Troubleshooting; Information Codes - Samsung NQ70T5511DG Installation Manual

Troubleshooting

Information codes

Oven
Displayed
Possible cause
code
This code occurs if the control key is
C-d0
short for 1 minute.
This code occurs if the door lock is
C-d1
mispositioned.
This code occurs if communication
C-F0 between the Main and Sub PBA is
interrupted.
This code occurs if communication
C-F2 between the Main and Touch is
interrupted.
The oven sensor is open when the
oven is operating.
C-20
The oven sensor is short when the
oven is operating.
Install_NQ5300R_NQ70R5511DG_AA_DG68-01149A-04_EN.indd 15
Displayed
Solution
Clean the buttons and make
sure there is no water on/
around them. Turn off the
oven and try again. If the
problem continues, contact
a local Samsung service
center.
Touch OVEN OFF, and then
restart the oven. If the
problem persists, disconnect bAd LinE
all power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
Possible cause
code
This code occurs if the internal
C-21
temperature rises abnormally high.
The PCB sensor is open when the
oven is operating.
C-30
The PCB sensor is short when the
oven is operating.
This code occurs if the PCB
C-31
temperature rises abnormally high.
Cooling motor is abnormally
C-A2
operated.
This error message displays if
power connection is installed
improperly.
Solution
Touch OVEN OFF, and then
restart the oven. If the
problem persists, disconnect
all power to the oven for at
least 30 seconds and then
reconnect the power. If this
does not solve the problem,
call for service.
Call for service.
Call for service.
1. Disconnect the power.
2. Reconnect the power
connection properly,
and the message
disappears.
English 15
11/11/2019 6:07:32 PM