Page 2
Congratulations! ® MDHearingAid AIR Hearing Aid, you may once again As the owner of the enjoy the sounds of your environment and conversations with your family MDHearingAid AIR , please and friends. In order to get the most out of your read this User Manual in its entirety.
Table of Contents The MDHearingAid Story ..2 Battery Information Low Battery Warnings ..22 Package Contents ..4 Battery Tips ... . 22 Hearing Aid Diagram .
The MDHearingAid ® Story The MDHearingAid AIR was developed by a board-certified Ear, Nose, and Throat physician in Chicago, IL, Dr. Cherukuri. He encountered patients in his daily practice who would benefit from hearing aids, but many simply couldn’t afford the thousands of dollars needed to pay for them.
Page 5
• A Telecoil setting for easy use with compatible telephones or looped environments found in many churches, theatres and public buildings The MDHearingAid AIR has been rigorously tested by leaders in the hearing loss field (ENT Physicians and Audiologists) who have unanimously agreed...
MDHearingAid AIR Package Contents Hearing Aid (in inner box) with Thin Tubing and Open Open ComfortTIP ; assembled for ComfortTIP your convenience. Allows natural sound and better air flow. ComfortTIPs Left Right Ear specific. Closed Open Closed Open Left Right ý...
Page 7
Additional Accessories (in bag) See combinations on page 13 Earhook which allow for higher volume use. 13PLUS Tubing Requires Customization; see page 13. Closed After Assembly with ComfortTIP Earhook, 13PLUS Tube for the highest and ComfortTIP volume without feedback. Size 13 Batteries Remove orange tab and wait at least one (1) minute before use.
MDHearingAid AIR Diagram Thin Tubing Thin Tubing Base Volume Dial Hearing Aid (on/off switch) Body Program Button Battery Compartment Stabilizer Bar ComfortTIP (Open)
Step 2: Attach Thin Tubing to Hearing Aid Body* Step 3: Attach ComfortTIP to Thin Tubing* Step 4: Place Hearing Aid on Your Ear Step 5: Turn the MDHearingAid AIR On Battery *These Steps have been performed for your convenience.
Step 1 Fitting and Assembly Step 1: Insert Battery a) Remove orange adhesive tab and Click let stand for one (1) minute to activate the battery. Next, verify the Hearing Aid is turned off by turning the Volume Dial downward past 0 until you feel a click. b) Push the Nail Grip downward to open the Battery Compartment.
Step 2 Step 2: Attach Thin Tubing to Hearing Aid Body* a) Hold the top of the Thin Tubing Base (the triangular end), and place it on the Hearing Aid Body's threaded end. Twist the Hearing Aid Body clockwise, while gently pushing Thin Tubing Base onto threaded end of Hearing Aid Body.
Step 3 Step 3: Attach ComfortTIP to Thin Tubing* a) Hold the Thin Tubing with one hand ComfortTIP and the with other hand. ComfortTIP b) Push the over ridges on end of Thin Tubing until it is flush ComfortTIP with opening of the c) The end of the Tube should be visible ComfortTIP through the opening of the...
The curve of the Tubing should rest on top of the ear comfortably (in front of eye wear). c) Tuck Stabilizer Bar in the outer bowl of the ear. It may be trimmed to suit the size of your ear. MDHearingAid AIR in final position Stabilizer...
Step 5 Step 5: Turn the MDHearingAid AIR On The MDHearingAid AIR uses a Volume Dial with a built in on/off switch (like a radio). Volume • To turn the Hearing Aid ON, turn the Dial Volume Dial upward, past the click.
PLUS Tube Using High Volume If you require higher volume than Initial Assembly produces, see chart below for further modifications. ComfortTIP 13PLUS a) Attach Tube. b) Twist Earhook on Hearing Aid Body. ComfortTIP 13PLUS c) Insert , with Tube attached, into ear canal.
Selecting a Sound Processing Program The MDHearingAid AIR has four Sound Processing Programs to address the most common hearing loss environments. Try the different programs in each environment to find which Program works best for you. • Once turned ON, the MDHearingAid AIR starts on Program 1.
Page 17
Program Best For Description Indicator 1. Normal Home, watching TV, Increases sound in 1 Beep Quiet Mode time with family. ALL frequencies. 2. Low Social settings: group Low frequencies 2 Beeps Social Mode meetings, church, time (most background with friends. noises) up to 1000 Hz are not significantly...
Using the Telephone / Telecoil Program Telecoils or Audio Induction Loops, enable the direct magnetic coupling of your Hearing Aid to compatible telephones and other audio sources. Telecoils provide clear sound that is free of background noise and feedback. Telecoils enable comfortable use of the telephone without removing your Hearing Aid.
Page 19
Telephone Compatibility Most, but not all, landline phones are Telecoil compatible. Wireless and cellular phones rated T3 or T4 are Telecoil compatible (T4 is preferred). Check your telephone's instruction manual to find out its rating. Phones rated M3 or M4 are not Telecoil compatible but are hearing aid compatible. M3 and M4 phones will work with Programs 1-3.
Getting the Most from Your Hearing Aids Your satisfaction with hearing aids depends on the type and degree of your hearing loss and your expectations. No hearing aids, including those costing thousands of dollars, will restore the normal hearing of youth. However, you can maximize your return on your investment by understanding the 3 Keys to Hearing Aid Happiness: Fit: If the hearing aid...
