Sony Xperia 10 IV XQ-CC54 Help Manual
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Sony Xperia 10 IV XQ-CC54 Help Manual

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Help Guide
Smartphone
Xperia 10 IV XQ-CC54/XQ-CC72
Topics for starting up your device
Inserting a SIM card and memory card
Configuring an eSIM (XQ-CC54 only)
Turning on your device
Popular topics
Taking a screenshot
Display settings
External sites for reference
Xperia 10 IV support information
Android help
Getting started
Overview
Inserting a SIM card and memory card
Configuring an eSIM (XQ-CC54 only)
Setting SIMs
Turning on your device
Turning the screen on or off
Setting up a Google account on your device
Charging your device
Transferring content
Synchronizing data using a Google account
Transferring content using a computer
Transferring content using an SD card
Learning the basics
Home screen
Taking a screenshot
Recording your device screen
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Summary of Contents for Sony Xperia 10 IV XQ-CC54

  • Page 1 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Topics for starting up your device Inserting a SIM card and memory card Configuring an eSIM (XQ-CC54 only) Turning on your device Popular topics Taking a screenshot Display settings External sites for reference...
  • Page 2 Scanning QR codes Adjusting the idle time before the screen turns off Smart backlight control Using Side sense Setting other Side sense options Split-screen mode Pop-up window mode One-handed mode Alarm Notification light Icons in the status bar Status bar and notification panel Status icons Notification icons Camera...
  • Page 3 Exposure Shutter speed HDR (High Dynamic Range) Video backlight correction White balance Metering Setting the right focus People, selfies, and smiling faces Taking photos and videos of people Softening the skin tone Sharpening faces Taking a selfie Taking a selfie using Hand shutter Moving objects Tracking an object Recording a steady video...

  • Page 4: Maintenance

    Photo preview settings Different ways to use the volume button Sound Music Transferring music from a computer to your device Listening to music Music app features Support app About the Support app Settings Settings menu Volume, vibration, and sound Volume and vibration Sounds and tones Display settings Using location services...
  • Page 5 Updating your device Before updating your device Updating your device wirelessly Application updates Restarting, resetting, and repairing Restarting and resetting your device Repairing the device software using Xperia Companion Resetting your applications Improving memory performance Viewing the memory status Freeing up space on the internal storage Stopping applications and services from running Formatting the memory card Internet and networks...
  • Page 6 Finding the IMEI number(s) of your device Finding, locking, or erasing a lost device Notes on use, accessibility, and legal information About this Help Guide Accessibility Using your device in wet and dusty conditions Legal information Warranty, SAR, and usage guidelines G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 7 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Overview Note Screen covers and protectors may help you protect your device against damage. We recommend you use only those screen covers intended for your Xperia device. The use of third-party screen protection accessories may prevent your device from...
  • Page 8 You can also access the internet via a LAN cable by using a commercially available USB-LAN adapter. Note Some USB-LAN adapters may not work properly. Main microphone Cellular antenna Flash LED Main camera Cellular/Wi-Fi/Bluetooth/GPS antenna NFC detection area Cellular antenna Nano SIM/Memory card slot Cellular/Wi-Fi antenna Cellular antenna G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 9: Inserting A Sim Card And Memory Card

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Inserting a SIM card and memory card Your device supports nano SIM cards. The XQ-CC54 supports the use of one nano SIM card and a memory card. You can use the device as a dual SIM device by inserting a nano SIM card and configuring an eSIM.
  • Page 10 Place either the second SIM card (SIM2) or the memory card securely in the tray, in the correct orientation. Gently push the SIM card tray back into the slot until it fits into place. Related Topic Settings menu G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 11 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Configuring an eSIM (XQ-CC54 only) Your device supports eSIMs (downloaded SIMs). To use an eSIM, perform setup from the Settings menu. Find and tap [Settings] > [Network & internet] > [SIMs]. If you have a SIM card inserted or eSIM already downloaded, tap (Add icon).
  • Page 12 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Setting SIMs If you use two SIMs, you can do the following: Receive incoming communications via both SIMs. Select the number from which to send outgoing communications, or have the option to select a SIM each time you place a call.
  • Page 13 If the [Smart Forwarding] function does not work after you enable it, check that you have entered the phone numbers correctly for each SIM. In some cases, the numbers are detected automatically during setup. Otherwise, you are prompted to enter them manually. Related Topic Settings menu Inserting a SIM card and memory card G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 14: Turning On Your Device

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Turning on your device It is recommended that you charge the battery for at least 30 minutes before starting up your device for the first time. You can still use your device while it is charging.

