Sony XQ-CQ62 Help Manual

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Help Guide

Smartphone

Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72

Topics for starting up your device

Inserting a SIM card and memory card

Configuring an eSIM (XQ-CQ54 only)

Turning on your device

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Summary of Contents for Sony XQ-CQ62

Page 1 Configuring an eSIM (XQ-CQ54 only) Turning on your device Popular topics Taking a screenshot Display settings External sites for reference Xperia 5 IV support information Android help Getting started Overview Inserting a SIM card and memory card Configuring an eSIM (XQ-CQ54 only)
Page 2 Recording your device screen Scanning QR codes Adjusting the idle time before the screen turns off Smart backlight control Using Side sense Using the Side sense menu Split-screen mode Pop-up window mode One-handed mode Alarm Notification light Icons in the status bar Status bar and notification panel Status icons Notification icons...
Page 3 HDR video recording Dynamic range Recording a steady video Using various capturing modes Selecting a capturing mode Slow motion videos Panorama Creative effect Using the AUTO/P/S/M modes AUTO/P/S/M mode overview Function menu Shooting still images Selecting a shooting mode Auto mode (AUTO) Program auto (P) Shutter speed priority (S) Manual exposure (M)
Page 4 Setting the Transfer & Tagging add-on mode Data storage Geotagging Grid lines Different ways to use the volume button Audio signals Video Pro (Videography Pro) Launching Video Pro Video Pro Menu Video Pro Settings Video Pro Streaming mode Cinema Pro (Cinematography Pro) Launching the Cinema Pro app Combining clips and watching a film Music Pro...
Page 5 External monitor Audio settings Monitor endurance mode Support app About the Support app Settings Settings menu Volume, vibration, and sound Volume and vibration Sounds and tones Display settings Setting Side sense options Using location services Date and time Power management Battery Care STAMINA mode Battery and power management...
Page 6 Maintenance Updating your device Before updating your device Updating your device wirelessly Application updates Restarting, resetting, and repairing Restarting and resetting your device Repairing the device software using Xperia Companion Resetting your applications Improving memory performance Viewing the memory status Freeing up space on the internal storage Stopping applications and services from running Formatting the memory card...
Page 7 Finding the IMEI number(s) of your device Finding, locking, or erasing a lost device Notes on use, accessibility, and legal information About this Help Guide Accessibility Using your device in wet and dusty conditions Legal information Warranty, SAR, and usage guidelines G-733-100-11 Copyright 2022 Sony Corporation...
Page 8 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Overview Note Screen covers and protectors may help you protect your device against damage. We recommend you use only those screen covers intended for your Xperia device. The use of third-party screen protection accessories may prevent your device from...
Page 9 3.5 mm audio jack Front camera Ear speaker/Second loudspeaker Proximity/Light sensor Second microphone Charging/Notification light Volume/Zoom button Power button/Fingerprint sensor Shutter button Main loudspeaker USB port/Charger ® You can view the screen of your device on a TV or other large display device using a USB Type-C cable.
Page 11: Inserting A Sim Card And Memory Card
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Inserting a SIM card and memory card Your device supports nano SIM cards. The XQ-CQ54 supports the use of one nano SIM card and a memory card. You can use the device as a dual SIM device by inserting a nano SIM card and configuring an eSIM.
Page 12 Place either the second SIM card (SIM2) or the memory card securely in the tray, in the correct orientation. Gently push the SIM card tray back into the slot until it fits into place. Related Topic Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 13 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Configuring an eSIM (XQ-CQ54 only) Your device supports eSIMs (downloaded SIMs). To use an eSIM, perform setup from the Settings menu. Find and tap [Settings] > [Network & internet] > [SIMs]. If you have a SIM card inserted or eSIM already downloaded, tap (Add icon).
Page 14 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Setting SIMs If you use two SIMs, you can do the following: Receive incoming communications via both SIMs. Select the number from which to send outgoing communications, or have the option to select a SIM each time you place a call.
Page 15 If the [Smart Forwarding] function does not work after you enable it, check that you have entered the phone numbers correctly for each SIM. In some cases, the numbers are detected automatically during setup. Otherwise, you are prompted to enter them manually. Related Topic Settings menu Inserting a SIM card and memory card G-733-100-11 Copyright 2022 Sony Corporation...
Page 16: Turning On Your Device
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Turning on your device It is recommended that you charge the battery for at least 30 minutes before starting up your device for the first time. You can still use your device while it is charging.
Page 17: Turning The Screen On Or Off
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Turning the screen on or off When your screen is turned off, your device can be locked or unlocked, depending on your screen lock setting. The Ambient display feature enables you to view information such as the time and notifications without pressing the power button.
Page 18 Setting up a Google account on your device Your device from Sony runs on the Android platform developed by Google. A range of Google applications and services is available on your device when you purchase it, for example, Gmail, Google Maps, YouTube, and the Google Play application.
Page 19: Charging Your Device
Note Your device has an embedded, rechargeable battery that can only be replaced by an authorized Sony service partner. Never try to open or take apart the device yourself. Doing so can cause damage and void your warranty.
Page 20 Red: Battery is charging, charge level is less than 15% Note If the message below appears on your device, a charging malfunction has occurred. Please stop using your device and contact an authorized Sony service partner for repair. Related Topic Battery and power management...
Page 21 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Charging your device with a wireless charger You can purchase a Qi-certified wireless charger to charge your device wirelessly. If you use your device while charging, the charging speed may become slower or even stop to protect the battery. The use of some applications while charging may disable charging or affect the charging function.
Page 22 The battery charge can be transferred to a device that supports Qi. However, the ability to transfer the battery charge to all devices that support Qi is not guaranteed. Hint The Battery share function can be used while charging your device using a USB cable. Related Topic Overview Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 23 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Synchronizing data using a Google account You can transfer data by synchronizing data with your account. There are several ways to synchronize data, depending on the kind of device or content that you want to back up and synchronize. You can automatically synchronize data when you start up your new device or synchronize manually using the app in which the content is located.