Page 21
Key #1 — Patience New hearing aids can be a big adjustment. Your brain has to re-learn how to hear and listen. After many years of not hearing well, it takes time and practice to redevelop these skills. Medical studies show that your brain requires approximately 21 days to adjust to your new Hearing Aids.
Page 22
If you have hearing loss in both ears and only ordered one Hearing Aid, we strongly encourage you to use the enclosed Offer Code for a discount on a second MDHearingAid AIR . As always, you will receive a 45-Day Risk-Free trial with our money-back guarantee.
Page 23
Key #3 — Fit Hearing aids, no matter how expensive, don't provide full benefit unless they fit your ear correctly. Without a proper fit, you won't reap the full benefit of your investment. ComfortTIP • Our exclusive provide many of the benefits of custom ear molds without the added expense or wait time.
Battery Information Low Battery Warnings: When the battery voltage nears the end of its life, the MDHearingAid AIR will provide an Initial Warning of three sets of double beeps. The Final Warning will be six sets of double beeps that sound like a motor boat.
Battery Replacement Procedure: Click Battery Type: The MDHearingAid AIR uses size 13 zinc-air batteries (orange tab). 1. Turn the Hearing Aid OFF: rotate the Volume Dial downward past 0 until you feel a click. Screws 2. Remove old battery: open Battery Compartment with screws facing up.
Care and Cleaning • Use the brush on the Cleaning Tool to gently clean away wax and other debris. • Avoid physical shock to the Hearing Aid, such as dropping it on the floor. • Store your Hearing Aid in a cool dry place when not in use, with the Battery Compartment open.
Page 27
Earwax (cerumen) is the Single Greatest Cause of Hearing Aid Failure. To keep your Hearing Aid and Tubing free from earwax: 1.) Remove the Tubing from the Hearing Aid Body. 2.) Run Cleaning Tool's wire end back and forth through Tubing, starting with the triangular shaped Tubing Base.
Troubleshooting 1. Instrument makes a whistling sound. • Whistling (feedback) occurs when • If you still require more volume amplified sound returns to the to hear, try using a Closed ComfortTIP microphone and is re-amplified. Most hearing aids (even ones •...
Page 29
• Occasionally, whistling may • If you are still having difficulty occur when excess wax blocks with your Hearing Aids please the ear canal. In this case, the contact MDHearingAid Customer Service at customerservice@ whistling will disappear when mdhearingaid.com or call the condition is corrected.
Page 30
2. Instrument has a weak or no sound. • Make sure the Hearing Aid is ON. • Rotate the Volume Dial The Volume Dial should be set (on/off switch) back and forth, above the number one (1). in case dust or lint has collected in the controls.
Page 31
3. The sound is distorted or intermittent. • If the Hearing Aid were in a • Check the battery contacts humid environment or subject for corrosion. to sweat, moisture may clog • Rotate the Volume Dial (on/off the aid and distort sounds. switch) back and forth, in case dust Consider using a hearing aid or lint has collected in the controls.
Protection Plan and Replacement Parts MDHearing Product Protection Plan MDHearing™ Product Product • Offers you 100% protection from ALL types of accidental Protection Protection damage, including damage not covered by our standard Plan Plan 90-Day Warranty (water or pet damage, corrosion, etc.) •...
Warranty and Repair The MDHearingAid AIR is covered against defects in materials and workmanship for 90 days from the date you receive your order. If our examination determines that the unit failed to work due to parts, materials or workmanship, we will repair or replace it for free. This warranty does not cover...
Return Policy Your satisfaction is guaranteed. If you are not satisfied with your MDHearingAid , you have 45 days from the date of purchase to return it for a full refund. MDHearingAid requires a minimum trial period of 21 days. This minimum trial period is required because medical studies show that your brain requires about three weeks to adjust to new hearing aids.
Page 35
Days Amount Refunded from Invoice with RMA w/out RMA 1- 20 21-45 100% No Refund No Refund We are unable to honor return requests after 45 days from the date of purchase as shown on your invoice. Return Facility address: MDHearingAid , Inc.
90 days. • History of active drainage from the ear within the • Audiometric air-bone gap equal to previous 90 days. or greater than 15 decibels at 500 hertz (Hz), 1000 Hz, and 2000 Hz.
Page 37
Stop Using MDHearingAid AIR and Consult a Physician if: • Hearing in one or both • Your ear becomes occluded with ears worsens. excessive ear wax. • Hearing does not improve while • You develop an infection of your using the MDHearingAid AIR ear or ear canal.
Important Notice for Prospective Users Good health practice requires that a person with a hearing loss have a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologist or otorhinolaryngologists.
Page 39
If you have reservations about your ability to adapt to amplification, you should inquire about the availability of a trial/rental or purchase/option program. Many hearing aid dispensers now offer programs that permit you to wear a hearing aid for a period of time for a fee after which you may decide if you want to purchase the hearing aid.
Notice of Cancellation YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR OBLIGATION, WITHIN 45 DAYS FROM THE DATE OF PURCHASE. IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE AND...
Need help?
Do you have a question about the AIR and is the answer not in the manual?
Questions and answers