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Unwrap your TENWAYS e-bike (1) Take out the bike, the seatpost, and the tool box. (2) Remove (and recycle) all wrapping material. (3) Save the bike box and tool box for future use. Bike box Tool box...
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Take out the front wheel Take out the front wheel. Remove (and recycle) the plastic covers f rom both sides of the wheel hub. Removable Plastic Covers...
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Rotate the stem to the front (1) Hold the head tube in one hand. Head Tube Use the other hand to rotate the stem to the f ront-facing direction.
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Take off the front attachment of the stem (1) Use a 4mm hex key to unscrew the 4 handlebar clamp bolts by turning counterclockwise. Be careful not to lose the bolt washers. Hex Key Hex Key Hex Key...
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Install the handlebar Place the handlebar at an appropriate position, make sure the "cross symbol" is located at the center. (2) Use a 4mm hex key to install the 4 bolts by turning clockwise. The sequence is shown in the picture above. Please do not fully tighten them yet.
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Install the front light Rotate the front light to the upright position. Use the Phillips screwdriver to secure the f ront part of the light's installation bolt.
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Use a 10mm wrench to tighten the rear nut by turning clockwise. Use a 3mm hex key to tighten the bolt at the middle of the light. 10mm 15mm Wrench Wrench Hex Key Hex Key Hex Key...
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Take out the front wheel's quick release (1) Open the front wheel’s quick release. (2) Loosen the adjusting nut, and remove the plastic cover. You will no longer need this...
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Remove the plastic insert from the brake caliper (1) Please keep the plastic insert for future use. It can help to protect the brake caliper when the front wheel is detached.
Install the front wheel This step is extremely important, so please read carefully. (1) Move the quick release lever to an open position, and firmly install the front wheel.
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This step is extremely important, so please read carefully. (2) Open and close the quick release lever with one hand, while gradually tightening the adjusting nut clockwise with the other hand. Continue tightening the nut until you feel resistance f rom the lever when it reaches a parallel position with the hub.
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Check The Di sc Loosen the bolts of the brake caliper with a 5mm hex key, so it can be moved slightly. Hex Key Hex Key Hex Key...
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Di sc Alignment Squeeze the front brake lever 5 times Hold down the front brake lever, then tighten the bolts on the brake caliper with a 5mm hex key.
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Spin the front wheel to check if there is friction noise. If there is friction noise, please loosen the bolts on the brake caliper. Hex Key Hex Key Hex Key Manually move the brake caliper, so that the brake disc is centered.
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Then tighten back the bolts securely, while holding down the front brake lever.
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Install the pedals The pedals are marked with "R" (Right) and "L" (Left). This refers to the two sides of the e-bike. The R pedal goes to the side of the carbon belt, and the L pedal goes to the other side. Left Right Manually install the left pedal by turning counterclockwise.
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Install the saddle and the rear light Loosen the adjusting nut and open the quick release of the seat tube. Insert the seatpost into the seat tube, and close the quick release securely. Using the strap, attach the portable rear light securely to the seatpost.
Adjust the handlebar Holding the f ront wheel tightly between your legs, adjust the handlebar's alignment with your hands. Position the handlebar perpendicular to the front wheel. Use a 4mm hex key to tighten the 2 bolts on the stem securely by turning clockwise.
Display Panel ON / OFF M Button Speed Up Long press to turn on the front light. Speed Down Press and hold to enter walking assist mode. The motor will provide assistance up to 6 km/h.
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Display Panel - set the password The default password is '0000' After turning on the panel, wait for about 20 seconds. Long press the M button to see the menu. Use the up and down buttons to select "password", and press the M button.
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How to connect to the TENWAYS App Turn on your smartphone’s Bluetooth. Open your TENWAYS App. Register Your E-Bike Register Tap “Register”...
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QR code Scan the QR code on the downtube. CGO600 Fill in your e-bike's color and size, and give it a special color name.
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Turn on your e-bike’s display. Enter the password. The App will automatically connect in about 10 seconds.
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≤ 5m. When braking with the rear brake only, the braking distance should be ≤ 10m. If you f ind the braking power insuff icient, please contact the TENWAYS customer support team as soon as possible. Check the tire pressure...
Before your first ride, please charge the battery to full. Your e-bike will not arrive fully charged for safety reasons. Install the TENWAYS App The TENWAYS App can be downloaded f rom the App Store and Google Play. Once connected, you can record every ride with the TENWAYS App.
Safe Ride General guidance Always wear a protective helmet that is in compliance with local laws and regulations. Always keep your two feet on the pedals. Use appropriate speed, and do not suddenly increase or decrease your speed. Keep a decent distance from other bikes and cars. Stay focused when riding the bike.
Battery care Proper storage and handling of the battery can greatly extend its useful life. Make sure to only use the charger provided by TENWAYS. We recommend you charge the battery in a dry environment at a temperature between 20°C-25°C.
Maintenance Long-term storage The recommended storage environment is of 0°C-25°C temperature, and 45%- 85% humidity. Pump up the tires to 50%-60% of the recommended tire pressure. Avoid direct exposure to rain and sunlight. Perform regular cleaning and take decent care of the battery. Before reusing the bike, make sure to check the battery state of charge, tire pressure, the tightness of the bolts, and the condition of the brakes.
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Prrofessional maintenance schedule It is important to perform a professional check on the e-bike regularly, with the help of reputable local bike shops. We recommend you to check 2-3 times every 3 months, or for every 1000km of ride. The following items should be checked: The brake performance.
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All original components are covered by warranty for a period of two years from the date of delivery. Claims under this warranty must be made directly to TENWAYS and proof of purchase is required. The warranty applies to original owners and is transferable to further owners.
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Warnings Do not tamper with any components of the e-bike. The design of the TENWAYS e-bike is based on relevant safety regulations and has been tested many times. The users are responsible for any damage resulting from tampering with any components.
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