Before Calling Service Personnel - Toshiba SD-P2900SR Owner's Manual

Before calling service personnel

Check the following guide for the possible cause of a problem before contacting service.
Symptom Cause
No power. • The AC adapter or power plug is
disconnected.
• The battery pack has been removed.
• Battery empty.
The LCD turned off by • The automatic LCD off function turned
itself. the LCD off.
No picture on the LCD • "Video out" is not set to "Off".
monitor.
No picture. (Other than • The connected TV is not set to receive
built-in LCD monitor) DVD signal output.
No sound. • The equipment connected via the
audio/video cable is not set to receive
DVD signal output.
• The volume is too low.
• The audio receiver or TV is turned off. • Turn on the equipment connected with the audio/video cable.
• The setting of output sound format is
incorrect.
The playback picture has • The disc is dirty.
occasional distortion.
• Player is in fast forward or fast reverse
mode.
• The player was moved or given a
shock.
• The disc is not set fi rmly.
Brightness is unstable or • The effect of copy protection. If you
noises are present in the connect the player to a VTR, TV/VTR
playback pictures. (Other combination or video selector, the
than built-in LCD monitor) playback picture may be distorted as
DVD video discs are copy protected.
Correction
• Connect the AC adapter or power plug securely.
• Install the battery pack.
• Re-charge the battery.
• Turn on the player again.
• If "Video out" is not set to "Off", the LCD of the player turns off.
Powering the player on always sets it to "Off". Turn the player off then
power it on.
• Select the appropriate video input mode on the TV so the picture from
the player appears on the TV screen.
• Select the correct input mode of the audio receiver so you can listen
to the sound from the player.
• Adjust the volume by turning the volume control.
• Select the proper audio setting.
• Eject the disc and clean it.
• Sometimes a small amount of picture distortion may appear. This is
not a malfunction.
• Vibrating or shaking the player during playback may produce
distortion. This is not a malfunction. If not restored to usual status,
stop playback and start again.
• Remove the disc and set it again.
• Connect the player directly to the TV. Avoid connecting the player to a
VTR or TV/VTR combination.
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