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NL Troubleshooting
Malfunction
Door cannot be
opened.
Washing water is not
pumped out.
42
Cause and Troubleshooting
Temperature is too high.
Wait for the temperature to drop.
▶
→ "program cancel", Page 33
▶
Water level is too high.
Select a suitable program for draining.
▶
→ "Programs", Page 26
Power cut.
Open the door with the emergency release.
▶
→ "Emergency release", page 48
Drain pipe or water drain hose is clogged.
Clean the drain pipe and the water drain hose.
▶
Drain pipe or water drain hose is kinked or
pinched.
Make sure that the drain pipe and the water
▶
drain hose are not kinked or pinched.
Drain pump is clogged.
→
"Cleaning the drain pump", page 36
▶
Water drain hose is connected too high.
Install the water drain hose at a maximum height of 1
▶
meter.
Pump cover not assembled correctly.
Assemble the pump cover correctly.
▶
Detergent dosage is too high.
▶ Immediate measure: mix a tablespoon of fabric softener
with 0.5 l of water and pour this mixture into the left
compartment (not for outdoor, sportswear and down
textiles).
Reduce the amount of detergent for the next wash
▶
with an equal load.
Unauthorized extension mounted on the water drain
hose.
Remove unauthorized extensions from the water
▶
drain hose. Connect device
Pump cover is not fully screwed in.
Make sure that the pump cover is screwed into the
▶
device as far as it will go. The pump cover handle
must be vertical.
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