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Troubleshooting
Samsung Recovery
When a problem occurs with the computer, it is easy to restore
the computer back to the factory default settings by using the
Samsung Recovery application (Recovery/Backup). It is also
possible to restore the computer to a previously backed up point.
Back up important data regularly before a problem occurs with
the computer.
• T he Samsung Recovery application may not be
provided in models with less than 64 GB of storage. If
you cannot access the Samsung Recovery application,
refer to
Windows recovery
• S ome functions may differ or may be unavailable
depending on the version. Refer to the application's
help information.
• R un the Samsung Recovery application with
administrator privileges.
• T he Samsung Recovery application (Recovery/Backup)
is not available when using CD/DVD drives.
• R ecovering the computer erases the data or
applications saved after a backup point. Therefore, back
up important data regularly before a problem occurs
with the computer.
• W hen you launch the application for the first time, read
and accept the Terms and Conditions when they display
on the screen.
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function.
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