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tRoUBLESHootING
PRoBLEM
PoSSIBLE CAUSES
When the machine is
•
STEAM/HOT WATER
dial is not in STANDBy
switched on, the StEAM/
position
Hot WAtER lights is
flashing.
Coffee does not run
•
Machine is not turned
On or plugged in
through
•
Water tank is empty
•
Coffee grind is too fine
•
Too much coffee in the
filter
•
Coffee tamped too
firmly
•
The filter is blocked
Coffee runs out too
•
The coffee grind is too
quickly
coarse
•
Not enough ground
coffee in the filter
•
Ground coffee not
tamped firmly enough
30
WHAt to do
Turn the STEAM/
HOT WATER dial to
'STANDBy' position.
Machine will commence
normal heat up procedure.
Ensure the machine is
plugged in, switched On at
the power outlet and
the POWER button is
pressed On.
Refer to 'Filling The Water
Tank', page 12.
Ensure you use a suitable
espresso grind. Refer to
'The Grind' on page 18.
Refer to 'Coffee Dose &
Tamping', page 12 and 19.
Refer to 'Coffee Dose and
Tamping' on page 19.
Clean the filters. Refer to
'Cleaning The Filters',
page 26.
Ensure you use a suitable
espresso grind. Refer to
'The Grind' on page 18.
Refer to 'Coffee Dose and
Tamping', page 12 and 19.
Refer to 'Coffee Dose and
Tamping', page 19 .
tRoUBLESHootING
PRoBLEM
PoSSIBLE CAUSES
Coffee is too cold
•
Cups not preheated
•
Milk not heated enough
(if making a cappuccino
or latté)
No crema
•
Coffee is not tamped
firmly enough
•
Coffee grind is too
coarse
•
Ground coffee is not
fresh
•
Filter holes are blocked
Machine is making
•
The machine is
carrying out the normal
pulsing/pumping sound
operation of the 15 bar
while extracting coffee or
pump
steaming milk
WHAt to do
Preheat cups. Refer to
'Pre-heating Cup or Glass'
on page 18.
When the base of the jug
becomes too hot to touch
this is when the milk
is heated at the correct
temperature. Refer to
'Texturing Milk', page 20.
Refer to 'Coffee Dose and
Tamping', page 19.
Ensure you use a suitable
espresso grind. Refer to
'The Grind' on page 18.
Change old beans with
fresh roasted or pre-
ground. Ground coffee
should not be kept for
longer than a week.
Use the fine pin on the
cleaning tool to clear the
holes. Refer to 'Cleaning
The Filters', page 26.
No action require as this is
the normal operation of
the machine.
31
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