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RQT7772-B.fm Page 16 Friday, November 19, 2004 3:43 PM
Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, consult
your dealer for instructions. (Reference pages are shown in parentheses.)
Power
≥ Insert the AC mains lead securely into the household mains
No power.
socket. (5)
≥ When "Auto Power Off" is set to "On", the unit automatically
The unit is
automatically
switches to standby after approximately 30 minutes in the
stop mode. (15)
switched to the
standby mode.
No operation
≥ This unit cannot play discs other than the ones listed in
No response
these operating instructions. (3)
when any buttons
≥ The unit may not be operating properly due to lightning,
pressed.
static electricity or some other external factor. Turn the unit
off and then back to ON. Alternatively, turn the unit off,
disconnect the AC mains lead, and then reconnect it.
≥ Condensation has formed: Wait 1 to 2 hours for it to
evaporate.
≥ Check that the batteries are installed correctly. (5)
No response
≥ The batteries are depleted: Replace them with new ones. (5)
when remote
≥ Point the remote control at the remote control sensor and
control buttons
operate. (6)
pressed.
≥ Check the video or audio connection. (4, 5)
No picture or
≥ Check the power or input setting of the connected
sound.
equipment.
≥ Check that the DVD-RAM has something recorded on it.
≥ While stopped, press and hold [QUICK OSD] and [;] on the
You have forgotten
your ratings
unit and then also press and hold [<OPEN/CLOSE] on the
unit until "Initialised" disappears from the television. Turn the
password.
unit off and on again. All settings will return to the default
Reset all the settings
values.
to Factory Preset.
Specific operation impossible or incorrect
≥ Play may take time to begin when an MP3 track has still
It takes time
before play starts.
picture data. Even after the track starts, the correct play time
[MP3]
will not be displayed, however this is normal.
≥ These functions do not work with some DVD-Videos.
The program and
random play
functions do not
work. [DVD-V]
≥ Press [∫] twice and then press [1] (PLAY).
Menu doesn't
[VCD]
appear.
with
playback control
16
≥ Adjust the position. ("Subtitle Position" in Display Menu) (13)
Subtitle position
is wrong.
≥ Display the subtitles. (9)
No subtitles.
≥ The end of an item becomes point B when it is reached.
In A-B Repeat,
point B is
automatically set.
≥ A-B Repeat is canceled when you press [QUICK REPLAY].
Repeat play is
≥ Chapter repeat is canceled when you press [ADVANCED
automatically
canceled.
DISC REVIEW].
Picture incorrect
≥ Ensure that the unit is not connected through a video
Picture distorted.
cassette recorder. (4)
≥ Make sure that progressive output has not been selected
when the connected television is not progressive compatible.
Press and hold [CANCEL] until the picture displays correctly.
The settings will return to "525 (480)i" or "625 (576)i".
≥ Change "TV Aspect" in "Video" tab. (14)
Picture size
≥ Use the television to change the aspect. If your television
doesn't fit the
screen.
does not have that function, change "4:3 Aspect" in Display
Menu. (13)
≥ Change the Zoom setting. (8)
≥ The unit and television are using different video systems.
The television
[Asia] Use a multi-system or NTSC television.
may display
\Others] Use a multi-system or PAL television.
incorrectly or
≥ The system used on the disc doesn't match your television.
colors appear
faded.
–PAL discs cannot be correctly viewed on an NTSC
television.
–This unit can convert NTSC signals to PAL 60 for viewing on
a PAL television ("NTSC Disc Output" in "Video" tab). (14)
≥ Restore the zoom ratio to a1.00. (8)
Menu not
≥ Set "Subtitle Position" in Display Menu to "0". (13)
displayed
≥ Set "4:3 Aspect" in Display Menu to "Normal". (13)
correctly.
≥ Turn off TV's zoom function.
Auto zoom
≥ Use the other preset aspect ratios or manual adjustment. (8)
function does not
≥ Zoom function may not work well, especially in dark scenes
work well.
and may not work depending on the type of disc.
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