Page 24 To back up music and other document files from your new device, touch and hold the file you want to back up, and then tap (Share icon) to save it to Google Drive. Related Topic Settings menu Setting up a Google account on your device G-733-100-11 Copyright 2022 Sony Corporation...
Page 25 When you copy files from your old device to your new device, make sure that the folder names are the same on both devices. Note Always use a Sony-branded USB cable, since other types of USB cables may pose increased safety risks. Make sure the USB cable is completely dry. G-733-100-11 Copyright 2022 Sony Corporation...
Page 26 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Transferring content using an SD card You can transfer photos, videos, music, and other document files from your old device using an SD card. On your old device, copy the data that you want to transfer to an SD card using the Storage function in the Settings menu or the Files app.
Page 27: Home Screen
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Home screen Status bar Navigation bar Overview button – Tap to find all open apps. To open another app, tap the overview button, swipe left or right to select the app you want to open, and then tap the app.
Page 28 To view all apps in the app drawer and open an app Swipe up from the bottom of the screen to the top to open the app drawer. Tap the app that you want to open. To change your wallpaper You can change your wallpaper to a preset image or your favorite photo.
Page 29 Hint To add a widget to the Home screen, touch and hold an empty area on the Home screen, and then tap [Widgets]. Related Topic Settings menu Display settings G-733-100-11 Copyright 2022 Sony Corporation...
Page 30: Taking A Screenshot
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Taking a screenshot You can capture still images of any screen on your device as a screenshot. After you take a screenshot, you can view, edit, and share the image. Screenshots you take are automatically saved in your device’s internal storage.
Page 31 Drag the line to adjust the screenshot area, and then tap [Save]. To take a screenshot of a recently used app (Overview button) in the navigation bar.
Page 32 Swipe left or right to select the app of which you want to take a screenshot, and then tap [Screenshot]. Related Topic Using the Side sense menu Setting Side sense options Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 33 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Recording your device screen You can record a video of your device screen. Recorded videos are automatically saved in your device’s internal storage. Swipe down twice from the top of the screen to open the Quick settings panel.
Page 34: Scanning Qr Codes
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Scanning QR codes You can scan QR codes using Photo Pro. Find and tap (Photo Pro icon), and then switch the shooting mode to [BASIC] (Basic). Point the camera at the QR code, and then tap the notification that appears.
Page 35 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Adjusting the idle time before the screen turns off When your device is on and left idle for a set period of time, the screen dims and turns off to save battery power. You can change how long your screen stays active before it turns off.
Page 36: Smart Backlight Control
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Smart backlight control The smart backlight control keeps the screen on as long as the device is held in your hand. Once you put down the device, the screen turns off according to your screen timeout setting.
Page 37: Using Side Sense
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Using Side sense Side sense supports one-handed operation of your device by allowing you to perform gestures on the Side sense bar. Double-tap the Side sense bar to display the Side sense menu, which allows you to open apps and more.
Page 38 0:00 / 0:04 Returning to the previous screen using Side sense Slide down the Side sense bar. 0:00 / 0:04 Displaying the Multi-window menu Slide up the Side sense bar.
Page 39 0:00 / 0:03 Moving the Side sense bar Touch and hold the Side sense bar. Drag the Side sense bar to the desired position. When you move the Side sense bar to a position other than the left or right edge of the screen, the shape of the Side sense bar changes to (Floating icon).
Page 40 Setting Side sense options Pop-up window mode Split-screen mode G-733-100-11 Copyright 2022 Sony Corporation...
Page 41 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Using the Side sense menu Double-tap the Side sense bar or find and tap (Window manager icon). The Side sense menu is displayed. Side sense menu overview Main and pop-up Tap to display the Side sense menu.
Page 42 Headphone control panel (Headphones Connect) You can control headphones manufactured by Sony that have an app linkage function. The headphone control panel is displayed when the Headphones Connect app is installed on your device and the [Add headphone controls] switch is turned on under [Settings] > [Display] > [Side sense].
Page 43: Split-Screen Mode
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Split-screen mode The Split-screen mode enables you to view two applications at once, such as when you want to view your photos and the Calendar at the same time. Displaying apps in the Split-screen mode using the Multi-window menu Slide up the Side sense bar or find and tap (Window manager icon) >...
Page 44 Tap [Multi-window switch]. Swipe left or right to select the desired apps, and then tap [Done].
Page 45 Split-screen overview Application 1 Split-screen border – Drag to resize windows Multi-window switch icon – Tap (Multi-window switch icon) to select applications. (Multi-window switch icon) appears when you drag the split-screen border. Application 2 Overview button – Select a recently used application for the lower window Home button –...
Page 46 To resize the split-screen windows Drag the split-screen border in the center. To exit the split-screen mode Drag the split-screen border to the top or bottom of the screen. Related Topic Using Side sense Using the Side sense menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 47 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Pop-up window mode You can display another app in a small window overlaid on top of an app running in the full-screen mode. You can also display a third app in the pop-up window while viewing two apps using the Split-screen mode.
Page 48 Swipe left or right to select the app that you want to display in a small window, and then tap [Pop-up window]. Swipe left or right to select the app that you want to display in the full-screen, and then tap it.
Page 49 Pop-up window overview Drag to resize the window. Drag to move the window. Tap to exit the pop-up window mode and display the full-screen mode. Tap to maximize the window. Tap to iconize the window. Tap to close the window. Note Not all apps support the pop-up window mode.
Page 50 Related Topic Using Side sense Using the Side sense menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 51: One-Handed Mode
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 One-handed mode Enable One-handed mode to lower the entire screen so you can operate with one hand more easily. Find and tap [Settings] > [Display] > [One-handed mode], and then tap the [Use one-handed mode] switch to enable the function.
