Solve Problems; Help And Personal Needs - Samsung A920 User Manual

Solve problems

Help and personal needs

To save the time and expense of an unnecessary
service call, perform the simple checks in this section
before contacting a service professional.
"No service," "Network failure," or "Not done"
displays
• The network connection has been lost. You may be
in a weak signal area. Move and try again.
• You are trying to access an option for which you
have no subscription with your service provider.
Contact the service provider for further details.
You have entered a number but it was not
dialed
• Be sure that you have pressed
• Be sure that you have accessed the right cellular
network.
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Your correspondent cannot reach you
•
•
Your correspondent cannot hear you speaking
•
•
The phone starts beeping and "Battery low"
flashes on the display
•
.
The audio quality of the call is poor
•
Be sure that your phone is switched on.
( pressed for more than one second.)
Be sure that you are accessing the correct cellular
network.
Be sure that you have switched on the
microphone.
Be sure that you are holding the phone close
enough to your mouth. The microphone is located
at the bottom of the phone.
Your battery is insufficiently charged. Recharge the
battery.
Check the signal strength indicator on the display
( ). The number of bars indicates the signal
strength from strong ( ) to weak ( ).