  • Page 15: Turning The Screen On Or Off

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Turning the screen on or off When your screen is turned off, your device can be locked or unlocked, depending on your screen lock setting. Briefly press the power button. Hint To turn the screen on by pressing the volume button, tap [Settings] > [System] > [Gestures], and then tap the [Wake up display on keypress] switch to enable the function.
  • Page 16 Setting up a Google account on your device Your device from Sony runs on the Android platform developed by Google. A range of Google applications and services is available on your device when you purchase it, for example, Gmail, Google Maps, YouTube, and the Google Play application.

  • Page 17: Charging Your Device

    Note Your device has an embedded, rechargeable battery that can only be replaced by an authorized Sony service partner. Never try to open or take apart the device yourself. Doing so can cause damage and void your warranty.
  • Page 18 Red: Battery is charging, charge level is less than 15% Note If the message below appears on your device, a charging malfunction has occurred. Please stop using your device and contact an authorized Sony service partner for repair. Related Topic Battery and power management...
  • Page 19 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Synchronizing data using a Google account You can transfer data by synchronizing data with your account. There are several ways to synchronize data, depending on the kind of device or content that you want to back up and synchronize. You can automatically synchronize data when you start up your new device or synchronize manually using the app in which the content is located.
  • Page 20 To back up music and other document files from your new device, touch and hold the file you want to back up, and then tap (Share icon) to save it to Google Drive. Related Topic Settings menu Setting up a Google account on your device G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 21 When you copy files from your old device to your new device, make sure that the folder names are the same on both devices. Note Always use a Sony-branded USB cable, since other types of USB cables may pose increased safety risks. Make sure the USB cable is completely dry. G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 22 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Transferring content using an SD card You can transfer photos, videos, music, and other document files from your old device using an SD card. On your old device, copy the data that you want to transfer to an SD card using the Storage function in the Settings menu or the Files app.

  • Page 23: Home Screen

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Home screen Status bar Navigation bar Overview button – Tap to find all open apps. To open another app, tap the overview button, swipe left or right to select the app you want to open, and then tap the app.
  • Page 24 To view all apps in the app drawer and open an app Swipe up from the bottom of the screen to the top to open the app drawer. Tap the app that you want to open. To change your wallpaper You can change your wallpaper to a preset image or your favorite photo.
  • Page 25 Hint To add a widget to the Home screen, touch and hold an empty area on the Home screen, and then tap [Widgets]. Related Topic Settings menu Display settings G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 26: Taking A Screenshot

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Taking a screenshot You can capture still images of any screen on your device as a screenshot. After you take a screenshot, you can view, edit, and share the image. Screenshots you take are automatically saved in your device’s internal storage.
  • Page 27 Drag the line to adjust the screenshot area, and then tap [Save]. To take a screenshot of a recently used app (Overview button) in the navigation bar.
  • Page 28 Swipe left or right to select the app of which you want to take a screenshot, and then tap [Screenshot]. Related Topic Setting other Side sense options Settings menu G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 29 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Recording your device screen You can record a video of your device screen. Recorded videos are automatically saved in your device’s internal storage. Swipe down twice from the top of the screen to open the Quick settings panel.

  • Page 30: Scanning Qr Codes

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Scanning QR codes You can scan QR codes using the Camera app. Find and tap (Camera icon). Point the camera at the QR code, and then tap the notification that appears. If the notification does not appear, drag down the status bar to open the notification panel, and then confirm it.
  • Page 31 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Adjusting the idle time before the screen turns off When your device is on and left idle for a set period of time, the screen dims and turns off to save battery power. You can change how long your screen stays active before it turns off.

  • Page 32: Smart Backlight Control

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Smart backlight control The smart backlight control keeps the screen on as long as the device is held in your hand. Once you put down the device, the screen turns off according to your screen timeout setting.

