Philips HR1851/00 Manual page 11

Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem
The appliance does not work.
The motor unit gives off an
unpleasant smell the first few
times the appliance is used.
The appliance makes a lot of
noise, gives off an unpleasant
smell, is too hot to touch, gives
off smoke etc.
The filter is blocked.
The filter touches the feeding
tube or vibrates strongly
during processing.
The juice does not flow into
the jug, but splashes onto the
surface on which the appliance
stands.
Solution
The appliance is equipped with a safety system. It does not work
if the parts have not been assembled correctly. Check whether
the parts have been assembled correctly, but switch off the
appliance before you do so.
This is not unusual. If the appliance continues to give off this
smell after a few times, check the quantities you are processing
and the processing time.
Switch off the appliance and unplug it. Go to the nearest Philips
service centre or your dealer for assistance.
Switch off the appliance, clean the feeding tube and the filter
and process a smaller quantity.
Switch off the appliance and unplug it. Check if the filter is
placed properly in the juice collector. The ribs in the bottom of
the filter should fit properly onto the driving shaft. Check if the
filter is damaged. Cracks, crazes, a loose grating disc or any other
irregularity may cause malfunction.
If you detect cracks in the filter or if the filter is damaged in any
way, do not use the appliance anymore and contact the nearest
Philips service centre.
Make sure that the detachable spout is properly attached to the
juice collector.
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