global_main.book.book Page 18 Monday, August 17, 2020 1:58 PM INSTALLATION Move the appliance with more than two people carefully. When transporting the appliance over a long distance, keep the appliance upright. After installing the appliance, connect the power plug into a mains outlet socket and switch it on.
NOTE specifications. If you wish to minimise the impact • Contact the LG Electronics customer information on the food storage due to a temperature rise, centre if the alarm sound continues even after seal or wrap the stored food in several layers.
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global_main.book.book Page 20 Monday, August 17, 2020 1:58 PM OPERATION • Do not store food for a long period of time if it • Express Freeze must be switched on for 7 hours spoils easily at a low temperature. before fresh products are placed in the freezer compartment.
global_main.book.book Page 21 Monday, August 17, 2020 1:58 PM OPERATION Product Features The appearance or components of the appliance may differ from model to model. Exterior *1 This feature is only available on some models. Control Panel Sets the fridge temperature and freezer temperature, the water filter condition and the dispenser mode.
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global_main.book.book Page 22 Monday, August 17, 2020 1:58 PM OPERATION Interior *1 This feature is only available on some models. Door in Door InstaView Door in Door LED Lamp The LED lamps inside the appliance light up when you open the door. Air Filter...
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global_main.book.book Page 23 Monday, August 17, 2020 1:58 PM OPERATION This reduces odours inside the fridge compartment. Fridge Door Basket This is where small packages of refrigerated foods, drinks and sauce containers are stored. Automatic Icemaker This is where ice is automatically produced and stored. Door Mullion This prevents the cold air of the fridge from leaking.
global_main.book.book Page 24 Monday, August 17, 2020 1:58 PM OPERATION Control Panel The actual control panel may differ from model to model. Control Panel and Functions Express Freeze This function can quickly freeze a large amount of ice or frozen foods. •...
Wi-Fi This button allows the appliance to connect to a home Wi-Fi network. Refer to Smart Functions for information on the initial setup of the LG ThinQ application. Water & Ice Type Select a desired dispenser mode from the buttons on the control panel. Press the dispenser switch with a glass or other container to dispense cubed ice, water or crushed ice.
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global_main.book.book Page 26 Monday, August 17, 2020 1:58 PM OPERATION NOTE NOTE • When the ice maker produces smaller ice cubes, • Lint from a cloth may adhere to the outlets. or the cubes become lumped together, the amount of water supplied to the ice maker may be low due to insufficient water in the water Cleaning the Dispenser Tray tank.
global_main.book.book Page 27 Monday, August 17, 2020 1:58 PM OPERATION Fill with bottle or filtered water up to the NOTE maximum fill line. (Total capacity: 4 ℓ) • Before using the water dispenser tank after installing the appliance, it should be washed before filling it with water.
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• If discolored ice is dispensed, check the water tank and the water supply for a possible source. Power Switch If the problem continues, contact the LG Electronics customer information centre. Do not Auto Shutoff (feeler arm) use the ice or water until the problem is corrected.
global_main.book.book Page 29 Monday, August 17, 2020 1:58 PM OPERATION To remove the in-door ice bin, grip the front hooked up to water. To stop the buzzing, move the handle, slightly lift the lower part, and slowly power switch to OFF (O). pull out the bin as shown.
global_main.book.book Page 30 Monday, August 17, 2020 1:58 PM OPERATION Door in Door beverages and snacks, without opening the fridge door. This feature is only available on some models. Using the Door in Door Pull the lever at the bottom of the door upwards until the door in door opens.
global_main.book.book Page 31 Monday, August 17, 2020 1:58 PM OPERATION To lower the moving basket, press up to Lift up and remove the baskets from the door release the levers at the side of the basket and in door casing. lower the basket until it clicks into place.
global_main.book.book Page 32 Monday, August 17, 2020 1:58 PM OPERATION Remove the contents of the drawer. Hold the With the drawer fully extended, lift up the front handle of the vegetable drawer and gently pull and pull the drawer out to remove it. it out.
global_main.book.book Page 33 Monday, August 17, 2020 1:58 PM OPERATION Removing/Refitting the Shelf To remove the baskets, simply lift the basket up and pull straight out. Tilt up the front of the shelf and then lift the shelf straight up. To assemble the baskets, slide it in above the Pull the shelf out.
Internet service provider or refer to your appliance improvement purposes without notice wireless router manual. to users. • LG ThinQ is not responsible for any network • Functions may vary by model. connection problems or any faults, malfunctions, or errors caused by network connection.
WEP, you may fail to set up the network. Please LG Electronics will also provide open source code to change it to other security protocols (WPA2 is you on CD-ROM for a charge covering the cost of recommended) and register the product again.
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Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions for audible diagnosis provided in the LG ThinQ application.
global_main.book.book Page 37 Monday, August 17, 2020 1:58 PM MAINTENANCE MAINTENANCE Cleaning Cleaning the Interior • When removing a shelf or drawer from inside General Cleaning Tips the appliance, remove all stored foods from the shelf or drawer to prevent injury or damage to •...
- Visit your local dealer or distributor or contact • Do not install on hot water supply lines. The the LG Electronics Customer Information maximum operating water temperature of this filter system is 37.8 °C.
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Dispense water for approximately 5 minutes to remove trapped air and contaminants. CAUTION • Failure to replace filters when required or using non LG authorised water filters can cause the filter cartridge to leak and result in property damage.
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global_main.book.book Page 40 Monday, August 17, 2020 1:58 PM TROUBLESHOOTING TROUBLESHOOTING Before Calling for Service Cooling Symptoms Possible Cause & Solution There is no Is there a power interruption? refrigeration or • Check the power of other appliances. freezing. Check the power of other appliances. •...
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global_main.book.book Page 41 Monday, August 17, 2020 1:58 PM TROUBLESHOOTING Symptoms Possible Cause & Solution The appliance contains Is the fridge or freezer temperature set to 'Warm'? a bad smell. • Set the fridge or freezer temperature to a colder setting. Did you put in food with a strong smell? •...
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• Press I on the automatic icemaker switch or set ON for the automatic icemaker button on the control panel. (For more details on how to use, visit LG Electronics website or use your smart device.) Is the temperature of the freezer compartment set too high? •...
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global_main.book.book Page 43 Monday, August 17, 2020 1:58 PM TROUBLESHOOTING Symptoms Possible Cause & Solution Water does not come The supply valve may be turned off. (For Plumbed models Only) out. • Open the water supply valve. • Check if the fridge compartment temperature is too cold, as the water filter can freeze and block the water flow to the dispenser.
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global_main.book.book Page 44 Monday, August 17, 2020 1:58 PM TROUBLESHOOTING Condensation & Frost Symptoms Possible Cause & Solution There is condensation Did you store hot food without cooling it first? inside the appliance or • Cool the hot food first before putting it inside the fridge or freezer. on the bottom of the vegetable drawer Did you leave the appliance door open?
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The inside lamp in the Lamp failure appliance does not • Close the door and re-open. If the lamp does not turn on, please contact turn on. the LG Electronics customer information centre. Do not attempt removal of the lamp.
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global_main.book.book Page 46 Monday, August 17, 2020 1:58 PM TROUBLESHOOTING Noises Symptoms Possible Cause & Solution The appliance is noisy Is the appliance installed on a weak floor or improperly levelled? and generates • Install the appliance on a solid and flat area. abnormal sounds.
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• Find the Wi-Fi network connected to your smartphone and remove it, then not connected to the register your appliance on LG ThinQ. Wi-Fi network. Mobile data for your smartphone is turned on. • Turn off the Mobile data of your smartphone and register the appliance using the Wi-Fi network.