Ij Scan Utility Lite Error Messages - Canon TS8020 Online Manual

IJ Scan Utility Lite Error Messages

If an error message for IJ Scan Utility Lite appears, check the error code and follow the corresponding
solution.
Error Code
152 There is not enough memory. Exit other applications to increase
available memory.
153 The image you attempted to scan is in a size that cannot be opened
in the specified application. Change the settings so that the image
size is reduced.
157 Cannot communicate with scanner for these reasons:
- Scanner is turned off.
- (If using Wired LAN connection) It is disconnected from Wired
LAN.
- (If using wireless LAN connection) Signal strength is poor due to
obstructions.
- Network connection is prohibited by security software.
- Different scanner on the network is selected.
Check the above and try scanning again.
If you still cannot communicate, restart the computer.
201 A required file is missing or corrupted, or settings are incorrect.
Try the installation again.
202 An internal error has occurred. Take the following measures.
- Check the scanner status.
- Restart the scanner.
- Restart the computer, then try again.
- Reinstall the scanner driver.
231 Cannot complete the scan. The disk space is insufficient.
232 Cannot complete the scan. The disk space is insufficient.
234 This scan function is not supported by the selected model. Select a
different scan function.
Error Message
392
Solution
• The memory required to
start IJ Scan Utility Lite
cannot be obtained; exit
other applications.
• Reduce the resolution or
output size and scan
again.
• With network connection,
check the connection
status and reconnect as
needed. If the same error
message still appears,
restart the computer.
• Reinstall the scanner
driver from our website.
• Reinstall IJ Scan Utility
Lite from our website.
• An internal error has oc-
curred. Take the follow-
ing measures.
◦ Check the scanner
status.
◦ Restart the scanner.
◦ Restart the comput-
er, then try again.
◦ Reinstall the scanner
driver.
• Delete unnecessary files
on the hard disk and
scan again.
• Cancel the write protec-
tion on the disk.
• Select a different scan
function.