LG 20CAV37K Owner's Manual

LG 20CAV37K Owner's Manual

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Owner's Manual
CLOUD MONITOR
LED LCD MONITOR
(LED MONITOR*)
*LG LED Monitors are LCD Monitors with LED Backlighting.
Please read this manual carefully before operating
your set and retain it for future reference.
CLOUD(LED LCD) MONITOR MODEL
20CAV37K
24CAV37K
www.lg.com

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Summary of Contents for LG 20CAV37K

  • Page 1 Owner's Manual CLOUD MONITOR LED LCD MONITOR (LED MONITOR*) *LG LED Monitors are LCD Monitors with LED Backlighting. Please read this manual carefully before operating your set and retain it for future reference. CLOUD(LED LCD) MONITOR MODEL 20CAV37K 24CAV37K www.lg.com...
  • Page 2: Table Of Contents

    Table of Contents TABLE OF CONTENTS ASSEMBLING AND TROUBLESHOOTING PREPARING Unpacking PRODUCT SPECIFICATION Parts and buttons 20CAV37K Lifting and moving the Monitor 24CAV37K Setting Up the Monitor set Preset Mode - Attaching the Stand Base Indicator - Mounting on a table - Adjusting the angle USING CLOUD SOLUTION - Adjusting the stand height - Using the Kensington locking device - Detaching the stand base - Using the cable holder - Detaching the stand body - Swivel stand...
  • Page 3: Assembling And Preparing

    ASSEMBLING AND PREPARING ASSEMBLING AND PREPARING Unpacking Please check whether all the components are included in the box before using the product. If there are missing components, contact the retail store where you purchased the product. Note that the product and components may look different from those shown here. D-SUB Cable User Manual/Card (This cable is not included in all countries.) AC-DC Adapter Power Cord Stand Base One Screw Cable Holder CAUTION Only use an approved LG power adapter. Damage caused by other power adapters is not covered by warranty. NOTE Note that the components may look different from those shown here. Without prior notice, all information and specifications in this manual are subject to change to improve the performance of the product. To purchase optional accessories, visit an electronics store or online shopping site or contact the retail store where you purchased the product.
  • Page 4: Parts And Buttons

    ASSEMBLING AND PREPARING Parts and buttons Input Connectors (See p.15 ) Power Indicator LED On : Power is on LED Off: Power is off (Power Button) Front Side Buttons Input Connectors (See p.12 to 15)
  • Page 5: Lifting And Moving The Monitor

    ASSEMBLING AND PREPARING Lifting and moving the Setting Up the Monitor set Monitor Attaching the Stand Base Please heed the following information when moving the monitor. Place the monitor's screen face down. CAUTION CAUTION To protect the screen from scratches, cover Avoid touching the screen at all times, as this the surface with a soft cloth. may result in damage to the screen or pixels . Check the position (at the front and rear) of the stand body, then mount the stand base on It is recommended to move the Monitor in the stand body as shown in the figure. the box or packing material that the Monitor originally came in.
  • Page 6: Mounting On A Table

    ASSEMBLING AND PREPARING Mounting on a table Adjusting the angle Lift the monitor and place it on the table in an Place the monitor mounted on the stand base upright position. in an upright position. Install at least 100 mm away from the wall to ensure sufficient ventilation. Adjust the angle of the screen. The angle of the screen can be adjusted up to 5° forwards and 35° backwards for a comfortable viewing experience. 100 mm 100 mm 100 mm 100 mm Rear Side Front Side WARNING To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the Connect the adaptor to the monitor, then plug monitor's frame as illustrated below. the power cord into the wall outlet. Be careful not to touch or press the screen area when adjusting the angle of the monitor.
  • Page 7: Adjusting The Stand Height

    ASSEMBLING AND PREPARING Adjusting the stand height Using the Kensington locking device Place the monitor mounted on the stand base The connector for the Kensington lock is located in an upright position. on the rear of the monitor. For more information on installation and usage, Remove the tape attached at the bottom rear refer to the Kensington lock user manual or visit of the stand body, then pull out the locking the website at http://www.kensington.com. pin. Connect the monitor to the table with the Kensing- Stand Body ton lock cable. Tape Locking Pin The height can be adjusted up to 130 mm. 130.0mm NOTE Using the Kensington lock is optional. The accessories can be purchased at your local electronics store. CAUTION Once the pin is removed, it is not necessary to re-insert it to adjust the height.
  • Page 8: Detaching The Stand Base

    ASSEMBLING AND PREPARING Detaching the stand base Place the monitor's screen face down. To protect the screen from scratches, cover the surface with a soft cloth. Using a coin, turn the screw in the stand base counterclockwise. Detach the stand base from the stand body. Stand Body NOTE NOTE The holes are used for wall mount bracket. The holes are used for wall mount bracket. Varies depending upon your country or Varies depending upon your country or model. model. Stand Base CAUTION The components appearing in the illustra- tions may look different from the actual prod-...
  • Page 9: Swivel Stand

    ASSEMBLING AND PREPARING Swivel stand Be careful with the cables when rotating the screen. Image shown may differ from your Monitor set. Swivel 355 degrees and adjust the angle of the Monitor set to suit your view. Using the Pivot function The pivot function allows you to rotate the screen 90 degrees clockwise. Lift the monitor to its highest height to utilize the Pivot function. Landscape & Portrait : You can rotate the panel 90° clockwise. Please be cautious and avoid contact between the monitor head and the Stand Base when rotating the screen to access the Pivot function. If the monitor head touches the Stand Base, then the Stand Base could crack. Head section Stand section...
  • Page 10: Installing The Wall Mount Plate

