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E170701X.01_ENG
16/04/18
TANDEM
INSTALLATION,
USE AND MAINTENANCE
INSTRUCTIONS
PRESERVE FOR FUTURE
CONSULTATION
IMESA S.p.A.
via degli Olmi 22
31040 Cessalto (TV)
ITALY
1

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Summary of Contents for Imesa TANDEM

  • Page 1 E170701X.01_ENG 16/04/18 TANDEM INSTALLATION, USE AND MAINTENANCE INSTRUCTIONS PRESERVE FOR FUTURE CONSULTATION IMESA S.p.A. via degli Olmi 22 31040 Cessalto (TV) ITALY...
  • Page 2: Table Of Contents

    E170701X.01_ENG 16/04/18 INDEX INDEX ................................2 1. INTRODUCTION ............................4 2. SAFETY RULES ............................5 3. MANUFACTURER LIABILITY ......................... 6 4. UNPACKING .............................. 6 5. MACHINE IDENTIFICATION ........................7 6. INSTALLATION AND POSITIONING ....................8 7. INSTALLATION: GAS HEATED MACHINES SPECIFICATIONS ............ 9 8.
  • Page 3 E170701X.01_ENG 16/04/18 33. PROGRAM PAUSE ..........................22 34. RAPID ADVANCE ..........................22 35. PROGRAM END ............................ 23 36. END OF THE WORKING DAY: WASHING MACHINE ..............23 37. PROGRAMMING ........................... 23 38. PROGRAM MODIFICATION ....................... 23 39. EASY PROG FUNCTION ........................26 40.
  • Page 4: Introduction

    E170701X.01_ENG 16/04/18 69. DISPLAYED WARNING ........................45 70. DRYER MAINTENANCE ........................46 71. DRYING PROBLEMS ........................... 47 72. SAFETY DEVICE CONTROL ......................48 73. SCRAPPING ............................48 74. WARRANTY CONDITION ........................49 75. GAS PRESSURE ........................... 49 TRANSLATION OF ORIGINAL INSTRUCTIONS In the event of any disputes, the reference text will be the Italian version.
  • Page 5: Safety Rules

    E170701X.01_ENG 16/04/18 2. SAFETY RULES Working with opened sides is forbidden! ATTENTION! Chocking, injury and permanent invalidate risks! Not respecting the following instruction, may cause damages to people, things and animals. In order to avoid burns or accidents it is forbidden to remove, even temporarily, the Installations maintenance...
  • Page 6: Manufacturer Liability

    E170701X.01_ENG 16/04/18 when the machine is working. or with missing or reduced experience and Dryer must always be used by trained knowledge. personnel and with at least two operators in the room! READ CAREFULLY THE INSTRUCTION FOR OPERATING IN CASE OF BLACK OUT, AND 3.
  • Page 7: Machine Identification

    E170701X.01_ENG 16/04/18 pallet and positioned as described in the relative paragraph. ATTENTION! Move the machine only when it is fixed on its pallet: only trained and competent personnel must do the machine handling. During the transport, the high spin washing machines basement and cradle are blocked with locks in order to avoid shock absorber stress.
  • Page 8: Installation And Positioning

    E170701X.01_ENG 16/04/18 machine load can be considered very static. To calculate the dryer static load, the weight of the wet linen to be loaded must be added to the dryer net weight. Be sure the floor is clean and high temperature resistant.
  • Page 9: Installation: Gas Heated Machines Specifications

    E170701X.01_ENG 16/04/18 the rules in force. In this way, a regular gas combustion and the complete gas exhaust are ATTENTION! guaranteed. Air inlet dimensions must comply with the Check cleaning drum. technical sheet requirements and with the subject Processing residues may be found in the rules in force.
  • Page 10: Electric Connection

    E170701X.01_ENG 16/04/18 9. ELECTRIC CONNECTION Electric connections must be carried out by qualified technicians and must comply with ATTENTION! local and National rules in force. Check if the supply data corresponds to the data written on Check the fan rotation direction: it must rotate in the machine plate.
  • Page 11: Emergency Stop In Self Service Configuration

