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Adaptica 2WIN Troubleshooting Manual
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Troubleshooting & Measurement Tips
Rev 1

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Summary of Contents for Adaptica 2WIN

  • Page 1 Troubleshooting & Measurement Tips Rev 1...
  • Page 2 Troubleshooting | Light Conditions The image looks brighter than usual due to the high presence of IR light. 2WIN is giving a low Reliability index (R5) and the related warning Good Not Good...
  • Page 3 Troubleshooting | Out of Focus To obtain the best focused image adjust the distance in order to get the brightest and smallest corneal reflexes Large corneal reflexes and not so bright Small and bright corneal reflexes Good Not Good...
  • Page 4 Troubleshooting | Eye Aperture 2WIN uses the signal light coming back from pupils For a good quality exam 2WIN needs full pupils aperture Eye’s aperture is not good. Eye’s aperture is good. 2WIN can This may affect the Cylinder output, or...
  • Page 5 Troubleshooting | Pupils Size 2WIN’s best performance is at 5 mm of Pupil Size (PS) Smaller pupils (e.g. 3 mm): Larger pupils (e.g. 9 mm): possible presence of too little information to analyse high order aberrations on the eye’s edge...
  • Page 6 Occlusor could generate some spurious reflexes, so To avoid this issue, please: 2WIN is not capable of detecting pupils. • Keep the lenses clean as any other usual pair of glasses The measure may fail or you can get FIXATION error.
  • Page 7 Troubleshooting | Fixation & Patient Attention Patient is not looking at the 2WIN, as the Patient is looking at the 2WIN. position of corneal reflexes is spread. The corneal reflexes are around It could appear an output error or a a small area.
  • Page 8 Troubleshooting | Binocular or Monocular One eye has some desease? The 2WIN suggests to use the monocular mode in order to calibrate one eye at a time to be more precise...
  • Page 9 Measurement Tip | Age range selection 2WIN performs a software correction for the accommodation, based on the selected age range. If the correct age range is not selected, 2WIN measurement results could be affected, especially in case of young patients with a hyperopic defect.
  • Page 10 Measurement Tip | Attention features Central fixation LED In case of fixation problems, enable the central fixation target from 2WIN menu > Measurement > Fixation > Central Fixation. In case of children or not cooperative patients, enable Sound and/or Visible attention features by pressing the Interactivity button.
  • Page 11 Measurement Tip | Glasses and CL 2WIN is able to measure refraction even if the patient is wearing glasses or contact lenses. However, glasses and contact lenses wearing is not recommended, because they may cause spurious reflections during the measurement.
  • Page 12 Frontal objective results. It is suggested to clean lenses at least once a year - more frequently if 2WIN is exposed to dust. The cleaning of the lenses must be done with compressed air (the cans for cleaning PCs are fine).
  • Page 13 Dos: ✓ Always select the correct age range ✓ Check that the patient is looking at 2WIN and keeping his/her eyes wide open ✓ In case of fixation problems, enable the central fixation target, the attention features or select monocular mode ✓...
  • Page 14: General Tips

    ✓ Do not recharge 2WIN battery through the USB cable. ✓ Do not use swollen or damaged batteries. ✓ When 2WIN is used in 2WIN-S configuration 2WIN’s internal battery must be removed. Error messages Carefully read warnings and error messages. If you need help, contact...
  • Page 15 Thank you! adaptica.com support@adaptica.com...