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2.4 GHz Digital Cordless Answering System
Operating Instructions
KX-TG2355
Model No.
Pulse-or-tone dialing capability
The unit is Caller ID compatible. To display the caller's name and phone number,
you must subscribe to Caller ID service.
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for 6 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
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Table of Contents
Related Manuals for Panasonic KX-TG2355
Summary of Contents for Panasonic KX-TG2355
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Page 1: Operating Instructions
The unit is Caller ID compatible. To display the caller’s name and phone number, you must subscribe to Caller ID service. PLEASE READ BEFORE USE AND SAVE. Charge the battery for 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico... - Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read the IMPORTANT SAFETY INSTRUCTIONS on page 73 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID this phone will display a caller’s name and phone number.
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Page 3: For Best Performance
For Best Performance Battery Charge The handset is powered by a rechargeable Nickel- Metal Hydride (Ni-MH) battery. Charge the battery for 6 hours before initial use (p. 10). Base Unit Location/Noise Calls are transmitted between the base unit and handset using wireless radio waves. -
Page 4: Table Of Contents
Contents Location of Controls ..6 Installation ....9 Connections ... . . 9 Installing the Battery in the Handset . - Page 5 Answering System Automatic Answering Operation ....52 Setting the Unit to Answer Calls ....52 Monitoring Incoming Calls .
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Page 6: Location Of Controls
Location of Controls Base unit... - Page 7 Handset Back side Speaker Headset Jack (p. 65) [C] (TALK) Button (p. 25) [s] (Speakerphone) Button (p. 25) [*] (TONE) Button (p. 48) [HOLD/INTERCOM] Button (p. 26, 43) For assistance, please call: 1-800-211-PANA(7262) Location of Controls Display Charge Contacts (p. 11) Ringer/Message Alert Indicator (p.
- Page 8 Location of Controls Handset soft keys Talk 00-00-32 (VE) Mute Pressing the right soft key selects mute “Mute ”. Pressing the left soft key selects Voice Enhancer “ (VE)”. • When a function name does not appear above a soft key, the soft key has no function.
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Page 9: Installation
Connections Fasten the cords. Hooks • USE ONLY WITH Panasonic AC ADAPTOR PQLV1 (Order No. PQLV1Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID services. -
Page 10: Installing The Battery In The Handset
Installation Installing the Battery in the Handset Insert the battery (1), and press it down until it snaps into the compartment (2). Close the cover. To replace the battery: Press the notch on the cover firmly and slide it as indicated by the arrow. -
Page 11: Battery Replacement
“Recharge battery” is displayed and/or “7” continues to flash, or “Charge for 6h” and “8” are displayed, the battery may need to be replaced. Please order a new Panasonic HHR-P104 battery at the telephone number shown on page 2. To replace the battery, see page 10. -
Page 12: Programmable Settings
Programmable Settings Programming Guidelines This unit has several programmable functions which can be selected from the function menu on the display (p. 13). How to select a function item from the menu Make sure the handset and the base unit are not being used. The handset must be operated near the base unit and while off the base unit. -
Page 13: Function Menu Table
Function Menu Table You can use the following functions to customize your unit. See the corresponding pages for function details. • After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys (p. 66–67). Main menu (p. -
Page 14: Date And Time
Programmable Settings Date and Time We recommend you set the date and time so that the unit will announce the day and time each message was recorded when you play back messages. Press [MENU]. Scroll to “Date and time” by pressing [d] or [B], then press Select. -
Page 15: Display Language
Display Language You can select either “English” or “Spanish” as the display language. The factory preset is “English”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press Select. Scroll to “Change language” by pressing [d] or [B], then press Select. To change from English to Spanish, press Español. -
Page 16: Line Mode
Programmable Settings Line Mode Handset The line mode is preset to “B” and generally should not be adjusted. If “Line in use” on the handset and “ the line mode selection is incorrect. Set line mode to “A”. Press [MENU]. Scroll to “Initial setting”... -
Page 17: Ringer Volume