  • Page 33: Using Side Sense

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Using Side sense You can tap the Side sense bar on the edge of the screen or slide it with one hand in order to use your device more easily. You can display the Side sense menu as a shortcut to applications and settings, or the Multi-window menu to select two applications in the split-screen mode.
  • Page 34 Hint To return the Side sense bar to its original shape, drag the circle back to the edge of the screen. Displaying the Side sense menu To activate the Side sense menu, double-tap the Side sense bar or circle. Follow the on-screen instructions to select an app.
  • Page 35 Returning to the previous screen using the Side sense bar Slide down the Side sense bar or circle to return to the previous screen. Related Topic Setting other Side sense options Split-screen mode Pop-up window mode G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 36 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Setting other Side sense options You can configure how Side sense behaves or customize the menu, etc. For example, the following options are available for Side sense. Whether to show the Side sense bar on one or both sides of your screen The screen actions for gesture Find and tap [Settings] >...

  • Page 37: Split-Screen Mode

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Split-screen mode The Split-screen mode enables you to view two applications at once, such as when you want to view your photos and the Calendar at the same time. Displaying apps in the Split-screen mode using...
  • Page 38 Tap [Multi-window switch]. Swipe left or right to select the desired apps, and then tap [Done].
  • Page 39 Split-screen overview Application 1 Split-screen border – Drag to resize windows Multi-window switch icon – Tap (Multi-window switch icon) to select applications. (Multi-window switch icon) appears when you drag the split-screen border. Application 2 Overview button – Select a recently used application for the lower window Home button –...
  • Page 40 To resize the split-screen windows Drag the split-screen border in the center. To exit the split-screen mode Drag the split-screen border to the top or bottom of the screen. Related Topic Using Side sense G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 41 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Pop-up window mode You can display another app in a small window overlaid on top of an app running in the full-screen mode. You can also display a third app in the pop-up window while viewing two apps using the Split-screen mode.
  • Page 42 Swipe left or right to select the app that you want to display in a small window, and then tap [Pop-up window]. Swipe left or right to select the app that you want to display in the full-screen, and then tap it.
  • Page 43 Pop-up window overview Drag to resize the window. Drag to move the window. Tap to exit the pop-up window mode and display the full-screen mode. Tap to maximize the window. Tap to iconize the window. Tap to close the window. Note Not all apps support the pop-up window mode.
  • Page 44 The pop-up window mode may be unavailable depending on the function or app you are using, such as when using the Camera app. Related Topic Using Side sense G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 45: One-Handed Mode

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 One-handed mode Enable One-handed mode to lower the entire screen so you can operate with one hand more easily. Find and tap [Settings] > [Display] > [One-handed mode], and then tap the [Use one-handed mode] switch to enable the function.
  • Page 46 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Alarm You can set one or several alarms and use any sound file saved on your device as the alarm signal. The alarm does not sound if your device is turned off. Find and tap [Clock] > [Alarm].

  • Page 47: Notification Light

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Notification light The notification light informs you about battery status and some other events. The notification light is enabled by default but can be disabled manually. Note If the notification light is disabled, it only lights up or flashes when there is a battery status warning, such as when the battery level goes below 15 percent.

  • Page 48: Status Bar And Notification Panel

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Status bar and notification panel Notification icons and status icons are displayed in the status bar at the top of the screen. Notification icons inform you of events, such as new messages. Status icons inform you of statuses, such as the condition of the battery and the signal strength of mobile or Wi-Fi network connections.

  • Page 49: Status Icons

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Status icons (Signal strength icon): The mobile network mode is also displayed when sending and downloading mobile data. (No signal icon) (Data roaming icon): International roaming is in use. (Wi-Fi signal icon): A Wi-Fi connection is enabled and data is being transmitted.
  • Page 50 STAMINA mode Controlling data usage Turning the Bluetooth function on or off Volume and vibration Alarm Using location services Notification icons G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 51: Notification Icons

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Notification icons (New SMS icon) (Ongoing call icon) (Missed call icon) (Phone call on hold icon) (Call forward icon): Call forwarding is turned on (Downloading data icon) (Uploading data icon) (Software setup icon): A basic setup of your device is available...

  • Page 52: Camera Overview

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Camera overview Tap to adjust color and brightness Switch between the front and main camera Camera settings Geotagging status Use the volume button to zoom in or out Tap the thumbnail to view, share, or edit photos and videos...

