Care And Cleaning; Service And Customer Care - Kenwood ZJM811 Instructions Manual

care and cleaning

Before cleaning, unplug your kettle
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and let it cool down.
the outside and powerbase
Wipe with a damp cloth, then
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dry. Do not use abrasives - they
will scratch the metal and plastic
surfaces.
the inside
Wipe with bicarbonate of soda on a
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damp cloth. Rinse thoroughly.
Even though your kettle comes with
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a filter, you still need to clean the
inside (and the filter) regularly.
the filter (B+C)
1 Remove the lid.
2 Lift the filter out away from the spout
area (B).
3 either rinse under the tap or use a
soft brush or when descaling your
kettle, drop the filter in too. Rinse
thoroughly.
4 Place the filter back in the spout
area and push down to secure (C).
descaling
Regular descaling of the flat element
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will improve the performance of your
kettle. If the kettle is not descaled
regularly the build up of limescale
may result in the following:
problems may be experienced
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with the kettle switching on and
off during use or switching off
before boiling.
the kettle may take longer to boil.
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the flat element may be damaged.
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Please note: Failure to descale your
kettle may invalidate your guarantee.
When limescale starts to build up on
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the heating element, buy a suitable
descaler and descale your kettle.
After descaling, boil with fresh water
several times and discard. Clean
any descaler off the kettle - it can
damage the parts.
Some regions of the country have
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chalky water. This makes boiled
water look cloudy and leaves a
deposit on the side of the kettle. This
is normal but can be removed with
regular cleaning.
Alternatively, to reduce limescale
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build up, use filtered water to fill your
kettle.
service and customer
care
If you experience any
problems with the operation
of the kettle, before calling
for assistance refer to the
troubleshooting guide or visit
www.kenwoodworld.com.
UK
If you need help with:
using your kettle
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servicing or repairs (in or out of
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guarantee)
call Kenwood Customer Care
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on 023 9239 2333. Have
your model number ready
(e.g. TYPE ZJM810 or TYPE
ZJM811) and date code (5
digit code e.g. 13L35) ready.
They are located on the underside of
your kettle and powerbase.
spares and attachments
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Z call 0844 557 3653.
other countries
If you experience any problems with
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the operation of your appliance,
before requesting assistance refer to
the "troubleshooting guide" section
in the manual or visit
www.kenwoodworld.com.
Please note that your product
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is covered by a warranty, which
complies with all legal provisions
concerning any existing warranty
and consumer rights in the country
where the product was purchased.
If your Kenwood product
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malfunctions or you find any defects,
please send it or bring it to an
authorised KENWOOD Service
Centre. To find up to date details of
your nearest authorised KENWOOD
Service centre visit
www.kenwoodworld.com or the
website specific to your Country.
Designed and engineered by
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Kenwood in the UK.
Made in China.
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