Page 52 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Alarm You can set one or several alarms and use any sound file saved on your device as the alarm signal. The alarm does not sound if your device is turned off. Find and tap [Clock] > [Alarm].
Page 53: Notification Light
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Notification light The notification light informs you about battery status and some other events. The notification light is enabled by default but can be disabled manually. Note If the notification light is disabled, it only lights up or flashes when there is a battery status warning, such as when the battery level goes below 15 percent.
Page 54: Status Bar And Notification Panel
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Status bar and notification panel Notification icons and status icons are displayed in the status bar at the top of the screen. Notification icons inform you of events, such as new messages. Status icons inform you of statuses, such as the condition of the battery and the signal strength of mobile or Wi-Fi network connections.
Page 55: Status Icons
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Status icons (Signal strength icon): The mobile network mode is also displayed when sending and downloading mobile data. (No signal icon) (Data roaming icon): International roaming is in use. (Wi-Fi signal icon): A Wi-Fi connection is enabled and data is being transmitted.
Page 56 STAMINA mode Controlling data usage Turning the Bluetooth function on or off Volume and vibration Alarm Using location services Notification icons G-733-100-11 Copyright 2022 Sony Corporation...
Page 57: Notification Icons
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Notification icons (New SMS icon) (Ongoing call icon) (Missed call icon) (Phone call on hold icon) (Call forward icon): Call forwarding is turned on (Downloading data icon) (Uploading data icon) (Software setup icon): A basic setup of your device is available...
Page 58 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Discover Photo Pro Photo Pro has two main features, the BASIC (Basic) mode and AUTO/P/S/M modes. With the BASIC (Basic) mode, you can easily take photos and record videos in a manner similar to a regular smartphone camera. With the AUTO/P/S/M modes, you can shoot your ideal images as if using a professional camera.
Page 59 ISO, shutter speed, white balance, and more. You can also output to the RAW format. Use the device shutter button to shoot still images in the AUTO/P/S/M modes. Related Topic BASIC (Basic) mode overview AUTO/P/S/M mode overview G-733-100-11 Copyright 2022 Sony Corporation...
Page 60: Photo Mode
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 BASIC (Basic) mode overview Photo mode Scene recognition icon and conditions icon These icons appear when Photo Pro automatically recognizes a scene or condition. Select a capturing mode Google Lens Front camera lens...
Page 61: Video Mode
Tap to adjust the Bokeh effect Tap to adjust color and brightness Video mode Selected microphone Nothing is displayed when using the device microphone. Select a capturing mode Google Lens Front camera lens Photo Pro settings menu Switch the shooting mode Geotagging status Use the volume button to zoom in or out Tap one of the angle buttons to switch lenses...
Page 62 Taking a photo or recording a video Geotagging Frequently used features in the BASIC (Basic) mode Using the flash Continuous shooting Self-timer Viewing photos and videos Bokeh effect Color and brightness HDR video recording Scanning QR codes Face/Eye AF (still image/video) G-733-100-11 Copyright 2022 Sony Corporation...
Page 63: Taking A Photo Or Recording A Video
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Taking a photo or recording a video This section explains basic camera operations in the BASIC (Basic) mode. Launch Photo Pro. Press the device shutter button fully down. Touch and hold (Camera icon) from the lock screen.
Page 64 To change the setting in the BASIC (Basic) mode, tap [MENU] > [Shooting mode at launch] > [Always use Basic mode]. Related Topic Settings menu Scanning QR codes Scene and condition recognition Frequently used features in the BASIC (Basic) mode Viewing photos and videos Self-timer G-733-100-11 Copyright 2022 Sony Corporation...
Page 65: Viewing Photos And Videos
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Viewing photos and videos View or share photos and videos in the Google Photos app after taking photos or recording videos. Viewing photos and videos while using Photo Pro You can also edit photos or videos, such as by adjusting the colors or cropping photos.
Page 67 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Scanning QR codes You can scan QR codes using Photo Pro. Find and tap (Photo Pro icon), and then switch the shooting mode to [BASIC] (Basic). Point the camera at the QR code, and then tap the notification that appears.
Page 68: Changing The Aspect Ratio
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Frequently used features in the BASIC (Basic) mode Changing the aspect ratio In the BASIC (Basic) mode, tap (Aspect ratio icon). Select a setting. Hint The number of photos and videos you can store depends on the resolution or MP (megapixel) value used and video length. High- resolution photos and videos take up more memory, so keep in mind that a lower resolution can be suitable for everyday use.
Page 69 (Switch between photo and video button) to select a video mode. Tap [MENU] > [Intelligent wind filter]. Tap the switch to enable the function. Related Topic Taking a photo or recording a video Scanning QR codes Pairing with a Bluetooth remote commander or grip G-733-100-11 Copyright 2022 Sony Corporation...
Page 70 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Taking a selfie Switch to the front camera and take a photo of yourself. To avoid blurred photos in low-light conditions, place your device on a solid surface and use the self-timer to keep the device steady.
Page 71 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Taking a selfie using Hand shutter Use Hand shutter to automatically take a photo a certain period of time after the camera detects your hand. The Hand Shutter feature is available only when using the front camera.
Page 72 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Color and brightness Your camera automatically adjusts the color and brightness value by detecting the light conditions and estimating the color temperature of ambient light. Digital cameras can only estimate the color temperature, so you may need to adjust the settings to get it correct.
Page 73: Bokeh Effect
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Bokeh effect You can take pictures with the Bokeh effect. The Bokeh effect decreases focus in the background of a photo to emphasize objects at the foreground, for an artistic effect. In the BASIC (Basic) mode, tap (Bokeh icon).
Page 74 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 HDR video recording Enable HDR (High Dynamic Range) to make your videos appear more dramatic and closer to what you see in real life. When [HDR(HLG/BT.2020)] is selected, video is recorded with a combination of HLG for the gamma curve and BT.2020 for the color space.
