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Question
Where can I get
support if I have
questions?
Does the device
require maintenance
and what is the
guarantee?
Can I use the device
without applying the
laser performance gel?
Where can I get more
laser performance
gel or laser aftercare
complex?
Can I use another gel
or cream instead of
the laser performance
gel?
Can I use the device
to help my day cream
penetrate deeper into
my skin?
how often should
I use the device
after the 8-week
programme?
Answer
You can get advice and answers from the Philips skincare expert team.
You can reach them by phone for free at 0800 331 6015 or by email
or chat at www.philips.co.uk/myreaura. Their opening hours are Monday
to Friday, 8 a.m. - 8 p.m., and on Saturday, 9 a.m. - 6 p.m. For medical
concerns and questions, please contact your doctor.
The device needs to be cleaned regularly (see chapter 'Using Philips
RéAura'). It comes with a two-year guarantee, provided you use the
device according to the instructions in this user manual.
no, you need to apply the laser performance gel, which was specially
developed for the laser technology used in this device. The gel ensures
that your skin is treated evenly and that you achieve optimal results.
Please refer to the store locator on www.philips.co.uk/reaura or ask the
Philips skincare expert team.
no, other gels or creams could lead to increased pain, unwanted
side effects and skin irritation. The laser performance gel was specially
developed for the laser technology used in this device. The gel ensures
that your skin is treated evenly and that you achieve optimal results. no
guarantee is given if you use other creams or gels.
no, the device is not intended for this purpose. Only use the laser
performance gel with this device. The laser aftercare complex can be
used after treatment to calm and moisturise the skin.
You can continue to treat your skin as often as needed to maintain the
results, as long as you don't treat more often than twice a week. Make
sure there are at least 48 hours between treatments. Don't apply more
than one dose per zone per treatment.
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