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Faults and what to do about them.
en
Faults
Water is not visible in the
drum.
The spin result is not sat-
isfactory.
Laundry is wet/too damp.
The spin cycle runs sev-
eral times.
The programme is taking
longer than usual.
Residual water in the care
product dispenser.
Odours in the washing
machine.
Wash indicator light
flashes. Foam may also
be leaking from the deter-
gent drawer.
Loud noises, vibrations
and machine "move-
ment" during the spin
cycle.
Noises during spin and
drain cycles.
The indicator lights do not
work while the appliance
is running.
There is detergent resi-
due on the laundry.
If you cannot rectify a fault yourself (after switching the machine off and on again) or a repair is required:
Turn the programme selector to Off. The appliance is switched off.
■
Unplug the mains plug from the socket.
■
Turn off the tap and call the after-sales service.
■
24
Cause/Remedy
Not a fault – the water is below the visible area.
Not a fault – unbalanced load detection system has stopped the spin cycle;
■
washing unevenly distributed.
Distribute small and large items of washing in the drum.
p Easy-Iron selected?
■
Is the selected speed too low?
■
Not a fault – the unbalanced load detection system is adjusting an imbalance.
Not a fault – the unbalanced load detection system is adjusting an imbal-
■
ance by repeatedly distributing the laundry.
Not a fault; the foam detection system is active – a rinse cycle has been
■
switched on.
Not a fault – the effect of the care product is not affected.
■
Clean the insert if necessary ~ Page 20
■
Run the Cottons 90 °C programme without laundry. Use standard detergent
for this.
Have you used too much detergent?
Mix one tablespoon of fabric softener with 1/2 litre of water and pour into com-
partment II (not for outdoor fabrics or those made with down).
Use less detergent in the next washing cycle.
Are the appliance's feet fixed? Secure the appliance's feet. ~ Page 33
■
Have the transport locks been removed? Remove the transport locks.
■
~ Page 29
Clean the drain pump ~ Page 21
Has there been a power failure?
■
Have the fuses blown? Reset/replace the fuses.
■
If the fault occurs repeatedly, call the after-sales service.
■
Some phosphate-free detergents contain water-insoluble residue.
■
Select Rinse/Spin or brush the laundry after washing.
■
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