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Self-diagnosis Function
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated to
prevent the system from malfunctioning, a 5-
character service number (e.g., C 13 50) with a
combination of a letter and 4 digits appears on
theTV screen or front panel display. In this case,
check the following table.
C:13:50
First 3
Cause and/or corrective action
characters of
the service
number
C 13
The disc is dirty.
Clean the disc with a soft cloth
C 31
The disc is not inserted correctly.
Restart thesystem, then re-insert
the disc correctly.
E XX
To prevent a malfunction, the
system has performed the self-
(XX is a
diagnosis function.
number)
Contact your nearest Sony
dealer or local authorized Sony
service facility and give the 5-
character service number.
Example: E 61 10
HCD-DZ275M/DZ570M/DZ665K/DZ670M
When displaying the version
number on the TV screen
When you turn on the system, the version
number [VER.X .XX] (X is a number) may
appear on the TV screen. Although this is not a
malfunction and for Sony service use only,
normal system operation will not be possible.
Turn off the system, and then turn on the system
again to operate.
VER.X.XX
113
GB
7
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