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Symptom:
Product does not turn on
or does not respond
Product makes strange sounds
or behaves erratically
Product makes improper responses
Display stops working
Power light not on
Power light on but no picture on TV
Power light on but no sound from TV
Colors/Colours are distorted on TV or
TV image is flickering
Images on the TV appear stretched or
cut off at the top and bottom
Colors/Colours do not appear accurate
Cannot get cartridge game to play
Game does not respond to keyboard
Mouse not functioning
Troubleshooting
Try This:
• Make sure console power light is on
• Touch any key on the keyboard
• Make sure there is a line-of-sight between the console and the keyboard
• Make sure batteries are correctly installed
• Make sure battery cover is securely attached
• Insert the end of a paper clip into the RESET pinhole on the bottom of the console or on the bottom of the keyboard
• Remove and reinsert cartridge, making sure the cartridge is inserted all the way into the slot
• Remove batteries and put them back in
• Clean battery contacts by rubbing lightly with a soft eraser and then wiping with a clean and dry cloth
• Install new batteries
• Follow the above instructions to clean battery contacts
• Install new batteries
• Follow the above instructions to clean battery contacts
• Install new batteries
• Adjust brightness/contrast controls on the TV
• Install new batteries
• Make sure TV is on
• Make sure cables are fully inserted
• Press the On button on the console
• Make sure batteries are correctly installed
• Install new batteries
• Make sure the yellow video connector is fully inserted in the correct input jack on the TV
• Make sure the SCART connector or Euro-connector is correctly inserted in the SCART input on the TV
• Make sure that the correct colored/coloured cable on the unit is plugged into the matching video (yellow) input jack on the SCART connector
• Make sure you have selected the correct video input on your TV
• Make sure the white audio connector is fully inserted in the correct input jack
• Make sure the SCART connector or Euro-connector is correctly inserted in the SCART input on the TV
• Make sure that the correct colored/coloured cable on the unit is plugged into the matching video (yellow) input jack on the SCART connector
• Adjust the volume settings on the TV
• Make sure the yellow video connector is fully inserted in the correct input jack on the TV
• Make sure you have selected the correct video input on your TV
• Make sure the PAL/NTSC switch is in the correct position; the switch is located in the console's battery compartment. Turn the console off and back
on again after switching between PAL and NTSC.
• Use NTSC for most U.S. TV sets; use PAL for most TV sets in Europe and the U.K. For some TV sets in the U.S., if the screen still flickers, try
switching to PAL. Turn the console off and back on again after switching between NTSC and PAL.
• Make sure the TV is set to display the standard 4:3 aspect ratio
• Adjust the color/colour settings on the TV
• Make sure the cartridge is inserted in the correct direction, with the label facing front
• Make sure the cartridge is inserted all the way into the cartridge slot
• Make sure there is no foreign material in the cartridge slot
• Touch any button on the keyboard
• Make sure there are no items blocking the IR receiver on the console from receiving a signal from the keyboard
• Touch any key on the keyboard
• Make sure the mouse is plugged into the keyboard correctly
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