Page 75: Dynamic Range
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Dynamic range By using image processing that combines multiple frames, you can record videos with a wide dynamic range. In the BASIC (Basic) mode, tap (Switch between photo and video button) to select a video mode.
Page 76 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Recording a steady video When recording videos, you can use Video stabilization to compensate for camera movements and steady the frame. In the BASIC (Basic) mode, tap (Switch between photo and video button) to select a video mode.
Page 77 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Selecting a capturing mode You can select a capturing mode according to the subject or your purpose. In the BASIC (Basic) mode, tap [More], and then select a capturing mode. Capturing modes overview The following are some of the main capturing modes.
Page 78 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Slow motion videos The Slow motion video mode adds powerful effects to your videos. The Slow motion effect is added after a video is recorded at normal speed. Note Good lighting conditions are essential when you record slow motion videos.
Page 79 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Panorama Use the Panorama app to take wide-angle and panoramic photos. In the BASIC (Basic) mode, tap [More] > (Panorama icon). Tap the screen shutter button or press the device shutter button. Move the camera slowly and steadily in the direction of movement indicated on the screen.
Page 80 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Creative effect With the Creative effect app you can preset effects and color filters before taking a photo or recording a video. In the BASIC (Basic) mode, tap [More] > (Creative effect icon).
Page 81 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 AUTO/P/S/M mode overview Use the volume button to zoom in or out. Data storage icon/Amount of free space/Image size/File format/Geotagging status The scene icon or condition icon is also displayed when the AUTO mode is selected.
Page 82 Related Topic Function menu Shooting still images Auto mode (AUTO) Program auto (P) Shutter speed priority (S) Manual exposure (M) Camera settings memory Memory recall (MR) Pairing with a Bluetooth remote commander or grip G-733-100-11 Copyright 2022 Sony Corporation...
Page 83: Function Menu
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Function menu The settings that can be adjusted depend on the shooting mode. Drive mode Single shooting Continuous shooting: Hi: Shoots images continuously while you press and hold down the shutter button. The speed reaches a maximum of 20 images per second.
Page 84 Sets the ISO sensitivity automatically (AUTO) or manually. Sensitivity to light is expressed by the ISO number (recommended exposure index) using the dial. The larger the number, the higher the sensitivity. Metering mode Multi: Measures light on each area after dividing the total area into multiple areas and determines the proper exposure of the entire screen (Multi-pattern metering).
Page 85 Related Topic AUTO/P/S/M mode overview Shooting still images Program auto (P) Shutter speed priority (S) Manual exposure (M) Continuous shooting Self-timer Setting the focus by touching the viewfinder Using the flash Face/Eye AF (still image/video) G-733-100-11 Copyright 2022 Sony Corporation...
Page 86: Shooting Still Images
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Shooting still images Launch Photo Pro. Find and tap (Photo Pro icon). Press the shutter button fully down. Touch and hold (Camera icon) from the lock screen. Press the power button twice. Find and tap [Settings] > [System] > [Gestures] > [Quickly open camera], and then tap the switch to enable the function.
Page 87 You can turn the haptic feedback on or off when interacting with the display, such as the mode dial. Tap [MENU] > [Setup] > [Haptic feedback]. Related Topic Taking a photo or recording a video Auto mode (AUTO) Program auto (P) Shutter speed priority (S) Manual exposure (M) Camera settings memory Memory recall (MR) Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 88: Auto Mode (Auto)
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Auto mode (AUTO) The camera detects the type of scene and conditions and then shoots images with automatically adjusted settings, reducing noise and preventing camera shake. Switch the shooting mode to [AUTO] (Auto mode).
Page 89 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Program auto (P) The camera automatically adjusts the exposure (both the shutter speed and the aperture value) and you can set other shooting functions as desired. Switch the shooting mode to [P] (Program auto).
Page 90 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Shutter speed priority (S) You can capture a moving subject in various ways by adjusting the shutter speed. For example, you can capture it at the instant of movement with a high speed shutter, or as a trailing image with a low speed shutter.
Page 91 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Manual exposure (M) You can shoot with the desired exposure setting by adjusting both the shutter speed and ISO sensitivity. You can also shoot a trailing image of the movement of a subject with a long exposure.
Page 92 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Camera settings memory Allows you to register often-used combinations of modes and settings. The registered settings can be recalled by switching the shooting mode to [MR] (Memory recall). In the AUTO/P/S/M mode, adjust the settings.
Page 93 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Memory recall (MR) Allows you to shoot an image with recalled shooting settings. You can register often-used combinations of modes and settings with [Camera settings memory]. Switch the shooting mode to [MR] (Memory recall).
Page 94: Continuous Shooting
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Continuous shooting You can shoot still images continuously and find the best shot. Note In the BASIC (Basic) mode, the [Continuous shooting] and [Focus mode] functions are available while using the main camera in a photo mode.
Page 95 To select the best shot Tap the thumbnail to view the results. Scroll through the images you shot and select the image that you want to save. (Burst icon), and then select an option. Related Topic Self-timer G-733-100-11 Copyright 2022 Sony Corporation...
Page 96 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Self-timer Use the Self-timer to get more time to prepare for shooting an image. It also helps to keep your device steady and avoid blurred images. Tap the Drive mode button, and then select [Self-timer: 10 sec] or [Self-timer: 3 sec] as the delay time.
Page 97: Using The Flash
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Using the flash Use the flash according to the subject and lighting conditions. Tap the flash icon, such as (Auto flash icon). If required, change the flash setting. Note In the BASIC (Basic) mode, available settings depend on the capturing mode, photo mode, and video mode.
Page 98: Scene Recognition
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Scene and condition recognition In the BASIC (Basic) mode and AUTO (Auto) mode, the camera detects the type of scene and conditions, such as food, a portrait, a night scene, etc., and shoots still images with automatically adjusted settings.
Page 100 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Setting the focus by touching the viewfinder You can select a subject on which to focus by touching it in the viewfinder. After specifying the position where you want to focus, press the device shutter button halfway down to focus, and then shoot a still image.
