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MD HearingAid VOLT H Series User Manual

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User Manual
VOLT Hearing Aids • Series H

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Summary of Contents for MD HearingAid VOLT H Series

  • Page 1 User Manual VOLT Hearing Aids • Series H...
  • Page 2 Superior in quality of sound, ease of use, and best value. Thank you for restoring my confidence. — Loren B.
  • Page 3 Congratulations With the VOLT, you are back in control of the sounds around you, thanks to digital, rechargeable technology, paired with user-adjustable controls. Please read this User Manual in its entirety. Practice and patience are important as your brain relearns how to hear.
  • Page 4 We’re here to help. Our U.S.-based team of licensed audiologists and hearing specialists are the heart and soul of MDHearing. They’re here to guide and assist you with any questions you may have. Take advantage of our free one-on-one consultations. 800-918-3914 Monday–Friday (Visit MDHearingAid.com/contact for current hours of operation)

  • Page 5: Table Of Contents

    Table of Contents Package Contents ....5 Using the Telephone ...22 VOLT Diagram ....6 Troubleshooting.

  • Page 6: Package Contents

    Package Contents b) Charger a) Hearing Aid(s) Power Case Adapter Thin Tubing ComfortTIP ™ Cord c) Cleaning Tool Wire Magnet Brush *Contents will vary depending on quantity ordered.

  • Page 7: Volt Diagram

    VOLT Diagram Microphones Tubing Base Volume Dial (on/off control) Thin Tubing Program Button Snap End Stabilizer Bar VOLT Body ComfortTIP ™ Charging Port Hearing Aid Dimensions: 1.25” x 0.25” x 0.5” VOLT comes assembled for your convenience.

  • Page 8: Quick Start Guide

    Quick Start Guide If you have a pair, first identify the left and right hearing aid. Step 1: Charge the hearing aids. Step 2: Place the hearing aids on your ears. Step 3: Turn the hearing aids on and adjust the settings. Left aid in Right...
  • Page 9 Step 1: Charge a) Plug the charging case and USB cord into a standard outlet. LED2 will turn blue to indicate it’s plugged in and ready to charge. b) Place the hearing aid(s) in the charger. The left hearing aid should be placed in the left side of the charger, and the right hearing aid in the right side.
  • Page 10 Charging Case LEDs The charging case has three LED lights LED1 LED2 LED3 indicating the charging status of the hearing aids. LED1 LED2 LED3 Left aid Charger Right aid Plugged in — Solid blue — Charging Solid blue — Solid blue Fully charged Solid green —...

  • Page 11: Charging Information

    Charging Information/Battery Life It takes about 2 hours to fully charge the hearing aids. The charger must be plugged in to charge. On average, a full charge lasts 20 hours. Once the hearing aid is fully charged, a sensor stops the charging process. There is no risk of battery degeneration if left on the charger.

  • Page 12: Place On Ear

    ý Step 2: Place On Ear þ Prevent ComfortTIP from coming off in ™ ear—always verify the tip is pushed all the way on tubing before inserting. a) Hold thin tubing at the stabilizer bar junction. Insert ComfortTIP with gentle pressure into the ear canal.

  • Page 13: Volume

    Step 3: Volume Turn On/ Increase The VOLT uses a volume dial ranging from 0 (minimum) to 3 (maximum). The volume dial also functions as the on/off control. • ON/Increase: Rotate volume dial up. Turn Off/ • OFF/Decrease: Rotate volume dial down. Decrease Caution! To avoid a sudden increase in volume, please rotate the volume dial slowly.

  • Page 14: Program Selection

    Program Selection To change programs, press the program button. Beeps indicate a program change. Program 1 is the default setting. When the hearing aid is turned off, it will reset to Program 1. Experiment with the different programs at various volumes to find what combinations work best for you.
  • Page 15 Program Beeps Best For 1. Quiet 1 beep Watching TV and time with family at home. Time with friends, church, or small group 2. Social 2 beeps meetings. Large crowds, cafes, traffic, nature sounds, 3. Noisy 3 beeps or high octave music. Any loud environment where you need to 4.