  • Page 53: Taking A Photo Or Recording A Video

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Taking a photo or recording a video This section explains basic camera operations. Launch the camera. Touch and hold (Camera icon) from the lock screen. (Camera icon) from the app drawer. Press the power button twice. Find and tap [Settings] > [System] > [Gestures] > [Quickly open camera], and then tap the switch to enable this function.
  • Page 54 Scene and condition recognition Settings menu Viewing photos and videos Self-timer Basic camera features Scanning QR codes G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 55: Scene Recognition

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Scene and condition recognition The camera detects the type of scene and conditions, such as food, a portrait, a night scene, etc., and shoots still images with automatically adjusted settings. Scene recognition When the camera recognizes certain scenes, the following icons and guides are displayed.
  • Page 56 G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 57 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Taking a photo using the flash Use the flash according to the subject and lighting conditions. While using the camera, tap the flash icon displayed on the screen, for example (Auto flash icon).
  • Page 58 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Scanning QR codes You can scan QR codes using the Camera app. Find and tap (Camera icon). Point the camera at the QR code, and then tap the notification that appears. If the notification does not appear, drag down the status bar to open the notification panel, and then confirm it.

  • Page 59: Adjusting The Camera Settings

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Basic camera features Use basic camera features that help you to take photos or record videos. Adjusting the camera settings While using the camera, tap (Settings icon). Swipe the list to view the available settings and select a setting.
  • Page 60 To zoom using digital processing that preserves more of the original image quality, tap (Settings icon) > [Digital zoom settings] > [Super resolution zoom]. Related Topic Taking a photo or recording a video Scanning QR codes G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 61: Viewing Photos And Videos

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Viewing photos and videos View or share photos and videos in the Google Photos app after taking photos or recording videos. Viewing photos and videos while using the Camera app You can also edit photos or videos, such as by adjusting the colors or cropping photos.
  • Page 62 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Selecting a capturing mode You can select a capturing mode according to the subject or your purpose. While using the camera, tap [Mode], and then select a capturing mode. Capturing modes overview The following are some of the main capturing modes.
  • Page 63 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Various methods to take photos Take photos using the method that suits your situation. Taking a photo by tapping the screen While using the camera, tap (Settings icon), and then tap [Touch capture] > [On] or [Only front camera].
  • Page 64 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Self-timer Use the Self-timer to get more time to prepare for a photo. It also helps to keep your device steady and avoid blurred photos. While using the main camera, tap (Settings icon) > [Self-timer], select the delay time, and then close the settings menu.
  • Page 65 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Adjusting the exposure, color, and light conditions Good exposure for your photos requires the right amount of light. Different exposures are required, for example, when taking photos of faces, moving objects or in low light.
  • Page 66 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Color and brightness Your camera automatically adjusts the color and brightness value by detecting the light conditions and estimating the color temperature of ambient light. Digital cameras can only estimate the color temperature, so you may need to adjust the settings to get it correct.
  • Page 67 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Exposure To achieve better exposures in low-light environments, change the brightness for photos and videos. If you are using Manual mode for photos, change the exposure value. While using the camera, tap [Mode] >...

  • Page 68: Shutter Speed

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Shutter speed Shutter speed refers to how long the shutter is open and the camera sensor is exposed to light. A fast shutter speed helps to freeze motion, while a slow shutter speed can create an effect called “motion blur”, where moving objects appear blurred along their line of motion.
  • Page 69 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 ISO determines how sensitive your camera is to light. A low ISO number means lower sensitivity, and a high ISO number means higher sensitivity. Higher sensitivity can add blur to your photos. A higher ISO value is used when taking photos of moving objects or when taking photos in low-light conditions without the flash.
  • Page 70 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 HDR (High Dynamic Range) HDR (High Dynamic Range) is automatically adjusted when taking photos in high-contrast situations, such as when there is strong backlighting. You can also enable/disable HDR. While using the camera, swipe the screen to select a photo mode.
  • Page 71 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Video backlight correction You can record videos with the optimal exposure, even in backlit situations. While using the camera, swipe the screen to select a video mode. (Settings icon). Tap [Video backlight correction] > [On].

  • Page 72: White Balance Settings

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 White balance White balance adjusts the color balance of the ambient light conditions. White balance is automatically adjusted when taking photos and videos. In Manual mode, you can adjust the white balance manually.
  • Page 73 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Metering Exposure metering measures the amount of light that strikes an object, to optimize exposure. Exposure metering is automatically adjusted when taking photos and videos. You can adjust the exposure manually in Manual mode, for example for a specific part of a photo.

