Castelle FAXPRESS PREMIER 61-1260-001A Getting Started

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FaxPress Premier

Getting Started

P/N: 61-1260-001A

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Summary of Contents for Castelle FAXPRESS PREMIER 61-1260-001A

  • Page 1: Getting Started

    FaxPress Premier Getting Started P/N: 61-1260-001A...
  • Page 2 Registered Trademarks of Microsoft, Inc. All product names are U.S. Registered Trademarks or trademarks of their respective owners. Castelle makes no representations or warranties with respect to the contents or use of this manual, and specifically disclaims any express or implied warranties on merchantability or fitness for any particular purpose.
  • Page 3: Table Of Contents

    Getting Started _____________________________________ 2 Package Contents ________________________________ 2 About the FaxPress Premier 3.0 CD-ROM _____________ 3 Documentation __________________________________ 3 Castelle Resources _________________________________ 4 Technical Support ________________________________ 4 Web Site _______________________________________ 5 About the Premier Server Setup_______________________ 6 Required Setup Procedures ________________________ 6...
  • Page 4: Getting Started

    • A FaxPress Premier Analog or FaxPress Premier Digital network fax server • A Castelle FaxPress Premier 3.0 CD-ROM • A power cable • For FaxPress Premier Analog, the appropriate number of split cables are included for connecting the supported number of lines to the analog phone system.
  • Page 5: About The Faxpress Premier 3.0 Cd-Rom

    Castelle provides electronic copies of the FaxPress Premier Administrator’s Guide and FaxPress Premier Users’ Guide in the Documents folder on the FaxPress Premier 3.0 CD-ROM. The FaxPress Premier Email Gateways Guide is available on the Castelle web site at http://www.castelle.com/support/documentation with other Premier-related documentation, including the Web Services Software Developer’s Kit.
  • Page 6: Castelle Resources

    Phone: +1 (408) 852-Premier Technical Support To qualify for tech support, your FaxPress Premier must be registered with Castelle. Visit Castelle's Customer Services web page at: http://www.castelle.com/support for more information about product registration. Technical support is available by mail, fax, e-mail, or phone from 6am to 5PM Pacific Standard Time.
  • Page 7: Web Site

    The name and version numbers of the email system and clients you are using. • A description of the problem or its symptoms. Web Site The Castelle web site, http://www.castelle.com, provides a point of departure for a variety of information. Information regarding the following topics is available at http://www.castelle.com/products/FaxPress •...
  • Page 8: About The Premier Server Setup

    Getting Started About the Premier Server Setup Each section in this chapter provides important information regarding the FaxPress Premier Analog or FaxPress Premier Digital setup. Required Setup Procedures Setting up the FaxPress Premier server for basic operation involves the following required steps: 1.
  • Page 9: Activating The Premier Software

    Premier client software and associated FaxPress Premier Email Gateways to function. To use the Faxmain utility to access Castelle's Activation Key request page and obtain your Software Activation Key, follow these steps: About the Premier Server Setup in the Administrator’s Guide.)
  • Page 10 Getting Started 1. With Supervisor privilege, open the Faxmain window, grams>FaxPress>Faxmain), Mailbox and click the Software Activation Key object. See the illustration following the next step. 2. Right-click on side of the window, and select then expand your Administration in the product list on the right FaxPress Premier License (Start>Pro-...
  • Page 11: Optional Setup Procedures

    The FaxPress Premier Email Gateway. (See the chapter in the Administrator’s Guide.) About the Premier Server Setup dialog box that opens, click the button to go to Castelle’s Activation Key License FaxPress Premier License Key http://www.castelle.com/cgi- The 16-digit Software Activation Keycode button if it is not field, exactly as given.
  • Page 12: Rack Mount Or Desk Top Stationing

    FaxPress Premier server with full file scan enabled. This will degrade the performance of the Premier’s fax server function which should be a dedicated server function for FaxPress Premier only. Also, please contact Castelle technical support first before installing any security updates.
  • Page 13: Backward Compatibility With Faxpress Servers

    Backward Compatibility with FaxPress Servers FaxPress Premier servers and FaxPress™ fax servers can work together on the same network. The FaxPress Premier 3.0 client software can be used to access both server platforms. Advanced Premier 3.0 client features designed specifically for the FaxPress Premier platform are automatically enabled for use with the Premier and automatically disabled for use with the FaxPress server line.
  • Page 14: Setting Up The Faxpress Premier Analog

