Sony SRS-XG300 Manual

Wireless speaker

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Help Guide

Wireless Speaker

SRS-XG300

The following explains how to use this speaker. Select a topic from the navigation pane.

Design and specifications are subject to change without notice.

Use the latest versions of the software pre-installed on the speaker and "Sony | Music Center."

Getting Started

Parts and controls

Using the retractable handle

Power source/charging

Charging the speaker

Turning the power on

Turning the power off

Using the BLUETOOTH standby (auto power on) function

Charging a USB device such as a smartphone or iPhone

Auto Standby (power saving) function

Lighting function

Table of Contents

Summary of Contents for Sony SRS-XG300

Page 1 The following explains how to use this speaker. Select a topic from the navigation pane. Design and specifications are subject to change without notice. Use the latest versions of the software pre-installed on the speaker and “Sony | Music Center.” Getting Started...
Page 2: Making Connections
Making a video call on a computer Receiving a call Making a call Using “Sony | Music Center” What you can do with “Sony | Music Center” Installing “Sony | Music Center” Using “Fiestable” What you can do with “Fiestable”...
Page 3 Installing “Fiestable” Using the voice assist function Using the voice assist function (Google™ app) Using the voice assist function (Siri) Information About the indicators Updating the pre-installed software Notes on use Precautions Notes on charging Notes on waterproof and dustproof features How to care for the speaker About the BLUETOOTH wireless technology Licenses...
Page 4 Unable to connect the speaker concurrently with 2 devices (multipoint connection) Reset Restarting the speaker Initializing the speaker 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 5: Parts And Controls
Help Guide Wireless Speaker SRS-XG300 Parts and controls (power) button with indicator CHARGE indicator (BLUETOOTH) button with indicator MEGA BASS button with indicator/ STAMINA button with indicator Retractable handle (play)/ (call) button -/+ (volume) buttons...
Page 6 DC IN 5 V port (USB Type-C BATTERY button/ BATTERY CARE button LIGHT button This port is not compatible with music playback. Plugging an audio cable disables audio output from the BLUETOOTH device. Related Topic About the indicators 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 7 Help Guide Wireless Speaker SRS-XG300 Using the retractable handle You can safely carry around the speaker by holding retractable handle equipped with the speaker. Raise the handle by holding its middle section. Put your finger into the center dent under the handle, and then hold and raise the handle.
Page 8 When using the speaker, do not hang the handle on a hook or equivalent to avoid the risk of deformation or damage. When retracting the handle, be sure to prevent any of your fingers from being caught under the handle. When the handle is sprinkled with sand, rinse the sand thoroughly off with water. 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 9: Charging The Speaker
2 seconds brings the speaker out of Battery Care mode and you hear voice guidance (Battery Care mode, OFF) from the speaker. You can place/bring the speaker into/out of Battery Care mode with “Sony | Music Center” as well. Connect the speaker to an AC outlet to charge it.
Page 10 1% - 20%: “Low Battery, Please Recharge Speaker” Hint By using “Sony | Music Center,” you can activate/deactivate the voice guidance associated with the remaining battery power that you hear when you turn on the speaker. Built-in battery life (while the speaker is not in Battery Care mode and a BLUETOOTH connection is established) Approx.
Page 11 When the Android smartphone is configured to use only A2DP (Advanced Audio Distribution Profile) for establishing BLUETOOTH connections, the remaining battery power of the speaker is not displayed on the smartphone. Related Topic Turning the power on Notes on charging What you can do with “Sony | Music Center”...
Page 13: Turning The Power On
If the CHARGE indicator flashes in orange 3 times and goes out when you turn on the speaker, the built-in battery is empty and needs to be charged. Related Topic Turning the power off Charging the speaker Turning on/off the speaker’s light (Lighting function) 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 14: Turning The Power Off
(power) indicator in orange and activates the BLUETOOTH standby function At the time of purchase, the BLUETOOTH standby function is deactivated. Related Topic Auto Standby (power saving) function Using the BLUETOOTH standby (auto power on) function 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 15 BLUETOOTH standby mode. Turn on the speaker. (power) indicator lights up in green. Tap [Music Center] on your smartphone, etc. to start up the application. Music Center Tap [SRS-XG300].