Page 101 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Face/Eye AF (still image/video) The camera can detect the faces or eyes of people and animals, and then focus on the eyes automatically (Eye AF). To change the focus target, tap the face of the subject on whom you would like to focus.
Page 102 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Softening the skin tone You can shoot images with softer skin tones. Tap [MENU]. Find and tap [Soft skin effect] > [On]. Close the menu. The setting is saved. G-733-100-11 Copyright 2022 Sony Corporation...
Page 103 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Tracking an object The camera can detect and track a moving object. Note In the BASIC (Basic) mode, the [Touch to adjust] function is available while using the main camera in a photo mode.
Page 104 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Setting the Transfer & Tagging add-on mode By using the Transfer & Tagging add-on app, you can add IPTC metadata to images shot by your device, insert captions for them, and more. For more information about the Transfer & Tagging add-on app, go to support.d-...
Page 105: Data Storage
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Data storage You can select whether to store still images and videos on your device’s internal storage or on an SD card. Tap [MENU]. Find and tap [Data storage], and then select an option.
Page 106 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Geotagging You can save your still images and videos with the location where they were shot, this is called geotagging. The option to geotag your still images and videos requires a wireless network and that the GPS function be enabled.
Page 107: Grid Lines
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Grid lines With Grid lines, you can apply the “Rule of Thirds” and place important objects along the grid lines or their intersections. By not always having the object in the middle of the frame, you can make your still images and videos more interesting.
Page 108 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Different ways to use the volume button You can change the way you use the volume button. Tap [MENU]. Find and tap [Use Volume button as], and then select an option. Close the menu.
Page 109: Audio Signals
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Audio signals You can select whether or not the camera produces sounds, such as a shutter sound, sounds at the start and end of video recording, and a series of beeps for the countdown when you use the self-timer.
Page 110 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Launching Video Pro Video Pro is a video recording function that excels in mobility and flexibility of shooting. Video Pro allows you to shoot video with flexibility and accuracy according to your shooting environment. You are now free to capture your creative vision.
Page 111 Tap the thumbnail to view, share, or edit videos. To return to Video Pro, swipe down on the screen or tap (Back button). Related Topic Video Pro Menu Video Pro Settings Video Pro Streaming mode Pairing with a Bluetooth remote commander or grip G-733-100-11 Copyright 2022 Sony Corporation...
Page 112 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Video Pro Menu Tap [Menu] to open the menu. To switch pages, tap [1] or [2]. Some menus on page 2 can also be adjusted by tapping icons at the bottom of the viewfinder.
Page 113 The [Face/Eye AF] function is not available when [FPS] is set to [119.88] or [Video format] is set to [3840x2160P] and [FPS] is set to [59.94]. Related Topic Launching Video Pro Video Pro Settings Video Pro Streaming mode G-733-100-11 Copyright 2022 Sony Corporation...
Page 114 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Video Pro Settings (Settings icon) to open the Settings menu. Shooting ISO/Gain mode Switches the displayed value between the ISO sensitivity and gain. AGC Limit (HDR)/AGC Limit (SDR) Sets the upper limit for AGC (Auto Gain Control). An upper limit is not set when [Off] is selected. [AGC Limit (HDR)] and [AGC Limit (SDR)] are available when [Gain] is selected in [ISO/Gain mode].
Page 115: Maintenance
Bluetooth remote control Pairs with a Bluetooth remote commander. Reset settings Resets all settings to their defaults. Related Topic Launching Video Pro Video Pro Menu Video Pro Streaming mode Pairing with a Bluetooth remote commander or grip G-733-100-11 Copyright 2022 Sony Corporation...
Page 116 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Video Pro Streaming mode Video Pro supports live streaming using RTMP. While using Video Pro, tap (Settings icon) > [Streaming mode] > [On]. When you turn on the function for the first time, various notes or information will appear. Confirm the messages, mark the checkboxes, and then tap [OK] to proceed to the following steps.
Page 117 In this case, the following settings may improve the video and audio conditions. Tap [Menu] > [Video format], and then select [1280x720P]. (Settings icon) > [Video quality], and then select [Low]. Related Topic Launching Video Pro Video Pro Menu Video Pro Settings Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 118 Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Launching the Cinema Pro app Cinema Pro is an application powered by Sony’s digital motion picture camera technology. You can create your ideal videos by configuring various parameters and color settings. Find and tap (Cinema Pro icon).
Page 119 Tap [Level] to turn the level meter on or off. Tap [Level calibration] to calibrate the standard for the horizontal plane to fix deviations in the direction of tilt. Tap [Remaining memory format] to switch the unit for displaying the remaining memory between the remaining recordable time and the remaining memory capacity.
Page 120 Tap [Intelligent wind filter] to reduce wind noise. Select a value to change the audio level. Metered manual The Metered Manual indicates underexposure/overexposure. Related Topic Combining clips and watching a film G-733-100-11 Copyright 2022 Sony Corporation...
Page 121 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Combining clips and watching a film You can combine clips to create a film, and then watch the film using the Cinema Library. While using the Cinema Pro app, tap [All files] to display a list of clips in a project.
Page 122 Music Pro enables you to up-convert tracks that you recorded on an Xperia to Sony Music professional-studio quality using cloud AI processing. You can simulate the sound of Sony vacuum tube mics and Sony Music studio reverb, as well as reduce noise using specially developed audio separation technology.
Page 123: Transferring Music From A Computer To Your Device
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Transferring music from a computer to your device There are two ways to transfer music from a computer to your device: Connect your device to a computer using a USB cable. Drag down the status bar, tap the USB connection setting notification, and then tap [Tap for more options.] >...
Page 124: Listening To Music
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Listening to music Use the Music app to listen to your favorite music. Music player overview Minimize the full screen player Search all songs saved to your device View the play queue View more options...
