Thank you for choosing these hearing aids. 1. Quick guide ................2 2. Parts of the hearing aid and charger ........4 Unitron is a hearing solution company that believes 3. Charging the hearing aids ............8 people should feel really good about the entire 4.
1. Quick guide Left & right hearing aid markings Low battery warning Multi-function button L marking for left hearing aid. 2 beeps every R marking for right hearing aid 30 minutes Turning hearing aids on/off Press and hold the button on each hearing aid for 3 seconds Enter flight mode until the indicator lights change.
2. Parts of the hearing aid and charger Moxi B-RS hearing aids Indicator light - shows the charging state of the battery and when hearing aid switching on / off Microphones - sound enters your hearing aids through the microphones Multi-function button - functions as an on/off switch, switches between listening programs, changes the volume level, and accepts or...
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Unitron Moxi RS charger External power supply USB cable (< 3 m) Power supply* Power supply specification Hearing aid charging inserts Power supply output 5 VDC +/-10%, with left/right indicators voltage current 1 A Charger input voltage 5 VDC +/-10%,...
3. Charging the hearing aids Using the charger Connecting the power supply 1. Insert the hearing aids into the charging a) Plug the larger end of inserts. Make sure the the charging cable left and right hearing into the power supply. b) Plug the smaller end aid markings match the into the USB port on...
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fully charged, so the hearing aids can be safely Approximate Indicator light Charging state left in the charger. It can take up to 3 hours to charging times charge the hearing aids. The charger cover can 0 – 10% be closed while charging. 30 min (25%) 11 –...
4. Turning your hearing aids on and off 5. Putting your hearing aids on your ears Your hearing aids will turn on automatically when removed 1. Place the hearing aid from the charger. To turn behind your ear. hearing aids on and off when 2.
6. Operating instructions Removing the hearing aid 1. Pull on the bend of the These instructions describe the default wire and remove the multi-function button or tap control hearing aid from behind settings. Your hearing care professional the ear. may change the functionality. See your hearing care professional for more information.
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Program control Volume control If your multi-function button has been If your multi-function button is a program control, e ach time you push the button on either configured as a volume control, either: hearing aid for longer than 2 seconds, you will Push the button on your right hearing aid to •...
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On/off Program/volume control push button Switch on hearing aid If your hearing care professional has configured one hearing aid to be a program control and the The hearing aid is configured other hearing aid to be a volume control: to switch on automatically when removed from the Push the button on your right / left...
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Tap control Connectivity overview If paired with a Bluetooth enabled device, The illustration below shows some of the multiple functions can be accessed using tap connectivity options available for your hearing aids. control e.g. accept/end phone call, pause/ resume streaming, start/stop voice assistant. To use tap control tap the top of your ear twice.
Pairing your mobile phone with your Using the Unitron Remote Plus app hearing aids Compatibility information 1. On your device (i.e. phone) go to your Remote Plus app can be used on: settings menu to ensure Bluetooth is on ®...
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Connecting to your mobile phone Phone calls After your hearing aids have been paired to your Your hearing aids allow direct communication device, they will automatically connect again with Bluetooth enabled devices. When paired when switched on. and connected to a phone, you will hear the caller’s voice directly in your hearing aids.
Using your mobile phone with your Accepting a mobile phone call When receiving a call, an incoming call hearing aids notification will be heard in the hearing aids. Making a phone call The call can be accepted by tapping the top of Start a call on your paired mobile phone as you your ear twice, or with a short push of less than normally would.
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Ending a call Rejecting a phone call A call can be ended by tapping the top of your An incoming call can be rejected by a long press ear twice, a long press of more than 2 seconds on the multi-function button on either hearing on the multi-function button on the hearing aid, aid for more than 2 seconds.
Flight mode In flight mode, your hearing aids cannot connect directly to your phone. Your hearing aids operate in the frequency range of 2.4 GHz–2.48 GHz. When flying, some Exiting flight mode operators require all devices to be switched To enable the Bluetooth wireless function and to into flight mode.
7. Operating, transport and storage Rebooting your hearing aid conditions Use this technique if your hearing aid is in an The product is designed such that it functions error state. This will not remove or delete any without problems or restrictions if used as program or settings.
8. Caring for your hearing aids Please ensure to charge the hearing aids regularly during long-term storage. Protecting your hearing aids Expected Service Life: These hearing aids are classified as IP68. This The hearing aids and the compatible charger means that they are water and dust resistant and designed to withstand daily life situations.
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Charger: Before using hair spray or applying cosmetics, you should remove your hearing aid from your ear, Make sure that charger inserts are clean. Never use cleaning agents such as household because these products may damage it. detergents, soap, etc. for cleaning your charger. Your hearing aids are resistant to water and •...
9. Exchanging the earwax protection Speaker with dome Removing the dome from the speaker Your hearing aid is equipped with an earwax protection to protect the speaker from earwax 1. Remove the dome from damage. the speaker by holding the Please check the earwax protector regularly speaker in one hand and the and exchange it if it looks dirty or if the hearing...
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Exchanging the earwax protection with Attaching the dome to the speaker CeruShield™ Disk 1. Gently rotate the CeruShield 1. Hold the speaker in one hand Disk in the direction indicated and the dome in the other. by the arrows until a free opening appears under the 2.
10. Troubleshooting guide Cause Possible remedy Issue: Hearing aid not loud enough or distorted Cause Possible remedy Volume too low Increase volume if volume Issue: Hearing aid not functioning control available (see Chapter 6) Speaker/dome blocked Clean speaker opening/ dome Low battery Charge hearing aid Hearing aid switched off...
