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Manual
Rev. 1.1
Original Instructions
Storm-OM-001
28 February 2020
This document, including the information contained herein, is proprietary to Triotech Amusement Inc.

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Summary of Contents for Triotech Storm VR

  • Page 1 Manual Rev. 1.1 Original Instructions Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 2 Storm-OM-001 - © Triotech Inc., 2020. All Rights Reserved. Triotech Inc. www.trio-tech.com Original Instructions Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 3: Table Of Contents

    VR Helmet Description ..................25 4.4.2 Link Box Description ................... 26 4.4.3 Lighthouses Description ..................27 Electrical and Physical distribution ................. 28 Back Cabinet ........................28 Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 4 What can I do when the status light on the headset indicates an error? ............................ 61 13.1.3 What should I do if the headset is not tracked? .......... 61 Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 5 17 Triotech Service and Support Team Contact ..............69 List of Tables Table 1 Symbols Convention ......................7 Table 2 Definitions ..........................7 Table 3 Acronyms ..........................7 Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 6: Introduction

    Phone: +1 (450) 760-9082 (Press 1 for Service and Support) Toll Free (US/CAN): 1-888 465-4634 Fax: +1 (450) 760-9348 service@trio-tech.com 24-hour technical support Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 7: Document Conventions

    Person enjoying the Ride. A Rider is a Guest of the Operator. Table 2 Definitions Acronym Definition Human Machine Interface Infrared Special Effects Table 3 Acronyms Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 8: Disclaimers

    The components used in this Storm has been approved following quality control tests at various stages of production. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 9: Health And Safety

    The instructions shall include the equipment markings as noted above, including the maximum weight limit. There shall be no substitute for the DANGER WARNING CAUTION Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 10: Grounding Instructions

    No adapters should be used with this product. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 11: Conditions Of Use

    WARNING: Risk of Electric Shock: Connect all parts of the Storm to properly grounded outlets only. • that the cables are not located where they can be stepped on or tripped over. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 12: Ridership Safety Information

    Is under the influence of alcohol or drugs. • • at risk. This attraction contains flashing lights. It may cause discomfort and • trigger seizures for people with photosensitive epilepsy. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 13: Ridership Rules

    This notice should be kept in such condition that customers can easily read. An attendant should make sure that each guest is aware of these safety instructions and ride rules. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 14 Storm-OM-001 - The rules should be visible for all guests: Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 15: Ride Duration

    POWER CABLE AC EUROPE 2 PINS • 150-0903 POWER CABLE UK • 150-0786 POWER CABLE SWISS • 150-1273 POWER CABLE DANEMARK 10A, 250V, TYPE K Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 16: System Information

    Storm-OM-001 - System Information Footprint: 50 square foot 1600mm 2770mm 2920mm Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 17: Seat Assembly

    System Information Seat Assembly Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 18: Base Assembly

    Storm-OM-001 - Base Assembly Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 19: Right Rear Pillar Assembly

    System Information Right Rear Pillar Assembly Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 20: Left Rear Pillar Assembly

    Storm-OM-001 - Left Rear Pillar Assembly Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 21: Front Cabinet

    System Information Front Cabinet Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 22 Storm-OM-001 - Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 23: System Components

    The Unit is intended for indoor use only. Be sure to keep the cabinet dry and maintain operating temperatures of 10-40 Celsius or 50-104 Fahrenheit. No lubrication required to any mechanism. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 24: Sound System

    The motion is provided by the control box and opto board. HTC Vive Pro The VIVE Pro HMD comes with the following items, which are used to experience immersive VR environments: Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 25: Vr Helmet Description

    4.4.1 VR Helmet Description The sensors on the headset are sensitive. Do not cover or scratch the sensor lenses, including the proximity sensor. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 26: Link Box Description

    Storm-OM-001 - 4.4.2 Link Box Description Use the link box to connect the headset to the computer. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 27: Lighthouses Description

    Do not attempt to pry open the base stations as doing so could injure you or damage the product. If the front panel is cracked or damaged, stop using the base stations. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 28: Electrical And Physical Distribution

    6. Amp PB425B50 and fan board 7. Seat Two (2) PSU for the two (2) HTC Helmet I/O Board Fan controller & PB425B50 board Ampli PB415 Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 29 3. Client Computer 4. KCU 5. TV 6. Amp & Fan board Back Post • • Four (4) seat speakers • One (1) Lighthouse Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 30: Storm-Om-001 3 28 February 2020

    • Two (2) LED Tubes • Two (2) LED pucks • Two (2) times • Terminal 12/24VDC & 120VAC • One (1) Lighthouse Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 31: Motion Leap Controller

    Leap Motion technology tracks the movement of your hands and fingers, so you can reach into virtual and augmented reality to interact with new worlds. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 32: Storm Operations

    Choose the • There is a 10 seconds delay for the second guests to activate their player position. • The movie will then start. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 33: Preventive Maintenance

    Seats Inspect seats and safety rubber below seat for rips Ensure that the seats are clean. The Lapbar is functioning properly. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 34: Monthly

    This form shall be kept on file for all time in case consulting is required. Check all point with a check mark to confirm each step has been observed. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 35: Special Effects Maintenance

    The DMX unit must be set to the proper address and channel. Refer to the DMX Address Table section of the Configuration appendix. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 36: Maintenance And Repairs

    10.1 Removing and Replacing an Actuator The left and right sides are considered to be as if you were sitting on the seats. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 37: Lifting The Seat, Accessing The Base