    100 mm Wall Mount Plate If you intend to mount the Monitor set to a wall, attach Wall mounting interface (optional parts) to the back of the set. When you install the Monitor set using a wall mounting interface (optional parts), attach it carefully so it will not drop. 1 If you use screw longer than standard, the moni- tor might be damaged internally. 2 If you use improper screw, the product might be damaged and drop from mounted position. In this case, LG Electronics is not responsible for it. NOTE Model 20CAV37K 24CAV37K The wall mount plate is sold separately. Wall Mount (A x B) 100 x 100 For more information on the installation, refer Stand Screw to the wall mount plate's installation guide. Number of screws Wall Mount Plate RW120 (Optional)
  • Page 11 VESA (A x B) Use the screws that are listed on the VESA standard screw specifications. The wall mount kit will include an installation manual and necessary parts. The wall mount bracket is optional. You can obtain additional accessories from your local dealer. CAUTION The length of screws may differ depending Disconnect the power cord first, and then on the wall mount. Be sure to use the proper move or install the Monitor set. Otherwise length. electric shock may occur. For more information, refer to the If you install the Monitor set on a ceiling or instructions supplied with the wall mount. slanted wall, it may fall and result in severe injury. Use only an authorized LG wall mount and contact the local dealer or qualified personnel. D o not over tighten the screws as this may cause damage to the Monitor set and void your warranty. U se only screws and wall mounts that meet the VESA standard. Any damages or injuries by misuse or using an improper accessory are not covered by the warranty. Screw length from outer surface of back cover should be under 8mm. Wall mount Pad Back Cover Wall mount Pad Back Cover Standard screw Max.8mm...
  • Page 12: Using The Monitor Set

    USING THE MONITOR SET USING THE MONITOR SET Connecting Input Signal Cable NOTE This monitor supports the *Plug and Play Apple Adapter feature. An adapter may be needed for Apple *Plug and Play: A feature that allows you to add a device to your computer, without having computers. This adapter can be purchased to reconfigure anything or install any manual from Apple. drivers. D-SUB IN connection - PC D-SUB IN transfers analog video signals from the PC to the monitor. Connect the monitor to the PC using the provided 15-pin D-SUB signal cable as illustrated below.
  • Page 13: Dvi Connection

    USING THE MONITOR SET DVI connection CAUTION Transfers digital video signals from the Cloud Mon- Connect the input signal itor to an extended monitor. cable and tighten in the Connect the Cloud Monitor to an extended monitor direction of the arrow. To using a DVI cable. prevent disconnection secure the cable tightly. Do not press on the screen for a prolonged time. This may cause image distortion. Do not display a still image on the screen for a prolonged time. This may cause image retention. If possible, use the screen saver. (sold separately) NOTE To connect the monitor to a computer, use the appropriate signal cable (LAN and D- SUB). A converter can be used to convert the DVI-I input signal to D-SUB input signal. When connecting the power cord to the out- let, use a grounded (3-hole) multi-socket or a grounded wall outlet. The monitor may flicker when turned on in an area of low temperature. This is normal. Sometimes red, green or blue spots may ap- pear on the screen. This is normal.
  • Page 14: Connecting Lan/Peripherals

    USING THE MONITOR SET Connecting LAN/Peripherals NOTE LAN connection The LAN cable is sold separately. The following LAN cable type can be used: Connect the router or switch to the monitor using a Standard: IEEE 802.3 ETHERNET LAN cable as illustrated below. If a device is connected into the earphone out port via a LAN cable, you can adjust the volume with the volume icon on PC taskbar. Connect the LAN cable and the peripheral devices prior to booting up the PC. (sold separately)
  • Page 15: Peripheral Device Connection

    USING THE MONITOR SET Peripheral device connection NOTE Connect peripheral devices to the monitor using Peripheral devices are sold separately. USB, microphone and headphone ports. The USB ports on the left and bottom of the monitor can be used to connect the key- board, mouse, and other USB devices. Cables with angled plugs may have clear- ance issues, use straight plugs when pos- sible. Angle Type Straight Type Left NOTE Headphones, speakers or microphone may not work normally, depending on the server PC settings. Virtual solutions may affect the functions or speed of the specific USB storage device. Bottom NOTE When the user use the USB devices to con- nect the top and bottom ports at the same time, Please refer the below depth and length of USB for optimal connection. A ≤ 8.5 mm B ≤ 18 mm...
  • Page 16: Self Image Adjustment

    USING THE MONITOR SET Self Image Adjustment Press the power button on the front to turn on the monitor. When powered on, the "Self Image Adjustment" function will run automatically (only available for analog [D-SUB input] signals). NOTE What is "Self Image Adjustment"? This func- tion runs when the monitor is connected for the first time and performs automatic image adjustment for each signal (only available for analog [D-SUB input] signals) to provide an optimal screen display.
  • Page 17: Customizing Settings