Page 125 Transferring music from a computer to your device Music app features Enhancing the sound output using Dolby Sound Personalizing sound quality using 360 Reality Audio Enhancing the sound output using 360 Upmix Upscaling the quality of compressed music files (DSEE Ultimate) G-733-100-11 Copyright 2022 Sony Corporation...
Page 126: Editing Music Information
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Music app features This section explains features that are useful when using the Music app. Editing music information While a song is playing in the Music app, tap the album art in the music player screen and then tap [Edit music info].
Page 127: Screen Overview
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Launching the Game enhancer app The Game enhancer app makes gameplay much more convenient with various functions. While playing a game, tap (Floating icon). You can then improve the microphone sound quality when voice-chatting using a headset according to your mic type;...
Page 128 Related Topic Using the Game enhancer menu Setting the image quality and sound in the Game enhancer menu Live streaming using Game enhancer G-733-100-11 Copyright 2022 Sony Corporation...
Page 129 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Using the Game enhancer menu You can customize various settings while playing a game. While playing a game, tap (Floating icon). In the menu that opens, tap and configure the desired settings. Game enhancer settings...
Page 130 [Optimize touch area]: Restrict the touch area in the landscape mode. The [Optimize touch area] function is available when [Menu type] is set to [Pull-down bar] and the device is in the landscape mode. [H.S. power control]: Limit reductions in performance and degradation of the battery caused by the device overheating during charging.
Page 131 You can adjust the video and audio settings output to an external device connected to your device using a USB cable in the Settings menu. Find and tap [Settings] > [Device connection] > [Connection preferences] > [Video] or [Audio] in the [USB external output] category.
Page 132 Setting the image quality and sound in the Game enhancer menu Live streaming using Game enhancer STAMINA mode Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 133 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Setting the image quality and sound in the Game enhancer menu Adjusting the colors of displayed content You can preset up to 4 settings for [Image quality settings]. By selecting a preset according to your gaming situation, you can apply the appropriate settings.
Page 134 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Live streaming using Game enhancer You can enjoy live streaming directly from your Xperia device using helpful settings for an improved streaming experience. A Google account is necessary as a streaming account to live stream. Activate your account for live streaming in advance.
Page 135 Apply or cancel the privacy screen Show or hide the Game enhancer menu End the stream Related Topic Launching the Game enhancer app Using the Game enhancer menu Setting the image quality and sound in the Game enhancer menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 136 Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Using the External monitor app By connecting to an external camera such as Sony Alpha cameras, External monitor app can help you in the following situations: Take advantage of the high-definition display of your Xperia by using it as a camera monitor.
Page 137 Tap to adjust more detailed settings. Tap to select [Monitor mode] or [Streaming mode]. Audio status Video format/Frame rate Selected mode Related Topic Settings menu Overview External monitor Streaming mode External monitor Audio settings Monitor endurance mode G-733-100-11 Copyright 2022 Sony Corporation...
Page 138 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 External monitor Streaming mode The External monitor app supports live streaming using RTMP. Launch the External monitor app and connect a video device. (Settings icon) > [Streaming settings]. If no menus or icons are displayed, tap anywhere on the screen.
Page 139 Streaming indicator/Streaming time/Streaming bitrate (displayed only during streaming) Tap to mute or unmute the microphone. Tap to start or stop streaming. Network status Related Topic Using the External monitor app External monitor Audio settings Monitor endurance mode Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 140 Hint With some cameras manufactured by Sony, if you set the resolution for USB streaming to 720p on the camera and then connect it to your Xperia device, you can monitor or live stream the sound input from the camera. For more information about whether your camera supports this function and specific settings, refer to the Help Guide for the camera.
Page 141 Using the External monitor app External monitor Streaming mode Monitor endurance mode G-733-100-11 Copyright 2022 Sony Corporation...
Page 142 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Monitor endurance mode Your device may limit certain functions as a precaution when under intensive use. By turning on the Monitor endurance mode, you can maintain high performance for a longer period of time.
Page 143: About The Support App
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 About the Support app Use the Support app to find device and software information. You can read support topics or use helpful applications such as the device test. Note Support contact information is available from the Contact us menu even without a network connection.
Page 144: Settings Menu
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Settings menu View and change settings for your device from the Settings menu. Swipe up from the bottom of the screen to the top, and then find [Settings]. Tap [Settings], and then select the desired menu.
Page 145 To open the Settings menu from the Quick settings panel Swipe down twice from the top of the screen. Find (Settings icon). (Settings icon). Hint When the 3 buttons for Home, Back, and Overview are not displayed at the bottom of the screen, find and tap [Settings] > [System] >...
Page 147: Changing The Volume
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Volume and vibration The volume and vibration can be changed either by using the volume button or by changing a setting. You can change the ring, media, alarm, and in-call volumes. Additionally, you can set your device to vibrate.
Page 148: Setting The Ring Tone
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Sounds and tones Setting the ringtone You can set different ringtones for each SIM. You can also select a desired music file as a ringtone. Find and tap [Settings] > [Sound]. Select [Phone ringtone - SIM 1] or [Phone ringtone - SIM 2].
Page 149 To turn off all ringtone and/or notification sounds and set your device to vibrate only, select [None] from the list. To enable or disable other sounds and tones, find and tap [Settings] > [Sound], and then tap the switches to enable or disable the various sounds and tones. Related Topic Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 150: Display Settings
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Display settings You can change the screen’s behavior, brightness, viewing size, and quality. You can also adjust the image quality of photos and videos. Find and tap [Settings] > [Display]. Tap the setting you want to change.
Page 151 Related Topic Home screen Taking a screenshot Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 152 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Setting Side sense options You can configure how Side sense behaves or customize the menu, etc. For example, the following options are available for Side sense. Whether to show the Side sense bar on one or both sides of your screen The screen actions for gesture Find and tap [Settings] >...
Page 153: Using Location Services
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Using location services Location services allow applications such as Maps and the camera to use information from your mobile or Wi-Fi network as well as GPS (Global Positioning System) information to determine your approximate location.