  • Page 74: Setting The Right Focus

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Setting the right focus The camera automatically sets the focus and detects faces in all capturing modes. Focusing automatically While using the main camera, tap the area where you want to focus. (Set focus icon) appears and the camera focuses on the tapped area.
  • Page 75 G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 76 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Taking photos and videos of people Faces in focus are indicated with a colored frame. Hint Place the camera on a solid surface and use the self-timer to prevent blurred photos. G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 77 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Softening the skin tone You can take photos with softer skin tones. While using the camera, tap (Settings icon). Tap the [Soft skin effect] switch to enable the effect. Close the settings menu.
  • Page 78 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Sharpening faces You can take photos with sharpened faces by making the features of the faces clearer. The [Sharpen faces] effect is available only when using the front camera. While using the camera, tap (Switch camera icon) to activate the front camera.
  • Page 79 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Taking a selfie Switch to the front camera and take a photo of yourself. To avoid blurred photos in low-light conditions, place your device on a solid surface and use the self-timer to keep the device steady.
  • Page 80 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Taking a selfie using Hand shutter Use Hand shutter to automatically take a photo a certain period of time after the camera detects your hand. The Hand Shutter feature is available only when using the front camera.
  • Page 81 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Tracking an object The camera can detect and track a moving object. A yellow frame indicates faces or moving objects that are in focus. While using the main camera, tap (Settings icon). Tap the [Object tracking] switch to enable.
  • Page 82 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Recording a steady video When recording videos, you can use Video stabilization to compensate for camera movements and steady the frame. While using the camera, swipe the screen to select a video mode.

  • Page 83: Bokeh Effect

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Bokeh effect You can take pictures with the Bokeh effect when using the main camera on your device. The Bokeh effect decreases focus in the background of a photo to emphasize objects at the foreground, for an artistic effect.

  • Page 84: Night Mode

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Night mode Night mode allows you to take clear photos even at night or under dark conditions. While using the camera, tap [Mode] > (Night mode icon). Tap the shutter button. Hold the camera still until the capturing process is complete.
  • Page 85 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Slow motion videos The Slow motion video mode adds powerful effects to your videos. The Slow motion effect is added after a video is recorded at normal speed. Note Good lighting conditions are essential when you record slow motion videos.

  • Page 86: Portrait Selfie

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Portrait selfie Portrait selfie allows you to take better-looking selfies. While using the camera, tap [Mode] > (Portrait selfie icon). Tap the icon for the effect you want to apply, and drag the slider to adjust the effect.
  • Page 87 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Creative effect With the Creative effect app you can preset effects and color filters before taking a photo or recording a video. While using the camera, tap [Mode] > (Creative effect icon). Swipe to browse filters, or tap a filter to preview the effect.
  • Page 88 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Panorama Use the Panorama app to take wide-angle and panoramic photos. While using the camera, tap [Mode] > (Panorama icon). Tap the shutter button. Move the camera slowly and steadily in the direction of movement indicated on the screen.

  • Page 89: Resolution And Memory

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Resolution and memory The number of photos and videos you can store depends on the resolution or MP (megapixel) value used and video length. High-resolution photos and videos take up more memory, so keep in mind that a lower resolution can be suitable for everyday use.
  • Page 90 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Geotagging You can save your photos and videos with the location where they were taken, this is called geotagging. The option to geotag your photos and videos requires a wireless network and that the GPS function is enabled.

  • Page 91: Grid Lines

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Grid lines With Grid lines, you can apply the “Rule of Thirds” and place important objects along the grid lines or their intersections. By not always having the object in the middle of the frame, you can make your photos and videos more interesting.
  • Page 92 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 1:1 Frame lines You can preview the 1:1 composition when you take photos to later be edited in the 1:1 aspect ratio. While using the camera, tap (Settings icon). Tap the [1:1 Frame lines] switch to enable the function.
  • Page 93 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Zoom composition assist Before taking photos, you can preview what it will look like when you zoom in. The [Zoom composition assist] function is only available for the main camera in a photo mode.
  • Page 94 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Photo preview settings You can choose to preview photos as soon as you take them. While using the camera, tap (Settings icon). Tap [Auto photo preview] and select an option. The setting is saved.
  • Page 95 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Different ways to use the volume button You can change the way you use the volume button. While using the camera, tap (Settings icon). Tap [Use Volume button as] and select an option.
  • Page 96 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Sound When Sound is activated, the camera makes a sound when you take a photo or when you start or stop a video recording. Additionally, when you use the self-timer the countdown is indicated by a series of beeps.