Page 16 (power) indicator lights up in orange while the speaker is turned off. (Provided that the speaker is connected to an AC outlet by the supplied AC adaptor.) Related Topic Charging the speaker Turning the power on About the indicators 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 17 Help Guide Wireless Speaker SRS-XG300 Charging a USB device such as a smartphone or iPhone You can charge a USB device, such as a smartphone or iPhone, by connecting it to the speaker via USB. Even if the speaker is not connected to an AC outlet, its built-in battery can supply power to a USB device.
Page 19 AUDIO IN jack is too small. Hint You can turn on or off the Auto Standby function by using “Sony | Music Center.” Note While the speaker is connected with an Android smartphone or an iPhone via HFP (Hands-free Profile) BLUETOOTH connection, the Auto Standby function is turned off.
Page 21 Press the LIGHT button behind the cap on the rear side of the speaker to turn off/on the lighting function. Hint By using the “Illumination” function on “Sony | Music Center,” you can turn on/off the lighting function or choose the various lighting modes.
Page 23 Help Guide Wireless Speaker SRS-XG300 ® Pairing and connecting with BLUETOOTH devices Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. To pair with a second or subsequent BLUETOOTH device, perform the following pairing procedure for each device.
Page 24 mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections. To pair the speaker with a second or subsequent BLUETOOTH device (when the speaker has pairing information of other BLUETOOTH devices), proceed to step To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before, proceed to step The speaker will automatically be connected just by turning on the BLUETOOTH function on the BLUETOOTH...
Page 25 Perform the pairing procedure on the BLUETOOTH device to detect the speaker. When a list of detected devices appears on the display of the BLUETOOTH device, select “SRS-XG300.” If a passkey is required on the display of the BLUETOOTH device, enter “0000.”...
Page 26 When using the Stereo Pair function or the Party Connect function, you cannot use the multipoint connection capability. Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 27 Help Guide Wireless Speaker SRS-XG300 ® Connecting with a computer via a BLUETOOTH connection (Windows Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform the same procedures to pair to other devices.
Page 28 After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections.
Page 29 To reconnect the speaker with one of the BLUETOOTH devices that have been paired with the speaker before, proceed to step Press the (BLUETOOTH) button. You hear voice guidance (BLUETOOTH pairing) from the speaker and the (BLUETOOTH) indicator starts double flashing (pairing mode).
Page 30 Select [SRS-XG300]. If a passkey* is required, enter “0000.” If [SRS-XG300] does not appear, perform the operation again from step The passkey may be called a “passcode,” “PIN code,” “PIN number,” or “password.” After pairing, the BLUETOOTH connection establishes automatically and [Connected music] or [Connected voice, music] will be displayed on the screen.
Page 31 When the following screen appears, click [Close]. The computer begins installing the driver. The “ ” mark will appear in the bottom left of the [SRS-XG300] icon during installation. When the “ ” mark disappears, driver installation is complete. Proceed to step Depending on the computer, installation may take time.
Page 32 If there is a checkmark (green) on [SRS-XG300 Stereo], proceed to step If there is not a checkmark (green) on [SRS-XG300 Stereo], proceed to step If [SRS-XG300 Stereo] does not appear, right-click on the [Sound] screen, and select [Show Disabled Devices] from the menu that appears. Then proceed to step...
Page 33 When the speaker is connected, a checkmark will appear on [SRS-XG300 Stereo] on the [Sound] screen. Proceed to step If you cannot click [Connect] for [SRS-XG300 Stereo], select [Disable] for the [Default Device] that currently has a checkmark (green). Follow the on-screen instructions to establish a BLUETOOTH connection.
Page 34 If the connection attempt fails, repeat the procedure from step Hint The above instructions on the computer are provided as an example. For details, refer to the operating instructions supplied with your computer. In addition, not all the computers are tested and found compatible with the above procedure and the procedure is not applicable to home-built computers.
Page 35 Terminating the BLUETOOTH connection (After use) 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 36 Help Guide Wireless Speaker SRS-XG300 Connecting with a computer via a BLUETOOTH connection (Mac) Pairing is the process required to mutually register the information on BLUETOOTH devices to be connected wirelessly. It is necessary to pair a device with the speaker to be able to make a BLUETOOTH connection for the first time. Perform the same procedures to pair to other devices.
Page 37 After you pair the speaker with a BLUETOOTH device for the first time since purchase or initialize the speaker (the speaker has no pairing information), the speaker automatically enters pairing mode when it is turned on. Proceed to step When the indicator is flashing slowly The speaker is searching for BLUETOOTH connections.