Page 154: Date And Time
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Date and time You can change the date and time on your device. Find and tap [Settings] > [System] > [Date & time]. Tap the desired item to edit and change the values.
Page 155: Battery Care
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Battery Care Battery Care increases the lifespan of your battery. This feature detects your charging patterns and estimates the start and end time of your regular charging period. Your device charges at a regular speed until it is 90% charged, and then the charging rate is controlled so that your battery reaches 100% just before you disconnect the charger.
Page 156 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 STAMINA mode The STAMINA mode prolongs the time until the battery needs charging by disabling some functions of the device. When you turn on the STAMINA mode, the display switches to the Dark theme mode.
Page 157: Battery And Power Management
Turn off the location-sharing permission for an application. Uninstall applications that you are not using. Use a Sony original handsfree device to listen to music. Handsfree devices consume less battery than your device’s loudspeakers. Restart your device every now and then.
Page 158 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Checking battery consumption for applications You can check battery consumption for applications, and change the settings if necessary. Find and tap [Settings] > [Apps]. Select an application and review its battery consumption under [Battery].
Page 159 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Enhancing the sound output using Dolby Sound Using Dolby Sound makes playback sound more realistic and three dimensional. Find and tap [Settings] > [Sound] > [Audio settings]. Tap the [Dolby Sound] switch to enable the function.
Page 160 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Personalizing sound quality using 360 Reality Audio With 360 Reality Audio, music surrounds and immerses you as different sounds materialize from points all around your head. Headphones certified for 360 Reality Audio allow you to optimize your experience by analyzing your individual ear shape and enjoy the ultimate immersive music experience.
Page 161 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Enhancing the sound output using 360 Upmix Using 360 Upmix makes playback of all stereo sound sources, including streaming services, sound like spatial audio. It is recommended that you use headphones to enjoy the effects produced by the function.
Page 162 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Upscaling the quality of compressed music files (DSEE Ultimate) The DSEE Ultimate function upscales your compressed music accurately using AI technology. Find and tap [Settings] > [Sound] > [Audio settings]. Tap the [DSEE Ultimate] switch to enable the function.
Page 163 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Reducing wind noise when recording You can remove the noise produced by wind hitting the microphone when recording without losing the original audio quality. Find and tap [Settings] > [Sound] > [Audio settings] > [Intelligent wind filter].
Page 164 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Using Dynamic Vibration The Dynamic Vibration feature enhances your media experience by adding synchronized vibration when you watch videos or listen to music on your device. To learn more about this feature, go to [Settings] > [Sound] > [Dynamic Vibration].
Page 165 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Adjusting Dynamic Vibration settings Adjusting the vibration level while playing content using a media app Open the desired media app, such as the Music app. Start playback of the media contents. Press the volume button to open the volume panel.
Page 166: Ambient Display
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Ambient display The Ambient display lets you view information such as the time, notifications, or music on the screen when the screen is turned off. The Ambient display can also show album art while music is playing.
Page 168: Smart Call Handling
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Smart call handling You can handle incoming calls without touching the screen by turning on the Smart call handling function. Once activated, you can handle calls in the following way: Answer: bring the device to your ear.
Page 169 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Before updating your device You should update the software on your device to get the latest functionality, enhancements, and bug fixes in order to ensure optimal performance. When a software update is available, (System update icon) appears in the status bar.
Page 170: Updating Your Device Wirelessly
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Updating your device wirelessly Use the Software update application to update your device software wirelessly. The updates you can download over a mobile network depend on your operator. It is recommended to use a Wi-Fi network instead of a mobile network to download new software so that you can avoid data traffic costs.
Page 171: Application Updates
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Application updates If the automatic update feature is enabled, your applications get updated without you being asked, so you may not realize that large volumes of data are being downloaded. In order to avoid potentially high data transfer costs, you can disable automatic updates or enable automatic updates only over Wi-Fi connection.
Page 172: Restarting And Resetting Your Device
If your device fails to turn on or you want to reset your device’s software, you can use Xperia Companion to repair your device. For more information on downloading and using Xperia Companion, search for Xperia Companion on the Sony customer support website.
Page 173 Related Topic Repairing the device software using Xperia Companion Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 174 If Xperia Companion is not installed on your computer, visit the Sony customer support website and search for Xperia Companion to download it.
Page 175: Resetting Your Applications
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Resetting your applications You can reset an application or clear application data if your application stops responding or causes issues with your device. Resetting application preferences does not delete any application data from your device.
Page 176: Viewing The Memory Status
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Viewing the memory status The internal storage stores downloaded or transferred content along with personal settings and data, and it tends to fill up as a result of normal usage. If the device starts to slow down, or applications suddenly shut down, you should consider the following: Close running applications that you are not using.
Page 177 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Freeing up space on the internal storage If the device starts to slow down, or applications suddenly shut down, freeing up space on the internal storage may solve the problem. Delete files and uninstall apps that you are not using to free up space.
Page 178 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Stopping applications and services from running If the performance of your device or apps is not optimal, try stopping apps and services from running. Find and tap [Settings] > [Apps]. Select an application or service, then tap [Force stop] > [OK].
Page 179: Formatting The Memory Card
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Formatting the memory card If your device cannot read content on the memory card, format the memory card on your device. Find and tap [Settings] > [Storage] > [This device] > [SD card].
Page 180: Mobile Data Connection
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Mobile data connection You need the correct internet settings to access the internet with a mobile data connection. For most mobile networks and operators, these settings come pre-installed on your device so that you can start using the internet right away.
Page 181 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 ® Increasing Wi-Fi signal strength There are a number of things you can do to improve Wi-Fi reception: Move your device closer to the Wi-Fi access point. Move the Wi-Fi access point away from any potential obstructions or interference.
