Section 6: Troubleshooting - Pentair Pool Products SuperFlo High Performance Pump Installation And User Manual

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Section 6
Troubleshooting
Use the following troubleshooting information to resolve possible problems with your SuperFlo pump.
WARNING — RISK OF ELECTRICAL SHOCK OR ELECTROCUTION.
Improperly installation will create an electrical hazard which could result in death or serious injury
to pool users, installers, or others due to electrical shock, and may also cause damage to property.
1. If you are not familiar with your pool filtering system and/or heater:
Note: Turn off power to unit prior to attempting service or repair.
Problems and Corrective Actions
Problem
FAILURE TO PUMP
Pump Will Not Prime — to much air
Pump Will Not Prime — not enough water
Pump strainer clogged
Pump strainer gasket defective
REDUCED CAPACITY and/or HEAD
Air pockets or leaks in suction line
Pump Will Not Prime — to much air
Clogged impeller
Pump strainer clogged
SuperFlo Pump Installation and User's Guide
a. Do NOT attempt to adjust or service without consulting your dealer, or a qualified pool
technician.
b. Read the entire Installation & User's Guide before attempting to use, service or adjust the
pool filtering system or heater.
Corrective Action
Check suction piping and valve glands on any suction gate valves.
Secure lid on pump strainer pot and make sure lid gasket is in place.
Check water level to make sure skimmer is not drawing air.
Make sure suction lines, pump strainer, and pump volute are full of water.
Make sure valve on suction line is working and open, (some systems do not have valves).
Check water level to make sure water is available through skimmer.
Clean pump strainer pot.
Replace gasket.
Check suction piping and valve glands on any suction gate valves.
Secure lid on pump strainer pot and make sure lid gasket is in place.
Check water level to make sure skimmer is not drawing air.
Turn off electrical power to the pump.
Remove the clamp that holds the volute to the seal plate.
Slide the motor and seal plate away from the volute.
Clean debris from impeller.
If debris cannot be removed, complete the following steps.
(1) Remove left hand thread anti-spin bolt and O-ring.
(2) Remove, clean and reinstall impeller.
(3) Reinstall anti-spin bolt.
Reinstall diffuser and quad ring.
Reinstall motor and seal plate into volute.
Reinstall clamp around seal plate and volute and tighten securely.
Clean suction trap.