  • Page 97: Transferring Music From A Computer To Your Device

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Transferring music from a computer to your device There are two ways to transfer music from a computer to your device: Connect your device to a computer using a USB cable. Drag down the status bar, tap the USB connection setting notification, and then tap [Tap for more options.] >...

  • Page 98: Listening To Music

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Listening to music Use the Music app to listen to your favorite music. Music player overview Minimize the full screen player Search all songs saved to your device View the play queue View more options...
  • Page 99 Related Topic Transferring music from a computer to your device Music app features Personalizing sound quality using 360 Reality Audio Enhancing the sound output using 360 Upmix Upscaling the quality of compressed music files (DSEE Ultimate) G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 100: Editing Music Information

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Music app features This section explains features that are useful when using the Music app. Editing music information While a song is playing in the Music app, tap the album art in the music player screen and then tap [Edit music info].

  • Page 101: About The Support App

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 About the Support app Use the Support app to find device and software information. You can read support topics or use helpful applications such as the device test. Note Support contact information is available from the Contact us menu even without a network connection.

  • Page 102: Settings Menu

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Settings menu View and change settings for your device from the Settings menu. Swipe up from the bottom of the screen to the top, and then find [Settings]. Tap [Settings], and then select the desired menu.
  • Page 103 To open the Settings menu from the Quick settings panel Swipe down twice from the top of the screen. Find (Settings icon). (Settings icon). Hint When the 3 buttons for Home, Back, and Overview are not displayed at the bottom of the screen, find and tap [Settings] > [System] >...
  • Page 104 G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 105: Changing The Volume

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Volume and vibration The volume and vibration can be changed either by using the volume button or by changing a setting. You can change the ring, media, alarm, and in-call volumes. Additionally, you can set your device to vibrate.

  • Page 106: Setting The Ring Tone

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Sounds and tones Setting the ringtone You can set different ringtones for each SIM. You can also select a desired music file as a ringtone. Find and tap [Settings] > [Sound]. Select [Phone ringtone - SIM 1] or [Phone ringtone - SIM 2].
  • Page 107 To turn off all ringtone and/or notification sounds and set your device to vibrate only, select [None] from the list. To enable or disable other sounds and tones, find and tap [Settings] > [Sound], and then tap the switches to enable or disable the various sounds and tones. Related Topic Settings menu G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 108: Display Settings

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Display settings You can change the screen’s behavior, brightness, viewing size, and quality. You can also adjust the image quality of photos and videos. Find and tap [Settings] > [Display]. Tap the setting you want to change.

  • Page 109: Using Location Services

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Using location services Location services allow applications such as Maps and the camera to use information from your mobile or Wi-Fi network as well as GPS (Global Positioning System) information to determine your approximate location.

  • Page 110: Date And Time

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Date and time You can change the date and time on your device. Find and tap [Settings] > [System] > [Date & time]. Tap the desired item to edit and change the values.

  • Page 111: Battery Care

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Battery Care Battery Care increases the lifespan of your battery. This feature detects your charging patterns and estimates the start and end time of your regular charging period. Your device charges at a regular speed until it is 90% charged, and then the charging rate is controlled so that your battery reaches 100% just before you disconnect the charger.
  • Page 112 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 STAMINA mode The STAMINA mode prolongs the time until the battery needs charging by disabling some functions of the device. When you turn on the STAMINA mode, the display switches to the Dark theme mode.

  • Page 113: Battery And Power Management

    Turn off the location-sharing permission for an application. Uninstall applications that you are not using. Use a Sony original handsfree device to listen to music. Handsfree devices consume less battery than your device’s loudspeakers. Restart your device every now and then.
  • Page 114 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Checking battery consumption for applications You can check battery consumption for applications, and change the settings if necessary. Find and tap [Settings] > [Apps]. Select an application and review its battery consumption under [Battery].
  • Page 115 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Personalizing sound quality using 360 Reality Audio With 360 Reality Audio, music surrounds and immerses you as different sounds materialize from points all around your head. Headphones certified for 360 Reality Audio allow you to optimize your experience by analyzing your individual ear shape and enjoy the ultimate immersive music experience.
  • Page 116 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Enhancing the sound output using 360 Upmix Using 360 Upmix makes playback of all stereo sound sources, including streaming services, sound like spatial audio. It is recommended that you use headphones to enjoy the effects produced by the function.
  • Page 117 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Upscaling the quality of compressed music files (DSEE Ultimate) The DSEE Ultimate function upscales your compressed music accurately using AI technology. Find and tap [Settings] > [Sound] > [Audio settings]. Tap the [DSEE Ultimate] switch to enable the function.

