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Before calling for service, check the information in this section to see if you can remedy any
problems yourself. If you do need assistance, please call
Information section or contact your
Symptom
No images on the
screen. I cannot turn
on the monitor.
dealer.
Check List
Is the power cord
connected properly?
Can you see "Check
Signal Cable" on the
screen?
If the power is on,
reboot the computer to
see the initial screen
(the login screen),
which can be seen.
Can you see "Not
Optimum Mode",
"Recommended
mode : 1600 X 1200
60Hz" on the screen?
the phone number on the
Solutions
Check the power cord connection
and supply.
(When connecting D-Sub cable)
Check the signal cable connection.
(When connecting DVI cabel)
If you still see an error message on
the screen when the monitor is
connected properly, check to see if
the monitor status is set to analog.
Press Source button to have the
monitor double-check the input
signal source.
If the initial screen (the login screen)
appears, boot the computer in the
applicable mode (the safe mode for
Windows ME/XP/2000) and then
change the frequency of the video
card.
(Refer to the
Preset Timing
Note: If the initial screen (the login
screen) does not appear,
service center or your
dealer.
You can see this message when the
signal from the video card exceeds
the maximum resolution and
frequency that the monitor can
properly handle.
Adjust the maximum resolution and
frequency that the monitor can
handle properly.
If the display exceeds SXGA or
75Hz, a "Not Optimum Mode",
"Recommended mode : 1600 X
1200 60Hz" message is displayed.
If the display exceeds 85Hz, the
Modes)
contact a
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