  • Page 16: Care & Cleaning

    Care and Cleaning Daily Cleaning: Use the cleaning tool brush to remove dust, earwax, or other debris from the ComfortTIP , buttons, and microphones (found on top and front of the VOLT). ™ The hearing aid body can be cleaned with a tissue or soft cloth. Do not use water, alcohol, or other liquid agent to clean the hearing aid as it may damage it.
  • Page 17 Regular Cleaning: Use the cleaning tool wire to remove debris from tubing. a) Remove tubing (see page 20). b) Thread the wire through the tubing base and out of the tip. c) Wipe the end of wire clean and repeat as necessary. d) Reattach tubing to hearing aid body.
  • Page 18 Tips for Optimal Performance • Avoid physical shock, such as dropping it on the floor. • Store in a cool dry place, such as a hearing aid dehumidifier. • For maximum battery life, charge the hearing aid until the blue light turns green with each charge.

  • Page 19: Ordering Parts & Protection

    Ordering Parts and Protection For optimal performance, proper care and maintenance are imperative. In addition to regularly cleaning your tubing and tips, you should also replace them every 3 months. Over time, these items wear out and may become stiff, affecting both fit and sound quality.

  • Page 20: Replacing Tips & Tubing

    Replacing Parts Tips and tubing are left and right ear specific. Thin Tubing: blue label indicates left ear. red label indicates right ear. Left ComfortTIPs ™ Left Right Left ear tips curve to the left. Right Right ear tips curve to the right. If you require a different size, you’re not getting enough volume, or you’re experiencing whistling at higher volumes, please call 800-918-3914 for...
  • Page 21 Replacing Tubing a) Remove tubing: Rotate tubing base 90° counter-clockwise and slide off. You may experience resistance when removing the tubing for the first time. b) Attach tubing: Gently push new tubing on. c) Make sure tubing base is flush with sides of the hearing aid body when you are finished.
  • Page 22 Replacing Tips a) Remove tip: Hold tubing with one hand and pull ComfortTIP off with other hand. ™ b) Attach tip: Align new ComfortTIP so the vented end is lined up with the stabilizer bar. Push tip over the ridges on the end of tubing. c) IMPORTANT: The tubing end should be visible through the opening of the ComfortTIP.

  • Page 23: Using The Telephone

    Using the Telephone If whistling occurs, make slight adjustments to the volume or try various positions with the phone’s audio output and the hearing aid’s top microphone until you find what works best for you. Audio Output Microphone...

  • Page 24: Troubleshooting

    Troubleshooting Issue: Intermittent or Feedback/ Weak or distorted sound whistling no sound Turn VOLT on Adjust volume Charge VOLT Use dehumidifier Clean ear canal Clean tubing/tip Change tubing/tip...
  • Page 25 Sound is distorted or intermittent. • Trapped moisture may be distorting • Remove tubing from the hearing the sound. Consider using a hearing aid body (see page 20) and turn aid dehumidifier overnight. the volume up to maximum. If it whistles, your hearing aid is working •...
  • Page 26 Device makes a whistling sound. • Whistling (feedback) occurs when • If whistling occurs when raising the amplified sound returns to the volume, you might need more gain microphone and is re-amplified. and should try our closed ComfortTIP. Call us at 800-918-3914. •...
  • Page 27 Device has weak or no sound. • Trapped moisture may be distorting • Remove tubing from the hearing the sound. Consider using a hearing aid body (see page 20) and turn aid dehumidifier overnight. the volume up to maximum. If it whistles, your hearing aid is working •...

  • Page 28: Warranty & Replacements

    Warranty and Replacements VOLT is covered against defects in materials and The MDHearingAid ® workmanship for 90 days from the date you receive your order. If our examination determines that the unit failed to work due to parts, materials, or workmanship, we will repair or replace it for free.
  • Page 29 Mailing Guidelines Replacement Facility: • Send ONLY the hearing aid body • Use a small padded envelope • Write RMA number on the OUTSIDE of envelope RMA # MDHearingAid DON’T send: 650 W Lake St #120 • Carrying case Chicago, IL 60661 •...