  • Page 118: Smart Call Handling

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Smart call handling You can handle incoming calls without touching the screen by turning on the Smart call handling function. Once activated, you can handle calls in the following way: Answer: bring the device to your ear.
  • Page 119 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Before updating your device You should update the software on your device to get the latest functionality, enhancements, and bug fixes in order to ensure optimal performance. When a software update is available, (System update icon) appears in the status bar.

  • Page 120: Updating Your Device Wirelessly

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Updating your device wirelessly Use the Software update application to update your device software wirelessly. The updates you can download over a mobile network depend on your operator. It is recommended to use a Wi-Fi network instead of a mobile network to download new software so that you can avoid data traffic costs.

  • Page 121: Application Updates

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Application updates If the automatic update feature is enabled, your applications get updated without you being asked, so you may not realize that large volumes of data are being downloaded. In order to avoid potentially high data transfer costs, you can disable automatic updates or enable automatic updates only over Wi-Fi connection.

  • Page 122: Restarting And Resetting Your Device

    If your device fails to turn on or you want to reset your device’s software, you can use Xperia Companion to repair your device. For more information on downloading and using Xperia Companion, search for Xperia Companion on the Sony customer support website.
  • Page 123 Related Topic Repairing the device software using Xperia Companion Settings menu G-441-100-11 Copyright 2022 Sony Corporation...
  • Page 124 If Xperia Companion is not installed on your computer, visit the Sony customer support website and search for Xperia Companion to download it.

  • Page 125: Resetting Your Applications

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Resetting your applications You can reset an application or clear application data if your application stops responding or causes issues with your device. Resetting application preferences does not delete any application data from your device.

  • Page 126: Viewing The Memory Status

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Viewing the memory status The internal storage stores downloaded or transferred content along with personal settings and data, and it tends to fill up as a result of normal usage. If the device starts to slow down, or applications suddenly shut down, you should consider the following: Close running applications that you are not using.
  • Page 127 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Freeing up space on the internal storage If the device starts to slow down, or applications suddenly shut down, freeing up space on the internal storage may solve the problem. Delete files and uninstall apps that you are not using to free up space.
  • Page 128 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Stopping applications and services from running If the performance of your device or apps is not optimal, try stopping apps and services from running. Find and tap [Settings] > [Apps]. Select an application or service, then tap [Force stop] > [OK].

  • Page 129: Formatting The Memory Card

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Formatting the memory card If your device cannot read content on the memory card, format the memory card on your device. Find and tap [Settings] > [Storage] > [This device] > [SD card].

  • Page 130: Mobile Data Connection

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Mobile data connection You need the correct internet settings to access the internet with a mobile data connection. For most mobile networks and operators, these settings come pre-installed on your device so that you can start using the internet right away.
  • Page 131 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 ® Increasing Wi-Fi signal strength There are a number of things you can do to improve Wi-Fi reception: Move your device closer to the Wi-Fi access point. Move the Wi-Fi access point away from any potential obstructions or interference.

  • Page 132: Controlling Data Usage

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Controlling data usage You can keep track of the amount of data transferred to and from your device over your mobile data or Wi-Fi connection during a given period. For example, you can view the amount of data used by individual applications. For data transferred over your mobile data connection, you can also set data usage warnings and limits to avoid additional charges.
  • Page 133 Related Topic Settings menu G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 134: Turning The Bluetooth Function On Or Off

    You can also turn Bluetooth on or off from the Quick settings panel. Note Your device cannot connect wirelessly to all types of Bluetooth devices. Sony does not guarantee that all Bluetooth devices are compatible with your device. To secure Bluetooth communications, your device supports a security function compliant with Bluetooth standards. However, security may be insufficient depending on the settings, etc.

  • Page 135: Naming Your Device

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Naming your device You can give your device a name. This name is shown to other devices after you have turned on the Bluetooth function and your device is set to visible. Find and tap [Settings] > [Device connection] > [Pair new device] > [Device name].

