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Symptoms
Frost has formed in
the compartment.
Frost or condensation
has formed inside or
outside the appliance.
The appliance is
noisy and generates
abnormal sounds.
The side or front of
the appliance is
warm.
There is water inside
or outside of the
appliance.
Reason
Doors may not be closed
properly?
Did you store hot food without
cooling it first?
Is the air entry or exit of the
compartment blocked?
Is the compartment overfilled?
Did you open and close the
appliance door frequently or is
the appliance door improperly
closed?
Is the installation environment
humid?
Is the appliance installed on a
weak floor or improperly
leveled?
Does the rear of the appliance
touch the wall?
Are objects scattered behind
the appliance?
Is there an object on top of the
appliance?
There are anti condensation
pipes fitted to these areas of
the appliance to reduce
condensation forming from
around the door area.
Is there water leakage around
the appliance?
Is there water on the bottom of
the appliance?
Solution
• Check if the food item inside the
appliance is blocking the door and
make sure that the door is tightly
closed.
• Cool the hot food first before putting
it in the fridge compartment.
• Make sure that air entry or exit is not
blocked so that the air can circulate
inside.
• Maintain an appropriate space
between items.
• Frost or condensation can form if the
outside air penetrates inside the
appliance.
• Condensation can appear on the
exterior of the appliance if the
installation area is too humid or on a
humid day such as a rainy day. Wipe
off any moisture with a dry cloth.
• Install the appliance on a solid and
flat area.
• Adjust the installation position to
allow enough clearance around the
appliance.
• Remove the scattered objects from
behind the appliance.
• Remove the object on top of the
appliance.
• The heat releasing pipe to prevent
condensation is installed on the front
and side of the appliance. You may
feel it particularly hot right after the
appliance is installed or during the
summer. You can be assured that
this is not a problem and is quite
normal.
• Check if the water has leaked from a
sink or another place.
• Check if the water is from a broken
or dropped container.
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