Page 38 Click [ (System Preferences)] - [Bluetooth] in the taskbar on the right-bottom of the screen. Select [SRS-XG300] from the Bluetooth screen, then click [Pair]. Follow the on-screen instructions to establish a BLUETOOTH connection. When the BLUETOOTH connection is established, you hear voice guidance (BLUETOOTH connected) from the...
Page 39 If the connection attempt fails, repeat the procedure from step Click the speaker icon in the top-right of the screen and select [SRS-XG300]. You can enjoy playing back music, etc. from your computer. Hint The above instructions on the computer are provided as an example. For details, refer to the operating instructions supplied with your computer.
Page 40 When using the Stereo Pair function or the Party Connect function, you cannot use the multipoint connection capability. Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection (After use) 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 41 Help Guide Wireless Speaker SRS-XG300 Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) While the speaker is connected concurrently with 2 BLUETOOTH devices via BLUETOOTH connection, you can do the following: Switching the music playback source between 2 devices You can switch the music playback source from one device to the other without reestablishing the BLUETOOTH reconnection.
Page 42 While keeping the speaker connected with the first BLUETOOTH device, press the (BLUETOOTH) button. You hear voice guidance (BLUETOOTH pairing) from the speaker and the (BLUETOOTH) indicator starts double flashing (pairing mode). Operate the second BLUETOOTH device to search for the speaker. Follow the on-screen instructions to establish a BLUETOOTH connection.
Page 43 As long as the BLUETOOTH function is activated on a BLUETOOTH device that has previously been connected with the speaker, the speaker is reconnected with the device right after the speaker is turned on. You can perform operations including establishment and disconnection of BLUETOOTH connections by using “Sony | Music Center.”...
Page 44: Listening To Music Of A Device Via Bluetooth Connection
Help Guide Wireless Speaker SRS-XG300 Listening to music of a device via BLUETOOTH connection You can enjoy listening to music of a BLUETOOTH device and operate it by the speaker via BLUETOOTH connection if it supports the following BLUETOOTH profiles.
Page 45 BLUETOOTH device. While the speaker has a device connected to the AUDIO IN jack, you can still listen to music from the BLUETOOTH device connected via a BLUETOOTH connection by selecting, for example, [My Library] on “Sony | Music Center.”...
Page 46 Noise or sound interruption may occur depending on the BLUETOOTH device connected with the speaker, the communication environment or the usage environment. Related Topic Terminating the BLUETOOTH connection (After use) Charging the speaker 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 47 As long as the speaker is connected to an AC outlet by the supplied AC adaptor, you can change the BLUETOOTH connection quality while the speaker is turned off as well. When using “Sony | Music Center” Pair the speaker with a BLUETOOTH device, such as a smartphone.
Page 48 BLUETOOTH device and ambient conditions. In such a case, change the BLUETOOTH connection quality to the “Priority on Stable Connection” preference. Related Topic Using the BLUETOOTH standby (auto power on) function What you can do with “Sony | Music Center” 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 49: Terminating The Bluetooth Connection (After Use)
When you finish playing music, the BLUETOOTH connection may terminate automatically depending on the BLUETOOTH device. Related Topic Turning the power off What you can do with “Sony | Music Center” Auto Standby (power saving) function 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 50: Listening To Music Of A Portable Audio Device, Etc
Help Guide Wireless Speaker SRS-XG300 Listening to music of a portable audio device, etc. You can use the speaker by connecting a portable audio device, etc., to the speaker using an audio cable (commercially available). Note Before establishing a connection between the speaker and a portable audio device, turn down the volume of the speaker and the device to avoid any sudden loud sound output from the speaker.
Page 51 AUDIO IN jack by an audio cable. While the speaker is in AUDIO IN mode, you can set it up for the Stereo Pair function or the Party Connect function with “Sony | Music Center”...
Page 53 You can take either of the following procedures for setup. At the time of purchase, the MEGA BASS sound effect is activated. On “Sony | Music Center,” tap [SRS-XG300] - [Settings] - [Sound] - [Sound Effect] - [MEGA BASS]. Press the MEGA BASS button on the speaker.
Page 54 On “Sony | Music Center,” tap [SRS-XG300] - [Settings] - [Power Option], and then select [STAMINA]. While the STAMINA power option is activated, the lighting function and the sound effects, including MEGA BASS, are deactivated. 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 55 AUDIO IN jack by an audio cable. While the speaker is in AUDIO IN mode, you can set it up for the Stereo Pair function with “Sony | Music Center” as well. Upon completion of the setup, however, the speaker is automatically placed into BLUETOOTH mode.