    Press and hold the MENU button for several seconds. Then OSD of “OSD Lock” will appear. After that, user can select lock or unlock by pressing left/right button. If user selects the “Lock” icon by pressing the “OK” button, the message “OSD Locked” will appear. Otherwise, “OSD Unlocked” will appear. After selecting the “Lock”, If you want to change to Unlock, you can push the “MENU” button for several seconds. The message “OSD Unlocked” will appear. Adjust the volume of the monitor.(only works in Cloud mode)/the left arrow key. CLOUD Disconnects the connection when the key is pressed for a few seconds while in Cloud mode;the right arrow key. AUTO To adjust the monitor settings, press the AUTO button on the MONITOR SETUP OSD menu (only supported for analog signal). For optimal screen display, use the following resolution. Optimal Resolution 20CAV37K : 1440 x 900 24CAV37K : 1920 x 1080 INPUT Allows selection of the input signal. y If you connect the monitor to a computer using a D-SUB cable, select either the CLOUD or D-SUB input signal. y The initial input signal is D-SUB. EXIT Exits the OSD menu. y D-SUB Input: Power On/Off (Power Button) y CLOUD Input Monitor Off: Press the power button once then the monitor will be turned off after 5 seconds. CLOUD Off: Press the power button twice then the monitor and CLOUD connection will be disabled. CLOUD On: Press the power button. Power Indicator The power indicator stays white if the display is running properly (On Mode). If the display is in Sleep Mode, the...
  • Page 18: Customizing Settings

    CUSTOMIZING SETTINGS Customizing Settings Menu Menu > N Brightness Menu Settings Contrast Sharp Reader Mode Press MENU button on the bottom of the Monitor set Wide / Original Wide Reset to display the Menu OSD. Next Menu Set the options by pressing the ◄ or ► or ▼ buttons. Menu Menu > Next Menu > Picture Menu > Brightness Select the "Next Menu" button to enter the more Contrast Sharpness option settings.
  • Page 19: Picture

    CUSTOMIZING SETTINGS Picture Press Menu button on the bottom of the Monitor set Menu to display the Menu OSD. Menu > Next Menu > Picture Brightness Select the "Next Menu" button to enter the more Contrast Sharpness Reader Mode option settings. Wide / Original Wide Enter to Picture by pressing the ▼ button. Reset Next Menu Set the options by pressing the ◄ or ► buttons. Select EXIT to leave the OSD menu. To return to the upper menu or set other menu items, use the up arrow ( ) button. Each option is explained below. Menu > Next Menu > Picture Description Sharpness To adjust the clearness of the screen.
  • Page 20: Color

    CUSTOMIZING SETTINGS Color Press MENU button on the bottom of the Monitor set Menu to display the Menu OSD. Menu > Next Menu > Picture Menu > Next Menu > Color Brightness Select the "Next Menu" button to enter the more Contrast Sharpness Gamma Gamma 1 option settings. Reader Mode Color Temp Custom Wide / Original Wide Select Color by pressing the ► button. Green Reset Blue Enter to Color by pressing the ▼ button.
  • Page 21: Display

    CUSTOMIZING SETTINGS Display Press MENU button on the bottom of the Monitor set to display the Menu OSD. > Next Menu > Color Menu > Next Menu > Display Select the "Next Menu" button to enter the more Gamma Gamma 1 Horizontal Color Temp option settings. Custom Vertical Clock Green Select Display by pressing the ► button. Phase Blue Enter to Display by pressing the ▼ button. Set the options by pressing the ◄ or ► or ▼ Only available in D-SUB input mode. buttons.
  • Page 22: Others

    CUSTOMIZING SETTINGS Others 20CAV37K Press MENU button on the bottom of the Monitor set Menu > Next Menu > Others Menu > Next Menu > Display to display the Menu OSD. Language English Horizontal Select the "Next Menu" button to enter the more Vertical Cloud option settings. Clock Power Indicator Phase Select Others by pressing the ► button. Enter to Others by pressing the ▼ button. Set the options by pressing the ◄ or ► or ▼ buttons. 24CAV37K Select EXIT to leave the OSD menu. To return to the upper menu or set other menu items, Menu > Next Menu > Others Menu >...
  • Page 23: Volume

    CUSTOMIZING SETTINGS Volume Press the VOL button at the bottom of the monitor to display the VOL OSD menu. Menu > Next Menu > Others Menu > Next Menu > Others Volume Press the ◄ or ► button to adjust the volume. Language Language English English Press the button to enable or disable Mute. Cloud Cloud Power Indicator Power Indicator Select EXIT to leave the OSD menu. Each option is explained below. Volume Description Volume Adjusts the volume (only available in CLOUD input mode).
  • Page 24: Troubleshooting

