Download Print this page
Moorebot Scout Faq
Hide thumbs Also See for Scout:

Advertisement

Quick Links

Moorebot Scout FAQ
What is Scout?
Scout is an security mobile robot with four-wheel drive and mecanum
wheels that lets you monitor, discover, and explore the world around
you.
Does Scout require WiFi?
Yes. Scout supports both WiFi direct and AP mode. In WiFi direct mode,
the user may connect directly to Scout with mobile phones. In AP
mode, Scout connects to your home router as an IoT device.
Is Scout waterproof?
No. Scout is not waterproof and for indoor use only.
What are the main functions of Scout?
Scout is a consumer-grade security mobile robot that can also serve
as a moving IP camera. Scout can be programmed to automatically
patrol an area, transmitting video and images to the user's phone and
mobile devices. Scout's batteries can last for about two hours of active
use. As it nears running out of power, it always goes back to its
charging port.
Scout also supports Scratch Language for programming additional
functionality and for learning simple programming skills for STEM
education. Advanced developers can execute C/C++ programs on
Scout. More extension tools can be designed as add-on skills to the
robot. Much more can be done on this platform.
Can I see the video remotely?
The Moorebot Scout App allows you to monitor your home from
anywhere in the world up to 1080P image quality on both Android and
IOS devices. Two-way voice is also supported. Scout must be set up
on your Home Wi-fi network to enable this feature.
How can I power up Scout?

Advertisement

loading
Need help?

Need help?

Do you have a question about the Scout and is the answer not in the manual?

Questions and answers

Summary of Contents for Moorebot Scout

  • Page 1 Does Scout require WiFi? Yes. Scout supports both WiFi direct and AP mode. In WiFi direct mode, the user may connect directly to Scout with mobile phones. In AP mode, Scout connects to your home router as an IoT device.
  • Page 2 Alexa and Google home. Why do I need an App? Where to download? Scout App is required to set up the robot and pair it with your Amazon and Google accounts. The App is available at the Apple App Store, Google Play, and Amazon Appstore.
  • Page 3 Place Scout near the home WiFi router and try again. How do I reset Scout? There is one aperture at the very back of Scout. Use a needle to long-press for 8 seconds, Scout will reset to factory condition automatically. The process takes up to 2 minutes. Once reset, you need to set up WiFi and pair your Amazon account again.
  • Page 4 13-second video clip can be saved to the cloud server if cloud storage service is available. Does Scout have night vision? Yes, Scout has night vision. The IR light source is at the front row of the robot. Please make sure that nothing blocks IR light for night usage.
  • Page 5 Moorebot Scout skill enables you to further control the robot, such as move around, record video. Does Scout have a Microphone and Speaker? Yes. Scout has a microphone in the front and a 1W speaker in the back. Can Scout be used on carpet? Scout is for indoor use and optimized for hard floor.
  • Page 6 Why doesn’t Scout build an indoor map? Scout doesn’t build a map and patrol in fully autonomous mode. This is mainly due to privacy concerns. Unlike vacuums, Scout is an IP camera that can be accessed from anywhere in the world.
  • Page 7 Once fully charged, the battery can last over two hours without night vision Can Scout climb stairs? No. Scout cannot climb stairs but can travel slopes up to 25 degrees and traverse obstacles ~ ½ inch high. Can Scout fall off tables or stairs? Yes.
  • Page 8 Scout is covered by a 12-month warranty. Our warranty period begins on the date which your product is received. Will you be able to control Scout via internal network, wifi access, secured private connection directly from our internal network to the robot without relaying data to some server linked to any 3rd party? Yes.
  • Page 9 Because a closed door will be seen as an obstacle, it will try to avoid it, and search for another path. Also the camera and several sensors are in the front so we did design for Scout to push hard objects from the front.
  • Page 10 What about the cloud subscription? Most of Scout's cloud server features are free. For example, the Alexa and Google Home interoperability. The cloud storage feature and push notification will need a monthly subscription. It is free for our users for the first three months from activation.
  • Page 11 Where and how do I place the charging station? Scout goes back to its cradle for charging. It is recommended to place the charging station in an open space (e.g. 3 ft on each side) with good lighting conditions. When Scout is in the charging station, that is the initial pose for patrol.
  • Page 12 The battery can take up to 3 hours to fully charge from a completely depleted state. When Scout returns or is placed in the charging base you will see 4 blue flashing LEDs on the top of Scout will the battery is charging. Once fully charged all 4 LEDs will remain lit.
  • Page 13 I hit the On button but nothing is happening? Make sure you hold the start button for 3 seconds. Scout takes up to 30 seconds to fully boot from a cold start. You will hear a series of tones and the blue LED’s will momentarily flash.