    Getting Started Setting Up the FaxPress Premier Analog Before beginning the steps described in this section, IMPORTANT! make sure you’ve carefully reviewed the on page -6 Premier Analog Requirements The FaxPress Premier Analog requires: • that each fax channel be connected to a dedicated phone line. The Premier Analog may have 8, 12, or 16 fax channels.
  • Page 15 3. By default, the FaxPress Premier is DHCP-enabled. Powered on in a DHCP (Dynamic Host Configuration Protocol) environment, the Premier will automatically be assigned an IP address from your network’s DHCP server, but will need to be manually joined to the network domain. The Premier’s IP address will be dis- played on the FaxPress Premier’s front panel LCD window.
  • Page 16: Setting Up The Faxpress Premier Digital

    Getting Started Setting Up the FaxPress Premier Digital Before beginning the steps described in this section, IMPORTANT! make sure you’ve carefully reviewed the on page 6 of this guide The FaxPress Premier Digital can suppport either T-1 CAS E&M or T-1 ISDN (PRI-ISDN.) The FaxPress Premier Digital’s default settings support T-1 with Signaling Protocol CAS E&M, Line Coding B8ZS, and Framing ESF.
  • Page 17 Setting Up the FaxPress Premier Digital The FaxPress Premier Digital cannot be connected directly to the public telephone T1 network. A CSU is highly recommended. CSUs provide line conditioning, loopback and diagnostic capabilities. The signals present on a T-1 are susceptible to distortion as loop length increases and various types of interferences are encountered.
  • Page 18: Configuring The Premier's Board Settings For Your T-1

    Getting Started T-1 Line Type and Configuration Parameters T-1 lines in US domestic areas are almost without exception one of two types: T-1 CAS E&M and T-1 ISDN (PRI-ISDN). The T-1 CAS E&M has 24 fax channels; the T-1 ISDN has 23 fax channels. T-1 line types, protocols, coding and framing can vary.
  • Page 19 Premier system, it can’t be used for this. 2. Power on the Premier Digital. 3. Log into the Premier system as word is . Make sure castelle 4. Open the Services Panel>Administrative Tools>Services 5. Stop all Castelle 6.
  • Page 20 Getting Started 14. Next, launch ware\Configuration Manager- DCM 15. Right-click on select Restore Device Defaults 16. The Intel Dialogic Configuration Manager and let you select the newly generated 17. Select the newly generated file. .pcd 18. Next, in the board and click the green GDK_T1 0 the menu bar.
  • Page 21 Setting Up the FaxPress Premier Digital 26. Select the file that specifically matches your T-1 line, then .prf click Open...
  • Page 22: Connecting The Premier Digital To Your Network

    4. Plug the power cable into a power source. 5. To power on the Premier, see the next section, FaxPress Premier Server Dialogic GDK Configurator , start Synchronizing the Premier in the Troubleshooting section of the services. Castelle Powering on the...
  • Page 23: Powering On The Faxpress Premier Server

    Powering on the FaxPress Premier Server Once you’ve connected the FaxPress Premier to your network and plugged the power cable into the power source, power on the Premier by using the power switch located on the front of the unit. The power switch on the back of the unit provides power to the motherboard only, but must also be on in the on position for the FaxPress Premier to boot up.
  • Page 24: Changing The Premier Server's Ip Address

    IP address display to a window displaying the Premier’s IP address only. administrator > Local Area Connection in the Administrator’s Guide for details. button to move from the FaxPress name and Escape for details. with password castelle Using the Premier Web Changing System &...
  • Page 25 3. With the FaxPress Premier’s IP address displayed, press the arrow button to scroll through the available digits. A dot will also be displayed. 4. Select the first digit. 5. Once you’ve selected the first digit, press cursor to the next digit. Repeat. Note: If the Escape button is mistakenly pressed while the new IP address is being entered, press...
  • Page 26: Using Remote Desktop

    FaxPress Premier’s current IP address. 3. Click Connect 4. Enter Administrator castelle lower case. The monitor, now functioning as a remote terminal for the Premier’s system, will display the Premier’s system rather than the local system attached directly to the monitor.
  • Page 27: Changing The Premier Serial Number To A Name

    Changing the Premier Serial Number to a Name The default FaxPress Premier name is the serial number displayed in the LCD window on the front of the unit. You may decide to give the FaxPress Premier a name rather than using the default serial number to more easily identify the FaxPress Premier on the network.
  • Page 28: Installing Applications

    Getting Started Installing Applications Castelle recommends keeping the Premier a dedicated network fax server, and only installing applications required to support the Premier’s fax transactions. The Premier only requires you to install additional applications if the Premier Email Gateway (email integration), Web Interface (for fax transactions), or Drop Directory (production faxing) services will be used.
  • Page 29 Installing Applications...
  • Page 30 P/N 61-1260-001 Rev. A...

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