Troubleshooting - ION Solar Sounds User Manual

Troubleshooting

If the unit is not charging: Make sure the power adapter is properly connected to the power
outlet. If using the solar panel to prolong battery life between charges, make sure the unit is
placed in an area that receives at least 3 hours of direct sunlight a day.
If the sound is distorted: Try lowering the volume control of your sound source.
If there is too much bass: Try adjusting the tone or EQ control on your sound source to lower
the bass level. This will allow you to play the music louder before clipping (distortion) occurs.
If you cannot connect your audio device to Solar Sounds
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Have your audio device (e.g., smartphone or tablet) and Solar Sounds
as possible while trying to connect. Make sure both the audio device and Solar Sounds
are unobstructed by walls, furniture, etc.
•
Reset the Bluetooth connection on Solar Sounds
device and restart the search process. If this does not work right away, power off Solar
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Sounds and then power it back on. See
for more information.
•
Reset the Bluetooth connection on your audio device by turning Bluetooth off and back
on. You can find this under the Bluetooth menu in the Settings for your phone or other
audio device.
If this does not work, and you have connected to Solar Sounds
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Sounds in the list of available or previously connected devices in your audio device's
Bluetooth menu, tap the "gear" or "i" icon located next to it, and then select Unpair or
Forget. Turn Solar Sounds
your available devices list.
Note: If Solar Sounds
within range, you may need to repeat this process with that audio device to fully
disconnect.
If you experience audio dropouts while playing music from a Bluetooth device, this may
be happening because your unit is trying to link to another speaker. This can occur if you
power off a speaker that was linked to your unit or if you have just turned on your unit and it is
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in Multi-Sync mode. To stop the audio dropouts, exit Multi-Sync
the LINK button. Alternatively, you can wait for your unit to link to another Solar Sounds
Speaker if there is one within range.
If you would like to stop your speaker from automatically linking when you power it on,
make sure you double-press the Bluetooth button to exit Multi-Sync
power it off.
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off and back on and try pairing again once it reappears in
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has been paired to another audio device recently that is still
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via Bluetooth:
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to disconnect it from any other audio
Bluetooth Connecting with Solar Sounds
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as close together
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before, find Solar
mode by double-pressing
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mode before you
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