Table of Contents
Advertisement
11. Help
Problem
I cannot register a cordless
handset to a base unit.
11.3.4 Fax – sending
Problem
I cannot send documents.
I cannot send a fax overseas.
The other party complains
that letters on their received
document are distorted or not
clear.
The other party complains
that black lines, white lines or
smudges appear on their
received document.
Documents frequently
misfeed.
11.3.5 Fax – receiving
Problem
I cannot receive documents.
I cannot receive documents
automatically.
The display shows
"CONNECTING.....", but
faxes are not received.
70
Cause & Solution
L The maximum number of base units are already registered to the cordless
handset. Cancel unused base unit registrations from the cordless handset
(page 59).
L The maximum number of cordless handsets are already registered to the
base unit. Cancel unused cordless handset registrations from the base unit
(page 59).
L You entered the wrong PIN. If you forget your PIN, consult your nearest
Panasonic service centre.
L Place the cordless handset and the base unit away from other electrical
appliances.
Cause & Solution
L The other party's fax machine is busy or has run out of recording paper. Try
again.
L The other party's machine is not a fax machine. Check with the other party.
L The other party's fax machine failed to answer the fax automatically. Send
the fax manually (page 35).
L The memory is full of received documents and the quick scan (feature #34
on page 52) is ON. Turn this feature OFF, and send the fax again.
L Use the overseas transmission mode (feature #23 on page 51).
L Add two pauses at the end of the telephone number or dial manually.
L If your line has special telephone services such as call waiting, the service
may have been activated during fax transmission. Connect the unit to a line
that does not have these services.
L Another telephone on the same line is off the hook. Hang up the telephone
and try again.
L Try copying the document with this unit. If the copied image is clear, there
may be something wrong with the other party's machine.
L Adjust the scan contrast using feature #58 (page 54).
L The scanner glass or rollers are dirty with correction fluid, etc. Clean them
(page 76). Please do not insert a document before correction fluid has dried
completely.
L Clean the document feeder rollers, recording paper feeder and rubber flap
(page 76).
Cause & Solution
L The ink film is empty. Replace the ink film with a new one (page 14).
L The receiving mode is set to TEL mode.
Change the receiving mode:
– TAM/FAX mode (page 40) or FAX ONLY mode (page 40).
L The time taken to answer the call is too long. Decrease the number of rings
(page 48, feature #06 on page 50).
L The greeting message is too long. Record a shorter message (page 45).
L The receiving mode is set to FAX ONLY mode and the incoming call is not
a fax. Change the receiving mode:
– TAM/FAX mode (page 40) or TEL mode (page 39).
Advertisement
Table of Contents