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Cause Possible remedy Cause Possible remedy Issue: Indicator light on hearing aid does not light up Issue: Indicator light on hearing aid switches off when when hearing aid placed in charging inserts hearing aid is removed from charger Hearing aid not inserted Insert hearing aid correctly “Auto On”...
11. Service and warranty Cause Possible remedy Issue: Charging does not start while charger Local warranty connected to power supply Please ask the hearing care professional where Hearing aid not inserted Insert hearing aid correctly you purchased your hearing aids and chargers correctly into charger into charger about the terms of the local warranty.
12. Important safety information Warranty limitation This warranty does not cover damage from Please read the relevant safety information and improper handling or care, exposure to limitations-of-use information on the following chemicals or undue stress. Damage caused by pages before using your hearing aid. third parties or non-authorized service centers renders the warranty null and void.
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Presence of a chronic tinnitus (only • hearing loss from 12 years of age. The tinnitus applicable for devices which provide the software feature is intended for patients with Tinnitus feature) chronic tinnitus from 18 years of age. Charger: The intended patient population is the Contraindications user of the compatible hearing aids.
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the previous 90 days; that a referral is not appropriate or in the best interests of the patient when the following History of sudden or rapidly progressive • applies: hearing loss in one or both ears within the previous 90 days. When there is sufficient evidence that •...
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disclaimer to confirm that the referral advice Side effects has not been accepted and that it is an Physiological side-effects of hearing aids like informed decision. tinnitus, dizziness, wax build up, too much pressure, sweating or moisture, blisters, itching Charger: Please note, contraindications are and/or rashes, plugged or fullness and their not derived from the charger, but from the consequences like headache and/ or ear pain,...
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A hearing aid will not restore normal hearing the death of a patient, user or other • and will not prevent or improve a hearing person impairment resulting from organic conditions. the temporary or permanent serious • Infrequent use of a hearing aid does not permit deterioration of a patient’s, user’s or other a user to attain full benefit from it.
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Hazard warnings Changes or modifications to the hearing aid that were not explicitly approved by Sonova AG are WARNING: The hearing aids use a Pincell lithium not permitted. Such changes may damage your ion battery. These batteries are hazardous and ear or the hearing aid.
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• Keep the wireless hearing aid at least 15 cm Hearing programs in the directional microphone (6 inches) away from the active implant. If mode reduce background noises. Please be you experience any interference, do not use aware that warning signals or noises coming the wireless hearing aids and contact the from behind, e.
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If such use is necessary, this equipment and Do not touch the contacts of the charger when the other equipment should be observed to powered verify that they are operating normally. Hearing aids should not be fitted with domes / Use of accessories, transducers and cables wax protection systems when used by clients other than those specified or provided by the...
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Product safety Do not use your hearing aid in areas where electronic equipment is prohibited. These hearing aids are water resistant and not waterproof. They are designed to withstand The hearing aids have to be dry before charging. normal activities and occasional accidental Otherwise the charging reliability cannot be exposure to extreme conditions.
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Do not place the charging accessories close Special medical or dental examination including to an induction cooking surface. Conductive radiation described below, may adversely affect structures inside the charging accessories could the correct functioning of your hearing aids. absorb inductive energy resulting in thermal Remove and keep them outside the examination destruction.
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Mobile phone compatibility rating The performance of the individual hearing aids may vary with individual mobile phones. Some hearing aid users have reported a buzzing Therefore, please try these hearing aids with sound in their hearing aids when they are using your mobile phone or, if you are purchasing a mobile phones, indicating that the mobile new phone, please be sure to try it with your...
Tinnitus masker Should you develop any side effects while using the tinnitus masker, such as Tinnitus masker uses broadband noise to headaches, nausea, dizziness or heart provide temporary relief of tinnitus. palpitations or experience a decrease Tinnitus masker warnings in auditory function such as decreased The tinnitus masker is a broadband sound loudness tolerance, worsening of tinnitus, or generator.
13. Information and explanation of Important information symbols The tinnitus masker generates sounds that are used as part of your personalized With the CE symbol, Sonova AG confirms that temporary tinnitus management program this product – including accessories – meets the xxxx to provide relief from tinnitus.
14. Compliance information The symbol with the crossed-out garbage bin is to make you aware that this device as well as chargers may not be thrown away as normal household waste. Please Declaration of conformity dispose of old or unused devices, at waste disposal Hereby, Sonova AG declares that this product meets the sites intended for electronic waste, or give your device requirements of the Medical Devices Regulation MDR2017/745...
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Notice 2 Radio information of your wireless hearing aid Changes or modifications made to this device not expressly Antenna type Linear Dipole Antenna approved by Sonova AG may void the FCC authorization to operate Operation frequency 2.4 GHz – 2.48 GHz this device.
15. Warning to hearing aid dispensers Immunity standards EN 60601-1-2 (to comply with the U.S. Food IEC 60601-1-2 EN 61000-4-2 and Drug Administration (FDA) IEC 61000-4-2 regulations) EN IEC 61000-4-3 IEC 61000-4-3 A hearing aid dispenser should advise a prospective hearing aid user to consult promptly with a licensed physician (preferably EN 61000-4-4 an ear specialist) before dispensing a hearing aid if the hearing...
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hearing are identified and treated before the hearing aid is Your feedback purchased. Following the medical evaluation, the physician will Record your specific needs or concerns and bring to give you a written statement that states that your hearing loss your first office visit after getting your hearing aids.
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Australian Sponsor : Sonova Australia Pty Ltd. 12 Inglewood Place, Norwest NSW 2153 Australia And importer for European Union : Sonova Deutschland GmbH Max-Eyth-Str. 20 70736 Fellbach-Oeffingen, Germany Pat. www.sonova.com/en/intellectualproperty For a listing of Unitron group companies, please visit www.unitron.com...
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