    Troubleshooting TROUBLESHOOTING Check the following before calling for service. No image appears y Check and see if the power cord is connected properly to the power Is the power cord of the display connected? outlet. y Press the Power button. Is the power indicator light on? Is the power on and the power y Adjust the brightness and the contrast. indicator White? Is the power indicator flickering? y If the display is in power saving mode, try moving the mouse or pressing any key on the keyboard to bring up the screen. y Try to turn on the PC. Do you see an "OUT OF RANGE" y This message appears when the signal from the PC (video card) is message on the screen? out of horizontal or vertical frequency range of the display. See the 'Specifications' section of this manual and configure your display again. Is the No Signal message being y After the monitor is on "NO SIGNAL", the monitor goes to DPM mode. displayed? y This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
  • Page 25 Troubleshooting NOTE Check if the video card's resolution or frequency is within the range allowed by the monitor and set to the recommended (optimal) resolution in Control Panel > Display > Settings. Failing to set the video card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or misalignment of the display. The configuration procedure may differ depending on your computer and/or operating system. Also, some video cards may not support certain resolutions. If this is the case, contact the computer or video card manufacturer for assistance. The AUTO option is only available for D-SUB (analog) signals. The display color is abnormal. Does the display color appear dis- y Set the color to 24 bit (true color) or higher. In Windows, go to Control colored (16 color)? Panel > Display > Settings > Color Quality. y Check if the signal cable is connected properly. Re-connect the cable Does the display color appear un- stable or in monochrome? or re-insert the PC's video card. y When using the monitor, pixilated spots (red, green, blue, white or Are there spots on the screen? black) may appear on the screen. This is normal for the LCD screen. It is not an error nor is it related to the monitor's performance.
  • Page 26: Product Specification

    Product Specification PRODUCT SPECIFICATION 20CAV37K LCD Screen Type TFT (Thin Film Transistor) LCD (Liquid Crystal Display) Screen Pixel Pitch 0.2907 mm x 0.2915 mm Resolution Maximum Resolution 1440 x 900 @ 60Hz Recommended Resolution 1440 x 900 @ 60Hz Video Signal Horizontal Frequency 30 kHz to 69 kHz Vertical Frequency 57 Hz to 63 Hz Synchronization Separate Sync Input Connector 15-pin D-SUB (Analog) Power 19 V 2.3 A Power Consumption: On Mode: 18 W(D-sub)/23 W(CLOUD) CLOUD/D-SUB Power Saving Mode ≤ 0.5 W(CLOUD mode:5.5 W) Off Mode ≤ 0.5 W AC/DC Adapter Type DA-48F19, manufactured by Asian Power Devices Inc. Or type LCAP35,manufactured by LIEN CHANG ELECTRONIC ENTERPRISE Or type PA-1650-43,manufactured by LITE-ON TECHNOLOGY CORPORATION OUTPUT: 19 V 2.53 A Dimension/...
  • Page 27: 24Cav37K

    Product Specification PRODUCT SPECIFICATION 24CAV37K LCD Screen Type TFT (Thin Film Transistor) LCD (Liquid Crystal Display) Screen Pixel Pitch 0.2745 mm x 0.2745 mm Resolution Maximum Resolution 1920 x 1080 @ 60 Hz Recommended Resolution 1920 x 1080 @ 60 Hz Video Signal Horizontal Frequency 30 kHz to 69 kHz Vertical Frequency 57 Hz to 63 Hz Synchronization Separate Sync Input Connector 15-pin D-SUB (Analog) Power 19 V 2.3 A Power Consumption: On Mode: 24 W(D-sub)/29 W(CLOUD) CLOUD/D-SUB Power Saving Mode ≤ 0.5 W(CLOUD mode:5.5 W) Off Mode ≤ 0.5 W AC/DC Adapter Type DA-48F19, manufactured by Asian Power Devices Inc. Or type LCAP35,manufactured by LIEN CHANG ELECTRONIC ENTERPRISE Or type PA-1650-43,manufactured by LITE-ON TECHNOLOGY CORPORATION OUTPUT: 19 V 2.53 A Dimension/ Monitor Size (Width x Height x Depth) Weight With Stand...
  • Page 28: Preset Mode

    Product Specification Preset Mode 20CAV37K Display Modes Horizontal Vertical Polarity (H/V) Remark (Resolution) Frequency (kHz) Frequency (Hz) 720 x 400 31.468 70.08 640 x 480 31.469 59.94 800 x 600 37.879 60.317 1024 x 768 48.363 1280 x 1024 63.981 60.02 1440 x 900 55.93 59.89 Recommended Mode 24CAV37K Display Modes Horizontal Vertical...
  • Page 29: Using Cloud Solution

