Table of Contents
Advertisement
Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your Gear.
Your Gear does not turn on
When the battery is completely discharged, your Gear will not turn on. Charge the battery
completely before turning on the Gear.
Your Gear displays network or service error messages
• W hen you are in areas with weak signals or poor reception, you may lose reception. Move
to another area and try again. While moving, error messages may appear repeatedly.
• Y ou cannot access some options without a subscription. For more information, contact
your service provider.
The touchscreen responds slowly or improperly
• I f you attach a protective cover or optional accessories to the touchscreen, the
touchscreen may not function properly.
• I f you are wearing gloves, if your hands are not clean while touching the touchscreen,
or if you tap the screen with sharp objects or your fingertips, the touchscreen may
malfunction.
• T he touchscreen may malfunction in humid conditions or when exposed to water.
• R estart your Gear to clear any temporary software bugs.
• E nsure that your Gear software is updated to the latest version.
• I f the touchscreen is scratched or damaged, visit a Samsung Service Centre.
74
Advertisement
Table of Contents