    3- The ACM is located in the motion base in-between both seats. 4- Disconnect the appropriate cable. Do not pull on the cable. Always pull on the connector. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 38: Replacing An Actuator

    3- Remove the 4 screws holding the ACM 4- Remove the 6 screws from the access on the bottom plate. cover. Remove the access cover. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 39 7- Remove the two screws on the side of 8- Now the grounding plates on the side of the ACM. the ACM can be removed. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 40 Note: It is quite easy to lose these screws. In such a case, you can replace them by the same screws from the replacement kit. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 41 The instructions can now be followed in reverse to complete the installation of the new actuator. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 42 The white connector and the black connector of the left-hand actuator should be • connected on the left-hand side of the control box. Do not cross cables or connectors. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 43: Replacing The Control Box

    2- You can now remove the cover. 2.5mm allen key to remove the access Remove the cables on the left of the cover. ACM. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 44 To install a new control box, follow the same steps in reverse order and make sure the new box is of the same type as the one you are replacing. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 45: Replacing A Drive Assembly Or Actuator Motor

    Motor cable should be opposite to the please reinsert it before reassembling three screw holes on the holding plate the two. of the Drive Assembly part as shown. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 46: Replacing A Fan

    Disconnect the fan cable located underneath the fan. • Using a phillips screw driver, remove the screws around the fan. • The fan can now be removed and replaced. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 47: Replacing A Speaker

    Gain access to the front cabinet by removing the front and top plate of the cabinet. • Disconnect the speaker cable. • Remove the screws holding the speaker. • The speaker can now be removed and replaced. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 48: Replacing A Vr Helmet Harness Cable

    4- Remove the old harness and insert the new one. 5- Reconnect the harness and close the helmet arm. Run the room configuration. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 49: Replacing A Vr Helmet

    3- Connect the new VR Helmet and run room configuration. When replacing a VR Helmet, it is important to pass the cables in the same manner that the cables are position originally. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 50: Replacing A Base Station

    1 Storm, make sure the Base Stations do not share a channel in- between different machines. 5- Confirm Calibration and reboot the Storm. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 51: System Calibration

    9- The Server will reboot and should start in normal mode (the CLIENT has now already started in normal mode also) so the system is now up and running. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 52: Htc Vr Calibration

    The headset needs to fit in between the guides on the calibration plate. To do so the horizontal visual adjust may need to be retracted using the button on the left side under the VR Helmet. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 53 Select "Run Room setup" Inside SteamVR Room Setup • Make sure that Headset is placed on the calibration plate. • Select Standing Only Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 54 With the headset on the calibration plate, click on Calibrate Center click Next . • Leave the value to 0 and click on Calibrate Floor . Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 55 Calibration icon will need to be double clicked on BOTH computers, otherwise the Storm will not function properly. Always reb selected on the KVM. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 56 Always perform configuration changes Client first. Server second. Once both computers are ready, set the KVM back to Server and click on the game application. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 57: Storm Configuration

    If only 1 player is starting a game, the player will need to wave their hands above the leap Otherwise the Storm will go back to attract mode and consume the payment. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 58 To reboot the machine, select Restart or Restart in Calibration Mode. when Starting or Rebooting the Storm, otherwise it will not function properly. Always perform configuration changes Client first. Server second. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 59: Storm Initial Startup Checklist

    Validate that the ride is working properly without any tracking issue. • Validate that sound is playing properly • Validate that the wind effect is working properly Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 60: Troubleshooting

    Wait for the installation to finish. 4. To verify that Vive hardware are detected, restart SteamVR on your computer. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 61: What Can I Do When The Status Light On The Headset Indicates An Error

    You should feel comfortable bending down without the headset slipping off. If the headset is too low on your face, your display will appear blurry. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 62: What Can I Do To Resolve The "Headset Not Found" Error

    Vive. If the error is not resolved, Contact our Triotech customer service. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 63: What Should I Do If I Don't Hear A Sound While Using The Audio Cable

    Find the volume slider for HTC-VIVE, and then set it to 50%. device and • Click Mixer. Find the current program, and then set the current volume to 50%. program Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 64: Base Stations

    Storm Whenever you encounter an issue, please reboot the Storm manually. If the issue persists, please contact our Triotech Service and Support Team. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 65: Money Acceptor Installation

    For either 1 card or 2 card swiper configuration, connect both signal at the same location. • Set the credit value in the card swiper system. • Set machine credit value to 1 for each player. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 66: Storage Requirements

    The temperature shall be kept between 18° and 25° Celsius at all times. • The humidity level shall be kept between 50 and 60 % non-condensing at all times Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 67: Storm Information

    The serial numbers of the seats are: 16.1.2 Storm Weight Pillar Structure: 788 lbs approx. Front, including seats: 776 lbs approx. Total: 1570 lbs approx.. Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 68: Date Of Manufacture

    Storm-OM-001 - 16.1.3 Date of Manufacture Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 69: Triotech Service And Support Team Contact

    Phone: +1 (450) 760-9082 (Press 1 for Service and Support) Toll Free (US/CAN): 1-888 465-4634 Fax: +1 (450) 760-9348 service@trio-tech.com 24-hour technical support Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 70 ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 71 ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ ___________________________________________ Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.
  • Page 72 Storm-OM-001 - Storm-OM-001 28 February 2020 This document, including the information contained herein, is proprietary to Triotech Amusement Inc.

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