    Using CLOUD Solution USING CLOUD SOLUTION NOTE Menus and functions in CLOUD mode may be slightly different depending on the firm- ware version.You can download the user manual for each version from the Teradici homepage: http://techsupport.teradici.com To check the firmware version, see page <51>. Connect Screen <Figure 2-2: Network Not Ready> The Connect screen is shown during start-up, except when the portal has been configured for a If the network is connected and IP is being ac- managed start-up or auto-reconnect. The logo dis- quired, the message "Network connection detect- played above the Connect button can be changed ed. Acquiring IP address …" is displayed on the by uploading a replacement image via the admin Connection screen. Figure 2-3 shows the message interface. displayed when the network is ready and the IP is being acquired. <Figure 2-1: OSD Connect Screen> <Figure 2-3: Acquiring the IP after Network Con- nected> If the network is not properly connected (e.g., dur- The below is the Connection screen displayed ing portal boot up), or connection is being created, when network is completely ready. the "Network connection lost. Waiting for connec- tion …" message is displayed on the Connection screen. Figure 2-2 shows the message displayed when the network is not ready.
  • Page 30 Using CLOUD Solution If you select the Connect button, the connection Configuration Window session is started. When the connection is pend- In the Configuration window, the administrator can ing, the "Discovering hosts, please wait…" mes- access the window tabs that contain the settings to sage is displayed on the OSD local GUI.When the configure and manage the portal environment. connection is established, the OSD local GUI will The Configuration window has the following tabs: disappear and be replaced by the session image. y Network y IPv6 y SCEP y Label y Discovery y Session y Language y Power y Display y Access y Audio y Reset <Figure 2-5: OSD Connect Screen (Connecting)> Each tab contains OK, Cancel and Apply buttons to allow the administrator to apply or cancel the modified settings as well as the Advanced button...
  • Page 31 Using CLOUD Solution Network Tab y Gateway The Network tab allows the administrator to config- The Gateway field contains the gateway IP ad- ure the portal network parameters. dress of the device. If DHCP is disabled, this field is required. If DHCP is enabled, this field cannot be edited. NOTE The network parameters can also be con- y Primary DNS Server figured using the Webpage Administration The Primary DNS Server field contains the primary Interface. DNS IP address of the device. This field is option- al. If DHCP is enabled, this field cannot be edited. y Secondary DNS Server The Secondary DNS Server field contains the sec- ondary DNS IP address of the device. This field is optional. If the DHCP is enabled, this field cannot be edited. y Domain Name The Domain Name field contains the domain name used, e.g. "domain local". This field is optional. It speci- fies on which domain the host or portal operates. y FQDN The FQDN field represents the Fully Qualified Do- main Name of the host or portal. The default value is PCoIP-host-MAC or PCoIP-portal-MAC, where MAC...
  • Page 32 Using CLOUD Solution y Identity IPv6 Tab Enter the identity string used to identify your device The IPv6 tab is used when the portal is connected to the network. to the network configured with the IP v6. y Client Certificate Click Choose to select the client certificate you want to use for your 802.1x devices. The list of certificates that appears includes the certificate uploaded from the Certificate Upload page that contain a private key. If another network device (for example, a switch) is configured to operate under 10 Mbps Full-Duplex, 100Mbps Full-Duplex or 1GbpsFull-Duplex, the administrator should always set the Ethernet Mode field to Auto; and if the device is to operate under only one speed out of multiple settings, select ei- ther 10 Mbps Full-Duplex or 100 Mbps Full-Duplex. <Figure 2-8: IPv6 Configuration> y Enable IPv6 If you select Enable IPv6, the portal in use can be connected to the network configured with the IPv6. y Link Local Address The Link Local Address field is automatically filled with the IP address of a device. y Gateway The Gateway field contains the gateway IP ad- dress of the device. Enter the gateway address to be used by a device.
  • Page 33 Using CLOUD Solution y Secondary DNS Server SCEP Tab The Secondary DNS Server field contains the sec- ondary DNS IP address of the device. This field is optional. If DHCPv6 is enabled, this field cannot beedited. y Domain Name The Domain Name field contains the domain name used, e.g. "domain local". This field is optional. It specifies on which domain the host or portal oper- ates. y FQDN The FQDN field represents the Fully Qualified Do- main Name of the host or portal. The default value is PCoIP-host-MAC or PCoIP-portal-MAC, where MAC is the MAC address of the host or portal. If there is a domain name, it will be added to the <Figure 2-9: SCEP Configuration> FQDN in the format of PCoIP-host-MAC.domain. local. y SCEP Server URL y Enable SLAAC Enter the URL for the SCEP server that is config- Select the Enable SLAAC field to use the stateless ured to issue certificates for the device. auto-configuration of the device.
  • Page 34 Using CLOUD Solution Discovery Tab Label Tab The Label tab allows the administrator or host to The Discovery tab allows the administrator to eas- add customized information to the portal. ily find a portal in the PCoIP system. NOTE NOTE The portal label parameters can also be con- The Discovery parameters can also be con- figured using the Webpage Administration figured using the Webpage Administration Interface. Interface. <Figure 2-9: Label Configuration> <Figure 2-10: Label Configuration> <Figure 2-11: Discovery Configuration> y PCoIP Device Name In the PCoIP Device Name field, the administrator y Enable Discovery can specify a logical name to the host or portal. If the Enable Discovery option is selected, a device The default value is PCoIP-host-MAC or PCoIP- will use SLP Discovery to dynamically locate the portal-MAC, where MAC is the MAC address of the peer device without requiring any information about host or portal. the location of the device in the network. This means that the configuration and maintenance y PCoIP Device Description work in a complicated system can be significantly In the PCoIP Device Description field, the administra- reduced.
