Troubleshooting; In The Box - Roland Lucina AX-09 Owner's Manual

Troubleshooting

Problem
Power.won't.turn.on
Three.dots.are.blinking.in.the.
display
Three.dots.are.lit.in.the.display
No.sound
No.sound.from.an.external.MIDI.
device
The.volume.level.of.the.instrument.
connected.to.EXT.IN.jack.is.too.low
Something.is.wrong.with.the.pitch
Can't.play.back.audio.files.from.
USB.memory
USB.memory.is.not.recognized/.
Files.are.not.shown
Can't.back.up.to.USB.memory
22
Items.to.check
Are the included AC adaptor and power cord correctly
connected to an AC outlet and to the Lucina AX-09?
Could the batteries have run low?
Are the batteries inserted in the correct orientation?
Battery power has run low .
The batteries have run down completely .
Is the connected amp or speaker turned on?
Could the volume of the connected equipment be
lowered?
Could the [VOLUME] knob be set to the minimum
level?
Are the connections correct?
Do you hear sound when you connect headphones?
Could the volume have been lowered by pedal
operations, D Beam controller operations, or by MIDI
messages (volume messages or expression messages)
received from an external MIDI device?
Could you have selected a FAVORITE memory location
whose volume level is set to "0"?
Could you be using a connection cable that has a
built-in resistor?
Does the Lucina AX-09's MIDI transmit channel match
the connected device's MIDI receive channel?
Could you be using a connection cable that contains
a resistor?
For some tones, pitches in a certain range may sound different than the pitch of other tones .
It may be that the pitch was changed when you touched the touch controller, or when pitch bend messages were received from an
external MIDI device .
Could the Lucina AX-09's tuning be set inappropriately?
Audio files of a sample rate other than 44 .1 kHz cannot
be played by the Lucina AX-09 .
It may be that the audio file is of a file type that cannot
be played by the Lucina AX-09 .
It may be that the audio file is damaged .
Check the format of the USB memory . The Lucina
AX-09 can use USB memory that is formatted as
FAT . (Normally, USB memory you purchase will
be formatted as FAT, and can be used without
reformatting .) USB memory that was formatted by
a computer with a file system other than FAT (for
example, as NTFS) will not be recognized by the Lucina
AX-09 .
Could the USB memory be write protected?
Is there sufficient free space on the USB memory?
Check the format of the USB memory . The Lucina AX-09
can use USB memory that is formatted as FAT .
Action
Do not use any AC adaptor or power cord other than those supplied with
the Lucina AX-09 . Doing so may cause malfunctions (p . 7) .
Check the remaining battery power (p . 6) .
Open the battery compartment, and verify that the batteries are oriented
correctly (p . 6) .
Replace the batteries as soon as possible (p . 6) .
Install fresh batteries (p . 6) .
Turn on the power of the connected amp or speaker .
Adjust the volume of the connected equipment .
Adjust the [VOLUME] knob .
Make the correct connections (p . 8) .
If you hear sound in the headphones, it may be that the connection
cable is broken, or that your amp or mixer has malfunctioned . Check your
connection cable and equipment once again .
Press the pedal, move your hand above the D Beam controller, or check
the controller settings .
Increase the volume level (p . 16) .
Use a connection cable that does not have a built-in resistor (such as one
from the Roland PCS series) .
Set the Lucina AX-09's transmit channel to match the connected device's
receive channel (p . 20) .
Use a connection cable that does not contain a resistor .
Check the master tune setting and the key scale tune setting (p . 17) .
Please use audio files whose sample rate is 44 .1 kHz .
Use an audio file of a type listed in "Audio files that can be played" (p . 15) .
Check the audio file .
Use your computer to format the USB memory as FAT . (The Lucina AX-09
is not able to format USB memory .)
In Computer (or My Computer), right-click the USB drive, choose "Format, "
and choose "FAT" as the file system to format the drive as FAT . For more
about how to format USB memory, refer to your computer's owner's
manual .
Turn off the write-protect setting .
Use USB memory that has sufficient free space .
(Refer to the item "USB memory is not recognized/ Files are not shown . " )