    E170701X.01_ENG 16/04/18 risk. ATTENTION! Before turning on the power supply of a machine that suffered a therma rus, wait for the evaporation of condensed humidity to avoid damages to electronics. The gas system must be realized in compliance with the rules in force. Respect dimension of the 10.
  • Page 12: Gas Connection: Thermal Power

    E170701X.01_ENG 16/04/18 The dryer must not be used if the gas pressure is out of the limit shown in the reference table. ATTENTION! It is forbidden to use free flame for tightness test! 15. GAS CONNECTION: FINAL TEST Once the connection works are completed, the equipment and the installation must be tested.
  • Page 13: Steam Connection

    E170701X.01_ENG 16/04/18 The dryer is equipped with a suction fan that produces its typical noise while working. To reduce the noise level, a muffler can be installed on the drain (it can be found in a specialized shop). The manifold for multiple machines can’t be done for gas machines.
  • Page 14: Compressed Air Connection

    E170701X.01_ENG 16/04/18 Elements are identified in the system as below: On – Off Valve; 18. COMPRESSED AIR CONNECTION Filter; Connection to a compressed air system is Pressure reducing valve (if necessary); necessary for some dryer models: check the Safety valve equipment data sheet.
  • Page 15: Hydraulic Connection: Drain

    E170701X.01_ENG 16/04/18 consideration all the kind of valve mounted on the different machine size). The point no. 1 identifies the door of the washing machine.. The point no. 2 identifies the door of the dryer. 20. HYDRAULIC CONNECTION: DRAIN The point no. 3 identifies emergency mushroom (if present).
  • Page 16: Remote Assistance Service Activation

    E170701X.01_ENG 16/04/18 The display shows: 24. REMOTE ASSISTANCE SERVICE ACTIVATION In case of models equipped with the remote assistance system, the connection to the service server must be activated. In order to do it, check the instructions sent with the machine. Touch the icon “PARAMETERS”, the display shows: Digit the code “111111”...
  • Page 17: How To Prepare The Linen: Washing Machine

    E170701X.01_ENG 16/04/18 Before to load the linen, be sure that the drum is completely empty. When the machine is loaded, 25. HOW TO PREPARE THE LINEN: WASHING close the door. MACHINE Machine must be loaded on the base of the serial number plate: it must not be loaded with a weight higher than the one written in the technical data ATTENTION!
  • Page 18 E170701X.01_ENG 16/04/18 Machine with impulse closing Open the below panel (the one shown in the picture). To unlock the door, pull the lanyard with the small ring.
  • Page 19 E170701X.01_ENG 16/04/18 Machines with motorized door lock Remove the small plug (1) and insert the unlocking lever (2) in the door lock as show in the picture (on the above edge). The lever must be correctly positioned! Turn the lever upward until the mechanism clicks. When the motorize door locking is manually opened, the mechanism alignment procedure must be done as soon as the electricity is came back.
  • Page 20: How To Switch On The Machine

    E170701X.01_ENG 16/04/18 ATTENTION! Before to supply again energy to the machine, all the protection must be placed again in the original position. 28. HOW TO SWITCH ON THE MACHINE Switch on the main switch, which supply the machine. In case of steam heated machines: open the steam gate valve to allow the steam to enter.
  • Page 21: Prefered Programs

    E170701X.01_ENG 16/04/18 The display shows: The list of the last executed programs The list of the stared programs. The program selection can be made as explained in the previous paragraph. To set the stared program, please look at the on-line manual. 31.
  • Page 22: Running The Program

    E170701X.01_ENG 16/04/18 33. PROGRAM PAUSE At the end of the countdown, the cycle will start automatically. While the program is running, it is possible to put in stand by for a controlled pause. To interrupt the program for a certain time, touch the icon 32.
  • Page 23: Program End