  • Page 35 Using CLOUD Solution Session Tab The Session tab allows the administrator to set the method to connect the device to a peer device. NOTE The Session parameters can also be con- figured using the Webpage Administration Interface. <Figure 2-13: Auto Detect Setting> y Auto Detect This connection type automatically detects which broker protocol a connection server is using so us- ers in a mixed environment do not have to manu- ally reconfigure the session type each time they switch brokers. y Server URI Enter the Uniform Resource Identifier (URI) of the current connection broker. <Figure 2-12: Session Configuration> y Connection Type The Connection Type field allows the user to select the device to be connected with the portal. The Connection Type field has following options: y Auto Detect y Direct to Host y Direct to Host + SLP Host Discovery y PCoIP Connection Manager y PCoIP Connection Manager + Auto-Logon y View Connection Server y View Connection Server + Auto-Logon...
  • Page 36 Using CLOUD Solution See below for information how to set for each op- tion. <Figure 2-15: Advanced Settings for Direct to Host> y Wake Host from Low Power State Select whether to use the host’s MAC address or <Figure 2-14: Direct to Host Setting> IP address when configuring the Wake-On-LAN feature for a client. This feature wakes up the host when the user presses the client’s remote PC y Direct to Host button or clicks the connect button on the connect You can view the screen of the host PC by estab- window. lishing 1:1 connection between the PCI host card connected to the host PC through the entered IP y Host Wake MAC Address address of the host PC and the portal. Enter the host’s MAC address to complete the host wake up configuration when Wake-On-LAN En- y DNS Name or IP Address abled + Peer Address or Wake-On-LAN Enabled + Enter the DNS name or IP address of the host PC.
  • Page 37 Using CLOUD Solution y Enable Auto-Reconnect y Direct to Host + SLP Host Discovery If this option is selected, reconnection is attempted You can view the screen of the host PC by discov- automatically when a session is disconnected or ering the host PC within the network and estab- the user is logged off. lishing 1:1 connection between the PCI host card connected to the host PC and the portal. NOTE This setting is provided only for the client. y Enable Peer Loss Overlay The "Connection Lost" message is displayed.The display is the same as in the VDI environ-ment. The default is Disable. NOTE This setting is provided only for the client. y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk-top" message is displayed on the screen when the user is logged in.
  • Page 38 Using CLOUD Solution <Figure 2-17: Advanced Settings for Direct to Host + SLP Host Discovery> <Figure 2-18: PCoIP Connection Manager Setting> y Enable Auto-Reconnect If this option is selected, reconnection is attempted y PCoIP Connection Manager automatically when a session is disconnected or This option can configure the client to use a PCoIP the user is logged off. Connection Manager as the PCoIP session broker. y Server URI NOTE Enter the Uniform Resource Identifier (URI) for the PCoIP Connection Manager. This setting is provided only for the client. y Enable Peer Loss Overlay The "Connection Lost" message is displayed.The display is the same as in the VDI environ-ment. The default is Disable. NOTE This setting is provided only for the client. y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk-top"...
  • Page 39 Using CLOUD Solution y Desktop Name to Select Enter the name of the pool/desktop which the user client uses upon starting a session. y Auto Connect If this option is enabled, the selected VMware View Connection Server is automatically connected when the user client is powered on. If the Auto Connect option is enabled, you should turn the user client off and turn it on again at least once. y Remember Username If this option is selected, the username which is previously used to access the VMware View Connection Server is automatically entered in the <Figure 2-20: PCoIP Connection Manager + Auto- username field. Logon Setting> y Auto Launch if Only One Desktop y PCoIP Connection Manager + Auto-Logon If this option is selected, connection is established This option can configure a client to automatically to the desktop when there is only one virtual desk-...
  • Page 40 Using CLOUD Solution y View Connection Server y Desktop Name to Select In the Session tab, you can select to enable the Enter the name of the pool/desktop which the user user client to access the VMware View Connec- client uses upon starting a session. tionServer. To do this, select View Connection Server for Connection Type. y Auto Connect If this option is enabled, the selected VMware View Connection Server is automatically connected when the user client is powered on. If the Auto Connect option is enabled, you should turn the user client off and turn it on again at least once. y Auto Launch if Only One Desktop If this option is selected, connection is established to the desktop when there is only one virtual desk- top that a user wants to access. y Use OSD logo for View banner If this option is enabled, you can change the OSD logo of PCoIP during the login.
  • Page 41 Using CLOUD Solution y Prefer GSC-IS If this option is selected, the GCS-IS interface is used when a smart card supports more than one interface. If the smart card supports only one interface, it is not used. NOTE This setting is provided only when a smart card is used. y Enable Peer Loss Overlay If this option is selected, the "Network Connection <Figure 2-23: Advanced Settings for View Connec- Lost" message is displayed on the screen when it tion Server> is confirmed that the network is disconnected. The display is the same as in the VDI environ- y Desktop Name to Select ment. The default is Disable. Enter the name of the pool/desktop which the user client uses upon starting a session. y Port NOTE For the default setting, leave the port field empty. When the VMware View Connection Server uses This setting is provided only for the client. the SSL authentication, enter 443 in the Port field.If the server where a user tries to access uses a port other than a general port, enter the port.
  • Page 42 Using CLOUD Solution y View Connection Server with Auto-Logon In the Session tab, you can select to enable the user client to automatically access the VMware View Connection Server.To do this, select View Connection Server with Auto-Logon for Connection Type. <Figure 2-25: Advanced Settings for View Connec- tion Server with Auto-Logon> y Desktop Name to Select Enter the name of the pool/desktop which the user client uses upon starting a session. y Port For the default setting, leave the port field empty. When the VMware View Connection Server uses the SSL authentication, enter 443 in the Port field.If the server where a user tries to access uses a port <Figure 2-24: View Connection Server with Auto- other than a general port, enter the port. Logon Setting> y Auto Connect If this option is enabled, the selected VMware View y DNS Name or IP Address Connection Server is automatically connected Enter the DNS name or IP address of the VM- when the user client is powered on.
