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Electric Fireplace Insert
ASSEMBLY, CARE & USE INSTRUCTIONS
Model # CS-28IRM
M
N
White Rocks
Acrylic Shards
Questions, problems, missing parts?
Before returning to your retailer,
call our customer service department at
1-855-571-1044 8 a.m. - 8 p.m., EST, Monday - Friday.

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Summary of Contents for Electric Fireplaces Direct CS-28IRM

  • Page 1 Electric Fireplace Insert ASSEMBLY, CARE & USE INSTRUCTIONS Model # CS-28IRM White Rocks Acrylic Shards Questions, problems, missing parts? Before returning to your retailer, call our customer service department at 1-855-571-1044 8 a.m. - 8 p.m., EST, Monday - Friday.
  • Page 2 SAFETY INFORMATION Please read and understand this entire manual before attempting to assemble, operate or install the product. This equipment has been tested and found to comply with the limits for Class B digital devices, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 3: Important Instructions

    SAFETY INFORMATION (CONT’D) IMPORTANT INSTRUCTIONS When using electric appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following: WARNING • l l a • DO NOT plug the power cord into a source of power during unpacking and assembly.
  • Page 4: Grounding Instructions

    SAFETY INFORMATION (CONT’D) • If possible, ALWAYS unplug this appliance when not in use. • DO NOT use outdoors. • This item is not intended for use in bathrooms, laundry areas and similar indoor locations. NEVER place heater where it may fall into a bathtub or other water container. •...
  • Page 5 INSERT INSTRUCTIONS This electric fireplace insert includes two choices for the ember bed material. Either White Rocks (M) or Acrylic Shards (N) 1. Unscrew two thumb screws from each side, located behind the side flanges. The thumb screw has a slot so a flat screw driver can also be used if it is too tight to loosen using your fingers.
  • Page 6 OPERATING INSTRUCTIONS 8:88 To use the remote control, first insert two AAA batteries (included) into the remote 8:88 control. ensuring the poplarities of the battery match the inside of the battery compartment. Note: The control panel is a touch screen. It will appear black. Touch the control panel once to “wakeup: the controls.
  • Page 7 OPERATING INSTRUCTIONS (CONT’D) Timer Function • Press the TIMER ICON to set the countdown for the unit’s main power. • If the unit is powered OFF, you can press the TIMER ICON to power ON the unit. The emberbed will glow at the lowest brightness setting unless a different setting was saved in the memory.
  • Page 8: Care And Maintenance

    CARE AND MAINTENANCE • Make sure the unit is turned OFF, unplugged and the heating elements of heater are cool whenever you are cleaning the heater or fireplace. • Clean the metal trim using a water-dampened soft, clean cloth. DO NOT use brass polish or household cleaners as these products will damage the metal trim.
  • Page 9: Troubleshooting

    TROUBLESHOOTING PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION Error E1 displayed on The overheat sensor Unplug unit, wait 15-20 minutes, then the sensor will reset control panel. has been engaged. itself. Plug the unit back in and turn on the heater. If the problem persists, call customer service.
  • Page 10: One-Year Limited Warranty

    ONE-YEAR LIMITED WARRANTY The manufacturer warrants that your new Electric fireplace is free from manufacturing and material defects for a period of one year from date of purchase, subject to the following conditions and limitations. Install and operate this Electric fireplace in accordance with the installation and operating instructions furnished with the product at all times.
  • Page 11: Replacement Parts

    REPLACEMENT PARTS For replacement parts, call our customer service department at 1-855-571-1044, 8 a.m. - 8 p.m., EST, Monday - Friday. PART DESCRIPTION PART # Insert 2803-FG-M Remote Control PU16-262833-RC Thermostat PU16-232628-NTC Heater / Blower Assembly PU16-23262833-HB Spinner Motor PU16-23262833-SM PCB Board PU16-262833-PCB Thumb Screws(4)

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