    E170701X.01_ENG 16/04/18 36. END OF THE WORKING DAY: WASHING Start again the cycle “►” MACHINE Slow advance per step “►►” At the end of the working day, the machine must Rapid advance per cycle “►►I” be brought at the end of the cycle and switch off: the drum must be cleaned and no linen must be left inside.
  • Page 24 E170701X.01_ENG 16/04/18 To change the characteristics of the step nr 5 (loading), touch the line corresponding to the step. The line background become blue and it is open a menu with all the action that can be executed from the highlighted step. Possible actions are: STEP BEFORE: it allows to insert a step NOTE: the USB communication icons appears...
  • Page 25 E170701X.01_ENG 16/04/18 In the example the CHANGE STEP option is selected. To exit from the modification menu, touch “BACK”. To proceed touch the icon “OK”. In the previous example the step n. 5 (LOADING) was selected. The steps parameters can be visualized touching available labels (MOTOR,...
  • Page 26: Easy Prog Function

    E170701X.01_ENG 16/04/18 39. EASY PROG FUNCTION All the above described functions are available also in case of: It is a simplified procedure for the construction of Insert a STEP BEFORE a new program. Insert a STEP AFTER To enter in this function select “MENU” among the home selections.
  • Page 27 E170701X.01_ENG 16/04/18 To confirm the chosen option touch “OK”. The forth question ask for the final spin speed. Use the icons “▼” and “▲” respectively to decrease and increase the program final spin speed. Select the wished icon and touch “OK”. In the above example the Prewash was chosen.
  • Page 28 E170701X.01_ENG 16/04/18 Please answer with full or half load (in the example full load). Setting the kind of load, automatically the water and detergent level are set accordingly. Touch OK to confirm.
  • Page 29: Self Diagnostics

    E170701X.01_ENG 16/04/18 The display shows: the relative paragraph). In this case the program will start at the fixed time, but it will not be saved. To save the program touch the icon “SAVE” and follow the saving procedure. For updates on the function and for more information, please see the online documentation.
  • Page 30 E170701X.01_ENG 16/04/18 DESCRIPTION WHAT IS HAPPEN, WHAT TO DO The display shows: “ALARM !!! 03 Temperature probe” (following the kind of temperature probe, the displayed temperature passed from 237°C to 0°C). TEMPERATURE The machine do not stop, but all the heating step are skipped. PROBE When the screen is touched, the alarm is reset.
  • Page 31 E170701X.01_ENG 16/04/18 DESCRIPTION WHAT IS HAPPEN, WHAT TO DO During the same spin, more unbalance occurs: the spin cycle is left and the program pass to the next cycle. TRIPLE UNBALANCE If the problem occurs often, be sure that the drum is correctly load (nominal capacity, homogeneity of the load).
  • Page 32 E170701X.01_ENG 16/04/18 DESCRIPTION WHAT IS HAPPEN, WHAT TO DO The display shows “Maintenance request”. MAINTENANCE It is achieved the number of cycles necessary for the maintenance request. Please contact the Authorized Service Center. The display shows “WDT Zero Motor”. ZERO MOTOR WDT The maximum time for the door opening is expired, please contact the Authorized Service Center.
  • Page 33: Factory Programs: Washing Machine

    E170701X.01_ENG 16/04/18 DESCRIPTION WHAT IS HAPPEN, WHAT TO DO The display shows “TANK 1… 8 FINISHED”. … TANK 1 …8 FINISHED One of the detergent tank (from 1 to 8) is finished. Replace or fill the relative tank. The display shows “POWER FAILURE”. While a program was running, the electrical supply was interrupted.
  • Page 34: Other Function

    E170701X.01_ENG 16/04/18 MICROFIBER 40rpm 3’, 40°C, 24”/6”/24”, LAVAGGIO RAPIDO 1 (5’, max rpm) 40°C QUICK WASH 40rpm 3’, 60°C, 24”/6”/24”, LAVAGGIO RAPIDO 1; (5’, max rpm) 60°C QUICK WASH 40rpm 3’, 40°C, SINTETICO 40°C 2+1 (2’, max rpm) 15”/15”/15”, 40rpm SYNTHETIC 3’, 90°C, 24”/6”/24”, DISINFEZIONE 90°C...
  • Page 35: Washing Defects