  • Page 43 Using CLOUD Solution y Enable Peer Loss Overlay y View Connection Server + Kiosk If this option is selected, the "Network Connection Select View Connection Server + Kiosk to use Lost" message is displayed on the screen when it the kiosk mode. You can configure the View Con- is confirmed that the network is disconnected. nection Server + Kiosk mode using the Webpage The display is the same as in the VDI environ- Administration Interface. ment. The default is Disable. NOTE You cannot use the kiosk mode by connect- NOTE ing to the host PC. This setting is provided only for the client. y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk- top" message is displayed on the screen when the user is logged in. y Disconnect Message Filter This option determines the type of message to display when a session is disconnected.
  • Page 44 Using CLOUD Solution y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk- top" message is displayed on the screen when the user is logged in. y Disconnect Message Filter This option determines the type of message to display when a session is disconnected. - Show All: Shows all the error messages. - Show Error and Warning Only: Shows the error and warning messages only. - Show Error Only: Shows the error messages only. <Figure 2-27: Advanced Setting for View Connec- - Show None: Shows nothing. tion Server + Kiosk> y View Connection Server + Imprivata OneSign Connection Select View Connection Server + Imprivata One- sign Connection to use the Imprivata One- sign Connection for the client authentication. y Port For the default setting, leave the port field empty. When the VMware View Connection Server uses the SSL authentication, enter 443 in the Port field.
  • Page 45 Using CLOUD Solution y Enable Peer Loss Overlay If this option is selected, the "Network Connection Lost" message is displayed on the screen when it is confirmed that the network is disconnected. The display is the same as in the VDI environ- ment. The default is Disable. NOTE This setting is provided only for the client. y Enable Preparing Desktop Overlay If this option is selected, the "Preparing Desk- top" message is displayed on the screen when the user is logged in. <Figure 2-29: Advanced Settings for View Connec- tion Server + Imprivata OneSign Connection> y Disconnect Message Filter This option determines the type of message to y Onesign Desktop Name Mode display when a session is disconnected. Select whether the Desktop Name to Select prop- - Show All: Shows all the error messages. erty is used in OneSign Mmode : - Show Error and Warning Only: Shows the Ignore the Desktop Name to Select field error and warning messages only.
  • Page 46 Using CLOUD Solution Language Tab The Language tab allows the administrator to set the OSD language. NOTE The Language parameters can also be con- figured using the Webpage Administration Interface. <Figure 2-31: Advanced Settings for Connection Management Interface> y Enable Peer Loss Overlay If this option is selected, the "Network Connection Lost" message is displayed on the screen when it is confirmed that the network is disconnected. The display is the same as in the VDI environ- ment. The default is Disable. NOTE <Figure 2-32: Language Configuration> This setting is provided only for the client. y Enable Preparing Desktop Overlay y Language If this option is selected, the "Preparing Desk- The Language field is used to set the display top" message is displayed on the screen when the language of the OSD and the user level event log user is logged in. messages. y Enable Event Log Notification y Keyboard Layout With this option, you can select whether to allow The Keyboard Layout field allows the administrator...
  • Page 47 Using CLOUD Solution Power Tab Display Tab The Power Tab allows the user to configure time- The Display tab allows the user to configure the out and power settings for the client. EDID function of the monitor. NOTE The Enable display override function can be used when the EDID function of the monitor is not running. <Figure 2-33: Power Configuration> y OSD Screen-Saver Timeout Configure the number of seconds to wait after a period of inactivity(i.e., no keyboard or mouse <Figure 2-34: Display Configuration> action) before the client puts its attached displays into low power mode. Valid values are 10 to 9999, or use 0 to disable the y Enable Attached Display Override feature. This option is intended for legacy systems. It con- figures the client to send default EDID information to the host when a monitor cannot be detected or is not attached to the client. NOTE y Enable Preferred Resolution Override This timeout only applies when the device is Enable this option when a display is attached but not in session.
  • Page 48 Using CLOUD Solution Access Tab Audio Tab This Access tab lets you prevent the device from This Audio tab lets you configure audio options for being managed by the MC and lets you disable the device. administrative access to the device’s AWI. It also provides an option to force an administrative password change the next time the AWI or OSD is accessed. <Figure 2-36: Audio Configuration> y Enable Local USB Audio Driver This option locally terminates any USB audio de- vices that are attached to the zero client. <Figure 2-35: Access Configuration> y Disable Management Console Interface When enabled, the management console interface is disabled, and the device cannot be accessed or managed by the MC. y Disable Administrative Web Interface When enabled, the device cannot be accessed or managed using the AWI. y Force password change on next login When enabled, the administrative password must be changed the next time either the AWI or OSD is...
  • Page 49 Using CLOUD Solution Reset Tab Diagnostics Window The Reset tab allows the administrator to reset all In the Diagnostics window, the administrator can configurable parameters stored in Flash. access the window tab to diagnose the portal. The Diagnostics window has the following tabs: y Event Log NOTE y Session Statistics The Reset function can also be accessed y PCoIP Processor through the Webpage Administration Inter- y Ping face. Each tab has the Close button to close the window. Event Log Tab The Event Log tab allows the administrator to view and delete the event log messages from the portal. NOTE The event log (regardless of the quantity) can also be reset using the Webpage Admin- istration Interface. <Figure 2-37: Reset> y Reset Parameters Pressing the Reset Parameters button will reset all settings and options to the factory default settings.
