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Troubleshooting
This section describes how to solve common problems you may
encounter when using your computer. Many problems have simple
solutions, so try these suggestions before you contact Sony Customer
Support.
Topics
Topic: Why can't I see an image or an image that is displayed correctly when I
am using a VCR?
Some images from an externally-connected video player device or a video game
console, may not display or are not displayed correctly. These images include:
❑
Images from a playback screen that is in pause mode.
❑
Menu screens of the connected video player device.
❑
The end of the film roll being played back using the scroll bar.
❑
Video output from a video game console.
Giga Pocket cannot record or display all video images from this source.
Topic: Why does my Giga Pocket viewing window or the images played back
from a Video Capsule appear distorted or corrupted?
There are some situations where screen or image distortion may occur, such as:
❑
When you change the channel on the video player device.
❑
If there is a damaged section on your video tape.
When using Giga Pocket Personal Video Recorder, set your display settings as
follows:
❑
Colors — Use the default factory settings (32-bit).
❑
Screen area — Set your video resolution to 1024 x 768 pixels.
If you use other settings, you may experience poor image quality on your display.
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