Page 57 AUDIO IN jack by an audio cable. While the speaker is in AUDIO IN mode, you can set it up for the Party Connect function with “Sony | Music Center” as well. Upon completion of the setup, however, the speaker is automatically placed into BLUETOOTH mode.
Page 58 Connecting a portable audio device or an equivalent to the AUDIO IN jack automatically places the speaker into AUDIO IN mode and deactivates the Party Connect function. When watching movies using the Party Connect function, there may be a gap between video and audio. Related Topic Installing “Sony | Music Center” Updating the pre-installed software 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 59 Labels may vary depending on your computer or video call application. Hint When you cannot view the settings of the video call application or select [Headset earphone (SRS-XG300 Hands-Free)] or [Headset microphone (SRS-XG300 Hands-Free)], the BLUETOOTH profile for phone talking (HFP connection), select [Headset earphone (SRS-XG300 Hands-Free)] or [Headset microphone (SRS-XG300 Hands-Free)] for the settings on the computer, and then establish a connection.
Page 60 Connecting with a computer via a BLUETOOTH connection (Windows Connecting with a computer via a BLUETOOTH connection (Mac) Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Terminating the BLUETOOTH connection (After use) What can I do to solve a problem? 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 61: Receiving A Call
Help Guide Wireless Speaker SRS-XG300 Receiving a call You can enjoy hands-free calls with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) via BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to use HFP.
Page 62 If no ring tone is heard via the speaker The speaker may not be connected with a smartphone or mobile phone with HFP. Check the connection status on the smartphone or mobile phone. While the phone is ringing or a phone conversation is in progress, adjust the volume by pressing the –/+ (volume) buttons on the speaker or operating the smartphone or mobile phone.
Page 63 Depending on the model of your smartphone or mobile phone, the operation system or applications installed, some functions of hands-free calling may not be used correctly. Related Topic ® Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection (After use) Making a call 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 64: Making A Call
Help Guide Wireless Speaker SRS-XG300 Making a call You can enjoy hands-free calls with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands- free Profile) via BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to use HFP.
Page 65 If an audio cable is connected to the AUDIO IN jack of the speaker, you cannot listen to music of the BLUETOOTH device. However, when the BLUETOOTH connection is active, the hands-free function is available. Related Topic ® Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection (After use) Receiving a call 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 66 9.x or earlier. Be sure to use the latest version of “Sony | Music Center.” If you cannot connect the speaker and a BLUETOOTH device via a BLUETOOTH connection, or if there is a problem such as no sound being emitted, uninstall “Sony | Music Center” and try to connect via the BLUETOOTH connection again.
Page 67 Installing “Sony | Music Center” Charging the speaker Turning on/off the speaker’s light (Lighting function) Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) Selecting the quality for music playback via BLUETOOTH connection (Codec) Listening to music wirelessly with 2 speakers (Stereo Pair function)
Page 68 Be aware that “Sony | Music Center” and “Music Center for PC” are different apps. Be sure to use the latest version of “Sony | Music Center.” If you cannot connect the speaker and a BLUETOOTH device via a BLUETOOTH connection, or if there is a problem such as no sound being emitted, uninstall “Sony | Music Center” and try to connect via the BLUETOOTH connection again.
Page 69: Available Controls
Wireless Speaker SRS-XG300 What you can do with “Fiestable” “Fiestable” is an app for operating Sony audio devices compatible with “Fiestable” from smartphones, etc. Available controls DJ Control You can include DJ like sound effects (Isolator, etc.) in the music that is currently playing.
Page 70 What you can control with “Fiestable” varies depending on the connected device. The specification and design of the app may change without notice. Note For Apple iOS devices, the speaker is compatible with iOS 10.0 or later. A BLUETOOTH connection is not available on the devices with iOS 9.x or earlier. 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 71 Install “Fiestable” on your smartphone, etc. from Google Play (Play Store) or the App Store. For Apple iOS devices, “Sony | Music Center” can be installed on the devices with iOS 11.0 or later. Installation is not available on the devices with iOS 10.x or earlier.