  • Page 50 Using CLOUD Solution Session Statistics Tab PCoIP Processor Tab The Session Statistics tab allows the administrator The PCoIP Processor tab allows the administrator to view the PCoIP specific statistics of the last ac- to view the portal PCoIP processor's uptime since tive PCoIP session from the portal. its last booting. NOTE NOTE The session statistics (regardless of the quantity) can also be viewed using the Web- The PCoIP Processor Uptime can also be page Administration Interface. viewed using the Webpage Administration Interface. <Figure 2-39: Session Statistics> y PCoIP Packets Statistics <Figure 2-40: PCoIP Processor> y PCoIP Packets Sent The PCoIP Packets Sent field shows the total number of PCoIP packets sent from the portal to the host in the last active session. y PCoIP Packets Received The PCoIP Packets Received field shows the total number of PCoIP packets received from the host to the portal in the last active session. y PCoIP Packets Lost The PCoIP Packets Lost field shows the total number of PCoIP packets lost in the last ac- tive session.
  • Page 51 Using CLOUD Solution Ping Tab The Ping tab allows the administrator to perform a ping test to the device and check if it can reach the overall IP network. This is useful to check whether the device can reach the host. NOTE The Ping tab has no corresponding menu in to the Webpage Administration Interface of Section 1. <Figure 2-42: Version> y VPD Information The Vital Product Data (VPD) is information that uniquely identifies each portal or host. y MAC Address The portal MAC address y Unique Identifier The portal ID y Serial Number The portal serial number y Firmware Part Number The part number of the PCoIP firmware <Figure 2-41: Ping> y Hardware Version y Ping Settings The portal hardware version y Destination y Firmware Information The IP address or FQDN to perform the ping The Firmware Information shows the details of the...
  • Page 52 Using CLOUD Solution User Settings Window Mouse Tab In the User Settings window, the administrator can The Mouse tab allows the user to modify the OSD access the tab to select the mouse and keyboard and RDP session's mouse cursor speed setting. and define the PCoIP image quality. The User Settings window has the following tabs: y Certificate NOTE y Mouse y Keyboard The OSD mouse cursor speed setting does y Image not affect the mouse cursor settings when y Display Topology a PColP session is active unless the Local y Touch Screen Keyboard Host Driver function is being used y Tablet (see PColP Host Software User Guide for more information). Certificate Tab The Mouse tab has no corresponding menu The Certificate tab allows user to specify the client in the Webpage Administration Interface of behavior for when a user cannot check the secure Section 1.
  • Page 53 Using CLOUD Solution Keyboard Tab Image The Keyboard tab allows the user to modify the The Image tab allows a user to change the image OSD and RDP session's keyboard repeat setting. settings on the PCoIP system. NOTE NOTE The Image parameters can also be con- The OSD keyboard setting does not affect figured using the Webpage Administration the keyboard settings when a PColP session Interface. is active unless the Local Keyboard Host Driver function is being used (see PColP Host Software User Guide for more informa- tion). The Keyboard tab has no corresponding menu in the Webpage Administration Inter- face of Section 1. <Figure 2-46: Image> y Minimum Image Quality The Minimum Image Quality slider allows the ad- ministrator to make compromises between image quality and frame rate when network bandwidth is limited. Sometimes, lower-quality images at a <Figure 2-45: Keyboard> higher frame rate may be required, while at other times, higher-quality images at a lower frame rate may be preferred. y Keyboard Repeat Delay In environments where the network bandwidth is The Keyboard Repeat Delay field allows the user limited, moving the slider towards Reduced en-...
  • Page 54 Using CLOUD Solution Touch Screen Tab Display Topology Tab The Touch Screen tab allows the user to specify The Display Topology tab allows the user to specify the touch sensitivity and alignment when the moni- the position and alignment of a connected second- tor supports the touch screen function. ary monitor. NOTE It is applicable when the VMware View Con- nection Server version is 4.5 or later. <Figure 2-48: Touch Screen> y Enable right click on hold If this option is selected, clicking and holding the touch screen for several seconds works the same <Figure 2-47: Display Topology> as the mouse right click. y Right Click Delay This option allows the user to make moving the y Enable Configuration pointer position work the same as the mouse right When this option is selected, you can set the click. You can also specify the distance to move display position and alignment. You can save the (from Long to Short).
  • Page 55 Using CLOUD Solution Tablet Tab Password Tab The Tablet tab lets you selects whether an at- This Password tab lets you update the local ad- tached Wacom tablet is mapped to the entire ministrative password for the device. desktop or to a specific attached monitor. It also lets you specify whether the tablet operates in a left-handed or right-handed orientation. <Figure 2-50: Password Configuration> y Old Password This field must match the current administrative password before you can update the password. y New Password The new administrative password or both the AWI and the local OSD GUI. y Confirm New Password <Figure 2-49: Tablet> This field must match the New Password field for the change to take place. y Display and Desktop icons This section shows the number of displays that are currently attached to the zero client. When just one monitor is attached, only the desk- top icon appears in this area, and any attached tablets are mapped to the entire desktop.
  • Page 56 Keep the Owner’s Manual (CD) in an accessible copyright notices are available for download. place for future reference. LG Electronics will also provide open source The model and serial number of the SET is code to you on CD-ROM for a charge covering located on the back and one side of the SET.

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