Samsung WF50R8500A Series User Manual page 54

Troubleshooting
Problem
Excessive suds.
Cannot add additional
detergent.
The washer stops.
54 English
• Make sure you use the recommended types and amounts of
detergent.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or
lightly soiled loads.
• Don't use Non-HE detergent.
• Make sure the remaining amount of detergent and fabric
softener is not over the limit.
• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press Start/Pause (Hold to Start) to start
the washer. For your safety, the washer will not tumble or
spin unless the door is closed.
• Before the washer starts to fill, it will make a series of
clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly
and the washer may start.
• Make sure the mesh filter of the water supply hose at the
faucets is not clogged. Periodically clean the mesh filter.
• If the washer is not supplied with sufficient power, the
washer temporarily will not drain or spin. As soon as the
washer regains sufficient power, it will operate normally.
Action