Page 72: Using The Voice Assist Function (Google™ App)
For details on the Google app, such as apps which work with the Google app, refer to the operating instructions supplied with the Android smartphone. Note The Google app cannot be activated when you say “OK Google” through the speaker’s microphone even when the Android smartphone’s [OK Google] setting is on. 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 73: Using The Voice Assist Function (Siri)
For Apple iOS devices, the speaker is compatible with iOS 10.0 or later. A BLUETOOTH connection is not available on the devices with iOS 9.x or earlier. Siri cannot be activated when you say “Hey Siri” through the speaker’s microphone even when the iPhone’s [Listen for “Hey Siri”] setting is on. 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 74: About The Indicators
Help Guide Wireless Speaker SRS-XG300 About the indicators CHARGE indicator (orange) Turns off The speaker has completed charging. Lights up The speaker is being charged. Flashes slowly The built-in battery is running at 20% or less and needs to be charged.
Page 75 (an electric circuit error). Follow the steps described in Restarting the speaker to restart the (orange) speaker. The software update was canceled by “Sony | Music Center.” Quadruple flashes The software update failed. (orange) Depending on the situation, you may not be able to see all flashing patterns.
Page 76 STAMINA indicator (white) Lights up The sound effect is set to STAMINA. Turns off The sound effect is set to other than STAMINA. Related Topic Parts and controls What you can do with “Sony | Music Center” 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 77 Music Center Tap [SRS-XG300]. When a new version of the software is released, an update notice is displayed on the “Sony | Music Center” screen. Follow the instructions on the screen to update. As the software update progresses, the activity of the green (power) indicator changes (from 5 flashes to 4 flashes, a single flash, and then unlit).
Page 78 When the software update fails, turn off the speaker and then turn it back on. The speaker will recover from the error state. Note When an attempt to update the software fails, charge the rechargeable built-in battery until it is charged 40% or more. Related Topic Charging the speaker About the indicators 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 79 Help Guide Wireless Speaker SRS-XG300 Precautions On safety Refer to the Reference Guide supplied with the speaker. Important information such as the model name is located as follows: On the inner surface of the cap on the rear side of the speaker...
Page 80: Other Notes
At high temperature, the charging may stop or the volume may reduce to protect the battery. Even if you do not intend to use the speaker for a long time, charge the battery to its full capacity once every 6 months to maintain its performance. 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 81: Notes On Charging
The rechargeable built-in battery has a life span. As time passes and the number of times that the built-in battery is used increases, the capacity of the rechargeable built-in battery slowly decreases. When the amount of time that the built-in battery can be used seems significantly shorter, despite having been fully charged, contact your nearest Sony dealer.
Page 82 While the speaker is connected with a computer that is not connected to an AC outlet, the speaker consumes the battery power of the computer. Do not leave the computer with the speaker connected for a long period of time to prevent the computer's battery from running out of power. Related Topic Charging the speaker 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 83 Help Guide Wireless Speaker SRS-XG300 Notes on waterproof and dustproof features Waterproof and dustproof performance of the speaker The speaker, with the cap fastened securely, has a waterproof specification of IPX7 as specified in “Degree of protection against water immersion” of the IEC60529 “Ingress Protection Rating (IP Code)”...
Page 85 If sand grains, etc. enter the fabric or other part of the speaker, remove them carefully. Never use a vacuum cleaner, etc. on the speaker. It may cause damage of the speaker section or other part of the speaker. 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 86: About The Bluetooth Wireless Technology
Help Guide Wireless Speaker SRS-XG300 About the BLUETOOTH wireless technology The BLUETOOTH wireless technology operates within a range of about 30 m (about 98 ft). Supported version and profiles of the BLUETOOTH standard A profile is a set of functions standardized for every characteristic of BLUETOOTH devices. The speaker supports the following version and profiles of the BLUETOOTH standard.
Page 87 A device with a built-in radio or tuner cannot be connected to the speaker via BLUETOOTH since noise may occur in broadcasts. Locate the speaker farther away from a TV, radio or tuner, etc. since noise may occur in broadcasts. 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 88 SRS-XG300 Licenses This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software. Please access the following URL and read the contents of the license.