  • Page 136: Pairing With Another Bluetooth Device

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Pairing with another Bluetooth device When you pair your device with another device, you can, for example, connect your device to a Bluetooth headset or a Bluetooth car kit, and use these other devices to share music.
  • Page 137 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Sending items using Bluetooth technology Use Bluetooth technology to share items with other Bluetooth compatible devices such as phones or computers. You can send the following kinds of items: Photos and videos Music and other audio files...
  • Page 138 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Receiving items using Bluetooth technology Use Bluetooth technology to share items with other Bluetooth compatible devices such as phones or computers. You can receive the following kinds of items: Photos and videos Music and other audio files Web pages Make sure that the Bluetooth function is on and is visible to other Bluetooth devices.
  • Page 139 You may need to have Wi-Fi or Bluetooth activated on both devices for the connection to work. Hint You can connect your device to other NFC compatible devices produced by Sony, such as a speaker or a headphone. When establishing this kind of connection, refer to the User guide of the compatible device for more information.

  • Page 140: Using Your Device As A Wallet

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Using your device as a wallet You can use your device to pay for goods without reaching for your real wallet and manage all payment services in one place. When making a payment, remember to turn on the NFC function before you touch your device to a card reader.
  • Page 141 Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Wirelessly mirroring the screen of your device on a TV If your TV or other large display supports mirroring, you can enjoy content from your device on the TV or display without using a cable connection.
  • Page 142 Related Topic Overview Settings menu G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 143: Connecting Your Device To Usb Accessories

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Connecting your device to USB accessories You can use a USB host adapter to connect your device to USB accessories, such as USB mass storage devices, headphones, game controllers, USB keyboards, and USB mice.
  • Page 144 Note Sony does not guarantee that all USB accessories are supported by your device. This device has a capless USB port. If your device gets exposed to water, ensure that the port is completely dry before connecting a USB cable.

  • Page 145: Making Sure Your Device Is Protected

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Making sure your device is protected Your device includes security options, strongly recommended in case of loss or theft. There are several ways to protect your device, as listed below. Find and tap [Settings], and then search for the settings at the top of the screen.

  • Page 146: Finding The Imei Number(S) Of Your Device

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Finding the IMEI number(s) of your device Your device has one or two unique identification numbers that are referred to as IMEI or Product ID. You should keep a copy of this. You may require it if your device is stolen or when contacting support.

  • Page 147: Finding, Locking, Or Erasing A Lost Device

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Finding, locking, or erasing a lost device Google offers a location and security web service called “Find My Device”. After you sign in to a Google account, “Find My Device” is turned on by default. If you lose your device, you can use “Find My Device” to find, lock, or erase it.

  • Page 148: Limitations To Services And Features

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 About this Help Guide This is the Xperia 10 IV Help Guide for the Android 12 software version. If you are not sure which software version your device is running, you can check it in the Settings menu.

  • Page 149: Accessibility Settings

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Accessibility Accessibility settings Android provides many accessibility features such as [Talkback], [Text and display] ([Font size], [Color correction]), [Extra dim], [Dark theme], [Magnification], and more. You can find accessibility features under [Settings] > [Accessibility].

  • Page 150: Using Your Device In Wet And Dusty Conditions

    Your warranty does not cover damage or defects caused by abuse or use of your device in disregard of instructions from Sony. For information about warranty, please read the Important information provided under [Settings] > [About phone] > [Legal information] on your device.
  • Page 151 Use a micro-fiber cloth to wipe away any remaining moisture. Wipe buttons, ports, and parts of your device such as speakers, microphones, sensors, cameras, etc. as shown in the illustration. Leave your device for at least a couple of hours and ensure that it is completely dry before use. G-441-100-11 Copyright 2022 Sony Corporation...

  • Page 152: Legal Information

    Sony does not guarantee the accuracy, integrity or quality of any additional content or any other third-party content. Under no circumstances will Sony be liable in any way for your improper use of additional content or other third-party content.

  • Page 153: Warranty, Sar, And Usage Guidelines

    Help Guide Smartphone Xperia 10 IV XQ-CC54/XQ-CC72 Warranty, SAR, and usage guidelines For information about warranty, SAR (Specific Absorption Rate), and safety guidelines, please read the Important information provided under [Settings] > [About phone] > [Legal information] on your device.

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