  • Page 30: Return Policy

    Return Policy Your satisfaction is guaranteed. If you are not satisfied with your MDHearingAid VOLT, you have 45 days to return it for a full refund. ® We are unable to honor return requests after 45 days from the date of delivery as reported by shipment tracking.
  • Page 31 Days From Amount Refunded Delivery with RMA without RMA 1– 45 100% No refund No refund Return Facility: You must contact customer service for an RMA # RMA number before mailing to this address. MDHearingAid 650 W Lake St #120 Chicago, IL 60661...

  • Page 32: General Warnings

    General Warnings This product may help you hear • Feel the hearing aid is not providing better if you: enough amplification even at the highest volume setting. • Strain to follow conversations when others don’t, especially in noisy places. To prevent hearing damage: •...
  • Page 33 • Communication devices such as digital • Be aware that some sounds may sound cell phones can create interference (a different when you’re using the hearing buzzing sound) in hearing aids. If you aids. Keep this in mind when you need experience interference from a cell phone to be aware of your surroundings.
  • Page 34 Batteries hearing aids. Use of any other types may invalidate any approval or warranty, as • Do not attempt to open the product or well as damage or destroy the product replace the battery; that will terminate and could be dangerous. the warranty.

  • Page 35: Transport & Storage

    Transport and Storage Conditions During transport or storage for a long period of time, the temperature should not exceed the limit values of 14° to 158° Fahrenheit (-10° to 70° Celsius). During transport or storage for a long period of time, the relative humidity should not exceed the limit values of 10% to 60%.

  • Page 36: Warning To Dispensers

    Warning to Hearing Aid Dispensers A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably an ear specialist) before dispensing a hearing aid if the hearing aid dispenser determines through inquiry, actual observation, or review of any other available information concerning the prospective user, that the prospective user has any of the following conditions: •...
  • Page 37 Stop using the MDHearingAid ® VOLT and consult a physician if: • Hearing in one or both ears worsens. • Your ear becomes occluded with excessive ear wax. • Hearing does not improve. • You develop an infection of your ear •...

  • Page 38: Important Notice For Users

    Important Notice For Users Good health practice requires that a person with hearing loss has a medical evaluation by a licensed physician (preferably a physician who specializes in diseases of the ear) before purchasing a hearing aid. Licensed physicians who specialize in diseases of the ear are often referred to as otolaryngologists, otologists or otorhinolaryngologists.
  • Page 39 Federal law restricts the sale of hearing aids to those individuals who have obtained a medical evaluation from a licensed physician. Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician.

  • Page 40: Technical Specifications

    Technical Specifications MAX OSPL90 ........120 dBSPL HF Average OSPL90 .
  • Page 41 Your Serial Number Please retain your hearing aid serial numbers for your records. Your VOLT serial number can be found on the spine of the hearing aid. Serial Number(s): Serial No.

  • Page 43: Notice Of Cancellation

    Notice of Cancellation YOU MAY CANCEL THIS TRANSACTION, WITHOUT ANY PENALTY OR OBLIGATION, WITHIN 45 DAYS FROM THE DATE OF DELIVERY AS REPORTED BY SHIPMENT TRACKING. IF YOU CANCEL, ANY PROPERTY TRADED IN, ANY PAYMENTS MADE BY YOU UNDER THE CONTRACT OR SALE LESS ANY NONREFUNDABLE RESTOCKING FEE, AND ANY NEGOTIABLE INSTRUMENT EXECUTED BY YOU WILL BE RETURNED WITHIN 10 BUSINESS DAYS FOLLOWING RECEIPT BY THE SELLER OF YOUR CANCELLATION NOTICE AND ALL MERCHANDISE PERTAINING TO THIS...
  • Page 44 MDHearingAid.com 800-918-3914 v04.22...

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