Guarantee Card - GRE DECK1 Assembly Instructions Manual

Any reclamation against guarantee should be made by an
online declaration, via the www.service-gre.com website,
together with receipt of purchase. You may be asked for
photographs to justify the claim.
No returns of material will be accepted without previous
agreement.
The client will support all costs of all returns of goods,
(packaging and ransport).
A F T E R VE R I F I C AT I O N A N D CO N F I R M AT I O N O F A
MANUFACTURING DEFECT.
→ The products that eectively show defects will be repaired or
will be replaced free of transport costs.
The guarantee is limited to the repair or replacement of the
defective part. It does not include, under any circumstance, the
payment of compensation for harm and damages.
THE GUARANTEE IS NOT APPLICABLE IN THE FOLLOWING
SITUATIONS:
→ Use of materials that do not comply to our instructions.
→ Damages caused by mishandling or an installation not
complying with the instructions.
→ The maintenance instructions were not followed.
→ Inappropriate or wrong use of the chemical product.
IMPORTANT:
Manufacturas Gre interchanges components
in exchange for others to be veried. If, after the
verication no anomaly or dysfunction is detected,
Manufacturas Gré reserves the right to invoice the
client for the cost for transport and other diverse
expenses.
→ Sylvester pinewood treated with class IV autoclave has a
guarantee of 10 years against rot and the attack of insects.
→ Liner: 2 years for the seams and water tightness in normal
conditions of use. The guarantee does not include: Ripping,
tears,
breakages, stains (caused by pouring treatment products
directly into the water), stains linked to the growth of algae,
stains related to the decomposition of foreign bodies in contact
with the liner, stains and decolouring resulting from the action
of oxidising products, colour maintenance and wear due to
friction of the material over diverse surfaces. Deformation of
the liner that has been left without water for 24 hours (never
completely empty the pool).
You should keep the label with the serial number of the liner
that is on the product and on its packaging. This number and a
sample of the liner will be required for any eventual reclamation
against the guarantee.
→ Stainless steel stepladder: 2 years. In the case of a filtration
due
to salt electrolysis, the guarantee will not cover the stepladder.
→ Filter group: The pump has 2 years guarantee (electrical
problem), in normal conditions of use. The guarantee does not

Guarantee card

Keep your manual with the purchase justication (payment receipt)
for any type of reclamation.
cover breakage of parts (pump base/sand deposit, pre-filter
cover, multi-directional trap...), wear due to a poor connection,
use of the pump without water, wear due to abrasion or
corrosion (the filter group should be located in a cool and dry
position, kept protected from water splashing).
→ Other components: 2 years
THE FOLLOWING IS NOT INCLUDED IN THE GUARANTEE:
Any machining done later and that negatively affects the
quality of the treatment, like for example, without any
limitations, any cutting, planing, sanding, or drilling. Exception:
the holes needed for f ixing the reinforcements and wood
blocks, which have been made using drill of at least 1 mm less
diameter of the assembly screws.
→ Cuts in the liner
→ The assembly and lter connection
→ The assembly
→ The lling with water
→ Installation of the edges
→ The wintering
→ Maintenance
AFTER SALES SERVICE IN GUARANTEE:
(After justification and receipt of purchase)
• DELIVERY costs will be supported by the client.
• RETURN transport costs will be paid by Manufacturas Gré (for
those parts covered by the guarantee plan).
• Changing of wood after visual verification.
• Parts or components from Manufacturas Gré
• Period for change: 8 business days In the context of replacing
a defective component, the disassembly and assembly is not
the
responsibility of Manufacturas Gré.
AFTER SALES SERVICE WITHOUT GUARANTEE:
• Delivery / return costs will be supported by the client.
• The parts will be invoiced according to the current price list.
→ In the case of problems, contact us:
NOTE:
Loose parts available for 5 years counting from the
product invoicing date.
www.grepool.com/en/after-sales
EN
guarantee
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