Page 89 Google, Android and Google Play are trademarks of Google LLC. The LDAC™ name is a trademark of Sony Group Corporation or its affiliates. The BLUETOOTH® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license.
Page 90: What Can I Do To Solve A Problem
For customers in Europe: https://www.sony.eu/support For customers in China: https://service.sony.com.cn For customers in other countries/regions: https://www.sony-asia.com/support If the operations above do not work, consult your nearest Sony dealer. Related Topic Restarting the speaker Initializing the speaker 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 91 Charge the speaker in an ambient temperature between 5 °C and 35 °C (41 °F and 95 °F). Be aware that the room temperature may fall to 5 °C (41 °F) or lower depending on the season, for example, especially in wintertime. Related Topic Charging the speaker About the indicators Notes on charging 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 92 The rechargeable built-in battery may be empty or running low. Connect the speaker to an AC outlet with the supplied AC adaptor for battery charging. The Auto Standby function may have been activated. Deactivate the Auto Standby function. Related Topic Charging the speaker Auto Standby (power saving) function 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 93 Help Guide Wireless Speaker SRS-XG300 No sound/Sound from only one speaker/Low sound level/Distorted sound/Humming or noise in the speaker output/No voice or low voice from callers Check that both the speaker and the connected device are turned on. Turn up the volume of the speaker and the connected device.
Page 94 Select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker. Install the latest version of “Sony | Music Center” on the connected device. If you cannot use the latest version of “Sony | Music Center” or you cannot connect the speaker and a BLUETOOTH device via BLUETOOTH connection, uninstall “Sony | Music Center”...
Page 95: Sound Becomes Low While In Use
When the ambient temperature of the speaker is high. If the sound becomes low while in use, follow the procedure below. Turn off the speaker. Charge the built-in battery sufficiently. Related Topic Charging the speaker 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 96: Unable To Pair The Speaker With A Bluetooth Device
If the speaker is not displayed on the BLUETOOTH device, turn off the device, and then turn on the device again. It may improve symptoms. Related Topic ® Pairing and connecting with BLUETOOTH devices About the indicators Initializing the speaker 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 97 For details, refer to the operating instructions supplied with the device. Select “Priority on Stable Connection (SBC)” for the BLUETOOTH connection quality of the speaker. Related Topic Selecting the quality for music playback via BLUETOOTH connection (Codec) 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 98 (For details about the update procedure, see Updating the pre-installed software.) Update “Sony | Music Center” to the latest version before setting up the Stereo Pair function. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/ Make sure that the 2 speakers to connect for the function are located within 1 m (3.2 ft) from each other.
Page 99 (For details about the update procedure, see Updating the pre-installed software.) Update “Sony | Music Center” to the latest version before setting up the Party Connect function. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/ Make sure that all of the speakers to connect for the function are located within 1 m (3.2 ft).
Page 100 Unable to add a speaker for the Party Connect function To any group set up with “Sony | Music Center,” use “Sony | Music Center” to add a new speaker. For details about “Sony | Music Center,” refer to the following URL: https://www.sony.net/smcqa/...
Page 101 When using the Stereo Pair function or the Party Connect function, you cannot use the multipoint connection capability. Depending on the BLUETOOTH device, you may not be able to use the multipoint connection capability. Related Topic Connecting the speaker concurrently with 2 BLUETOOTH devices (multipoint connection) 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 102 After pairing the speaker with a new device, turn off the speaker and turn it back on, and then restart the speaker. Restarting the speaker may change its volume, function, or sound settings. 5-039-104-11(1) Copyright 2022 Sony Corporation...
Page 103: Initializing The Speaker
The speaker is initialized. Settings such as volume, etc., are restored to the default settings, and all pairing information is deleted. Note The speaker cannot be initialized while the power is off. Related Topic ® Pairing and connecting with BLUETOOTH devices Restarting the speaker 5-039-104-11(1) Copyright 2022 Sony Corporation...

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