    E170701X.01_ENG 16/04/18 The authorized service center must be contacted PROBLEM Possible SOLUTION Clean the machine inside; Check spin speed and the Check the wiring contacts efficiency; temperature of the used Check the tightness and the integrity of the cycle. rubber parts; Grease the mechanical parts, the one which ask for this treatment.
  • Page 36: Start A Program: Dryer

    E170701X.01_ENG 16/04/18 before. with a weight exceeding the nominal load written on the serial number plate. Be sure that softener and similar products are Before deciding the most adequate program, used in compliance with their instructions. separate the linen into groups, which should be homogeneous for kind of fabrics or fibres, in order Check the padded garments: do not dry to reach a uniform drying inside the drum.
  • Page 37 E170701X.01_ENG 16/04/18 inside are not damaged. The panel shows the cooling temperature and the duration of the ATTENTION! cooling cycle. The machine will complete the cycle as soon as the first of this set point is reached. Before closing the door, be sure that pieces from linen do not stay closed between the door and the dryer front panel.
  • Page 38: Program Start Delayed

    E170701X.01_ENG 16/04/18 49. PROGRAM PAUSE ATTENTION! While the program is running, it can be temporary or definitely interrupted. In case of damages or working anomalies, Pressing the key START / PAUSE and the switch off the dryer and call the authorized program is temporary interrupted.
  • Page 39: Program Steps Of Drying

    E170701X.01_ENG 16/04/18 rapid advance that allow stopping the heating step passing directly to the cooling step. Ask for this function to manufacturer after Sales Service. 51. PROGRAM STEPS OF DRYING Two steps compose the drying program: heating and end cooling. Each these steps...
  • Page 40: Saved Programs

    E170701X.01_ENG 16/04/18 Yellow stains on the linen means that the detergent is not well rinsed or the linen dried to a 55. SAVED PROGRAMS temperature higher than the one allowed! The machine is already set with 30 configured programs. In the next page, a table is showing ATTENTION! each program parameter.
  • Page 41: Coin Op Dryer: How It Works

    E170701X.01_ENG 16/04/18 DRYING COOLING PROG. TYPE °C Min. °C Min. TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME TIME Coin Op dryers HIGH TIME MEDIUM TIME TIME 56. COIN OP DRYER: HOW IT WORKS START to run the cycle.
  • Page 42: How To Acces To The Program Area

    E170701X.01_ENG 16/04/18 CHANGE PASSWORD USB PROGRAM LOADING ATTENTION! REGISTRATION ENERGY MENU In case of changing while the cycle is running, if PROGRAMS the programs values are different, credit time will proportionally modify. For the machines equipped with payment system, If the door is opened during cycle, press the the list has also: PAUSE or STOP key and the dryer will be in stand-by.
  • Page 43: Program: Language Selection

    E170701X.01_ENG 16/04/18 (Only programs “TIME”) DRUM LEFT ROTATION TIME A number of heating steps (or cooling steps) can (Machines and programs WITH REVERSING be set: DRUM) 1 ÷ 10 It is the drum counterclockwise turning time: 0” ÷ 5’ STEP 1 (Only programs “TIME”) DRUM SPEED For each step that compose the cycle, it is...
  • Page 44: Program: Initial Cooling