Page 182: Controlling Data Usage
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Controlling data usage You can keep track of the amount of data transferred to and from your device over your mobile data or Wi-Fi connection during a given period. For example, you can view the amount of data used by individual applications. For data transferred over your mobile data connection, you can also set data usage warnings and limits to avoid additional charges.
Page 183 Related Topic Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 184: Turning The Bluetooth Function On Or Off
You can also turn Bluetooth on or off from the Quick settings panel. Note Your device cannot connect wirelessly to all types of Bluetooth devices. Sony does not guarantee that all Bluetooth devices are compatible with your device. To secure Bluetooth communications, your device supports a security function compliant with Bluetooth standards. However, security may be insufficient depending on the settings, etc.
Page 185: Naming Your Device
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Naming your device You can give your device a name. This name is shown to other devices after you have turned on the Bluetooth function and your device is set to visible. Find and tap [Settings] > [Device connection] > [Pair new device] > [Device name].
Page 186: Pairing With Another Bluetooth Device
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Pairing with another Bluetooth device When you pair your device with another device, you can, for example, connect your device to a Bluetooth headset or a Bluetooth car kit, and use these other devices to share music.
Page 187 You can operate Photo Pro and Video Pro on your Xperia device with a Bluetooth remote commander or grip manufactured by Sony (sold separately). For details on compatible remote commanders and grips, visit the Sony website for your area or consult your Sony dealer or local authorized Sony service facility.
Page 188 Turn the [Bluetooth remote control] function on or off individually for Photo Pro and Video Pro. To change the name of the paired Bluetooth remote commander, find and tap [Settings] > [Device connection], tap (Settings icon) beside the name of the paired Bluetooth remote commander, and then tap (Edit icon).
Page 190 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Sending items using Bluetooth technology Use Bluetooth technology to share items with other Bluetooth compatible devices such as phones or computers. You can send the following kinds of items: Photos and videos Music and other audio files...
Page 191 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Receiving items using Bluetooth technology Use Bluetooth technology to share items with other Bluetooth compatible devices such as phones or computers. You can receive the following kinds of items: Photos and videos Music and other audio files Web pages Make sure that the Bluetooth function is on and is visible to other Bluetooth devices.
Page 192 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Sharing audio with multiple devices (Bluetooth LE Audio) The Audio Sharing function of Bluetooth LE Audio enables you to broadcast audio to multiple headphones simultaneously. You can enjoy the same content with two or more people. Both the source and receiving devices must support LE Audio.
Page 193 You may need to have Wi-Fi or Bluetooth activated on both devices for the connection to work. Hint You can connect your device to other NFC compatible devices produced by Sony, such as a speaker or a headphone. When establishing this kind of connection, refer to the User guide of the compatible device for more information.
Page 194: Using Your Device As A Wallet
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Using your device as a wallet You can use your device to pay for goods without reaching for your real wallet and manage all payment services in one place. When making a payment, remember to turn on the NFC function before you touch your device to a card reader.
Page 195 Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Wirelessly mirroring the screen of your device on a TV If your TV or other large display supports mirroring, you can enjoy content from your device on the TV or display without using a cable connection.
Page 196 Related Topic Overview Settings menu G-733-100-11 Copyright 2022 Sony Corporation...
Page 197: Connecting Your Device To Usb Accessories
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Connecting your device to USB accessories You can use a USB host adapter to connect your device to USB accessories, such as USB mass storage devices, headphones, game controllers, USB keyboards, and USB mice.
Page 198 Note Sony does not guarantee that all USB accessories are supported by your device. This device has a capless USB port. If your device gets exposed to water, ensure that the port is completely dry before connecting a USB cable.
Page 199: Making Sure Your Device Is Protected
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Making sure your device is protected Your device includes security options, strongly recommended in case of loss or theft. There are several ways to protect your device, as listed below. Find and tap [Settings], and then search for the settings at the top of the screen.
Page 200: Finding The Imei Number(S) Of Your Device
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Finding the IMEI number(s) of your device Your device has one or two unique identification numbers that are referred to as IMEI or Product ID. You should keep a copy of this. You may require it if your device is stolen or when contacting support.
Page 201: Finding, Locking, Or Erasing A Lost Device
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Finding, locking, or erasing a lost device Google offers a location and security web service called “Find My Device”. After you sign in to a Google account, “Find My Device” is turned on by default. If you lose your device, you can use “Find My Device” to find, lock, or erase it.
Page 202: Limitations To Services And Features
Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 About this Help Guide This is the Xperia 5 IV Help Guide for the Android 12 software version. If you are not sure which software version your device is running, you can check it in the Settings menu.
Page 203: Accessibility Settings
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Accessibility Accessibility settings Android provides many accessibility features such as [Talkback], [Text and display] ([Font size], [Color correction]), [Extra dim], [Dark theme], [Magnification], and more. You can find accessibility features under [Settings] > [Accessibility].
Page 204: Using Your Device In Wet And Dusty Conditions
Your warranty does not cover damage or defects caused by abuse or use of your device in disregard of instructions from Sony. For information about warranty, please read the Important information provided under [Settings] > [About phone] > [Legal information] on your device.
Page 205 Use a micro-fiber cloth to wipe away any remaining moisture. Wipe buttons, ports, and parts of your device such as speakers, microphones, sensors, cameras, etc. as shown in the illustration. Leave your device for at least a couple of hours and ensure that it is completely dry before use. G-733-100-11 Copyright 2022 Sony Corporation...
Page 206: Legal Information
Sony does not guarantee the accuracy, integrity or quality of any additional content or any other third-party content. Under no circumstances will Sony be liable in any way for your improper use of additional content or other third-party content.
Page 207: Warranty, Sar, And Usage Guidelines
Help Guide Smartphone Xperia 5 IV XQ-CQ54/XQ-CQ62/XQ-CQ72 Warranty, SAR, and usage guidelines For information about warranty, SAR (Specific Absorption Rate), and safety guidelines, please read the Important information provided under [Settings] > [About phone] > [Legal information] on your device.