Advertisement
WARRANTY
This warranty covers repair or replacement of any device created by the
company at any time while the product and/or part is being manufactured. The
warranty does not apply if there is interference or attempted repairs by third
parties not affiliated with VTR Effects.
The warranty does not extend to third parties or individuals who purchase the
products in a chain, only to the original purchaser registered in the company's
database. During the first 3 months after purchase, the costs of transporting
the equipment will be exempt and after this period the costs will be paid by the
customer.
Warranty does not include: lost profits, lost savings, damage to other
equipment, and incidental or consequential damages arising out of the use or
inability to use this product.
In no event will VTR Effects be liable for repairs or replacements that cost more
than the amount of the purchase price.
REPAIR
In case of damage caused by the owner's action, VTR Effects offers free labor
to repair it, however, the value of any exchanged components and shipping
costs will be charged.
VTR EFFECTS – HELIOS OVERDRIVE V2
DEVOLUTION
Any product can be returned up to 7 days after its purchase, in addition to
the 7 days provided for in Law 8078/90, provided it is kept in new condition.
If the product has been damaged (electronic and external damage such as
scratches) by the customer, this will prevent its return.
•
If the product has a manufacturing defect, the product warranty
must be activated to resolve the defect. After repair, if the product
still does not please, it may be returned, provided that within the
above period.
•
In cases of return, the Customer bears the cost of shipping the
product
•
For credit card purchases, the value of the product will be refunded
on the card itself, always discounting the card installment fees
Page 6
Advertisement