    E170701X.01_ENG 16/04/18 The parameters that can be modified are the COIN: it identifies the currency that is displayed. following: TOKEN 1: it identifies the value (expressed NO WRINKLE: can be: in parameter COIN) of each impulse given YES: no-wrinkle cycle will start to the electronic board input (terminal after the end of the cooling cycle, identified by TOKEN 1).
  • Page 45 E170701X.01_ENG 16/04/18 installed: Stop immediately the program; THERMIC MOTOR DRUM Open immediately all doors and windows; It is displayed if the motor drum is overheating. Close immediately the valve and the gas gate Switch off the machine and ask for intervention of valve on the front of the machine;...
  • Page 46 E170701X.01_ENG 16/04/18 Pressing one key, the machine starts again without any other signal. Anyway, it is necessary to call the authorized service center for the ordinary maintenance. 70. DRYER MAINTENANCE ATTENTION! Risk of injures or damaging the equipment. Qualified personnel must operate each ordinary and extraordinary maintenance intervention.
  • Page 47 E170701X.01_ENG 16/04/18 Verify the cleanliness of inlet filter of heating If the problem should repeat, switch off the dryer and call the authorized service center. exchanger (if present). ATTENTION! In case of tilting dryers, before starting any EACH YEAR maintenance service, ensure that the air An authorized service center must be contacted system is completely discharged and no pneumatic movement can be activated, even...
  • Page 48 E170701X.01_ENG 16/04/18 PROBLEM SOLUTION ACTION SEQUENCE REACTION … the dryer must stop Check selected Starting a drying cycle and stay in pause. and open the door… temperature; it could be too low. At the end of the Check suction … the dryer must stop cycle, linen is still Starting a drying cycle system, it could be blocked...
  • Page 49 E170701X.01_ENG 16/04/18 user who wants to dismantle that appliance must contact the producer and follow the system it decides to take when the appliance reaches the end of its life. A correct waste separation avoid dangerous impact on the environment and make easier the material recycling.
  • Page 50 E170701X.01_ENG 16/04/18 COUNTRIES TABLE - CATHEGORIES – NOMINAL PRESSURE – MIN AND MAX PRESSURE Paesi: AL, AT, BE, BG, CH, CY, CZ, DE, DK, EE, ES, FI, FR, GB, GR, HR, HU, IE, IS, IT, LT, LU, LV, MK, MT, NO, NL, PL, PT, RO, SE, SI, SK, TR Cathegory Group Pmin...
  • Page 51 E170701X.01_ENG 16/04/18 Nozzle Diagprham Diagprham Burner Power diameter primary air secondary air 8 Kg COUNTRIES pressure 1/100 [mbar] AL, BA, BG, HR, MK, UA DK, FI, SE, BG, EE, LV, LT, CZ, SI, TR , HR, RO LU, PL 12,5 11x57 8,29 ES, GB, GR, IE, IT, PT, SK...
  • Page 52 E170701X.01_ENG 16/04/18 LU, FR, BE REGOLATORE G30/31 11x25 8,13 ESCLUSO ES, GB, GR, IE, IT, PT, SK Nozzle Diagprham Diagprham Burner Power diameter primary air secondary air 11 Kg COUNTRIES pressure 1/100 [mbar]...
  • Page 53 E170701X.01_ENG 16/04/18 AL, BA, BG, HR, MK, UA DK, FI, SE, BG, EE, LV, LT, CZ, SI, TR , HR, RO LU, PL 11,5 11x18 20x350 11,42 ES, GB, GR, IE, IT, PT, SK FR, BE AT, CH FR, BE 19,5 11x18 20x350...
  • Page 54 E170701X.01_ENG 16/04/18 Nozzle Diagprham Diagprham Burner Power diameter primary air secondary air 14 Kg COUNTRIES pressure 1/100 [mbar] AL, BA, BG, HR, MK, UA DK, FI, SE, BG, EE, LV, LT, CZ, SI, TR , HR, RO LU, PL 10,5 11x57 14,10 ES, GB, GR, IE, IT, PT, SK...
  • Page 55 E170701X.01_ENG 16/04/18 Nozzle Diagprham Diagprham Burner Power diameter primary air secondary air 18 Kg COUNTRIES pressure 1/100 [mbar] AL, BA, BG, HR, MK, UA DK, FI, SE, BG, EE, LV, LT, CZ, SI, TR , HR, RO LU, PL 10,0 11x57 18,17 ES, GB, GR, IE, IT, PT, SK...
  • Page 56 E170701X.01_ENG 16/04/18...

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