Ringer Volume You can select the handset or base unit ringer volumes to high, medium, low, or off. The factory preset is HIGH. If the handset and base unit ringer is turned off, the handset or base unit will ring at the low level for intercom calls, and will not ring for outside calls. -
Page 18: Ringer Tone
Programmable Settings Base unit ringer volume Make sure the base unit is not being used. To set the ringer volume to high (preset), medium, or low, press VOLUME [<] or [>]. • To increase volume, press VOLUME [>]. To decrease volume, press VOLUME [<]. •... -
Page 19: Lcd Contrast
Base unit ringer tone (use either the handset or the base unit) Base Unit Make sure the base unit is not being used. Press VOLUME [<] or [>], then select the desired ringer tone by pressing [1] to [7]. [1] to [3] : Bell ringer patterns •... -
Page 20: System
Preparing the Answering System Greeting Message You can record a personal greeting message of up to 2 minutes. If you do not record your own message, one of two pre-recorded greetings will be played for callers (p. 21). The total recording time of all messages (greeting, incoming and memo) is about 16 minutes. -
Page 21: Preparing The Answering System
To review the greeting Press [GREETING CHECK]. To erase the greeting Press [GREETING CHECK], then press [ERASE] while the recorded message is being played. • The unit will answer calls with a pre-recorded greeting (see below). Pre-recorded greeting If you do not record a greeting (p. 20), one of two greetings will be played when a call is received, depending on the caller’s recording time (p. -
Page 22: Caller's Recording Time
Preparing the Answering System Caller’s Recording Time You can select “1 minute”, “2 minutes”, “3 minutes” or “Greeting only” for the caller’s recording time. The factory preset is “3 minutes”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press Select. Press Select at “Set answering”. -
Page 23: Number Of Rings
Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”*. The factory preset is “4”. Press [MENU]. Scroll to “Initial setting” by pressing [d] or [B], then press Select. -
Page 24: Recording Mode
Preparing the Answering System Recording Mode Two recording modes are available. The factory preset is “Standard recording (16min)”, which provides more recording time (16min) and standard sound quality. “Enhanced recording (8 min)” provides less recording time (8 min) but clearer sound quality. -
Page 25: Making Calls
Making Calls Using the Handset Press [C]. • “Talk” is displayed. Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. To hang up, press [OFF] or place the handset on the base unit. - Page 26 Making Calls To dial after confirming the entered number Enter a phone number. 3334444| Clear Pause • If you misdial, press Clear. Enter the correct number. • If a pause is required when dialing, press Pause where needed (p. 49). •...
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Page 27: Voice Enhancer Technology
Voice Enhancer Technology Panasonic’s Voice Enhancer Technology clarifies the voice of the person you are talking to, reproducing a more natural-sounding voice that is easier to hear and understand. Voice Enhancer Technology can be turned on or off. The factory preset is OFF. -
Page 28: Using The Base Unit
Making Calls Using the Base Unit Press [SP-PHONE]. • The SP-PHONE indicator lights. Dial a phone number. When the other party answers, talk into the MIC (microphone). To hang up, press [SP-PHONE]. • The indicator light goes out. • To switch to the handset while using the base unit speakerphone: —... -
Page 29: Answering Calls
Answering Calls When a call is received, the unit rings, “Incoming call” is displayed, and the Ringer/Message Alert indicator on the handset and “ flash rapidly. If you subscribe to Caller ID, see page 30. Handset Press [C] or [s]. •... -
Page 30: Caller Id Service
Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, caller names and phone numbers will be displayed and recorded in the Caller List. How Caller ID information is displayed and announced When a call comes in, the unit will ring and Caller ID information will be received. -
Page 31: Talking Caller Id
Talking Caller ID To use this feature, you need to subscribe to Caller ID. For further information, please contact your telephone company. • If the unit does not receive Caller ID information, the unit will announce “Call from out of area”, “Call from private caller”, or “Call from long distance”. If a call is received from an area where name display service is not available, “Number available”... -
Page 32: Using The Caller List
Caller ID Service Base unit Talking Caller ID feature This feature must be turned on or off for the base unit by using the handset. Press [MENU]. Scroll to “Initial setting” by pressing [ or [ ], then press Select. Scroll to “Set base unit”... -
Page 33: Viewing The Caller List
Viewing the Caller List Press Rcvd calls, [ Caller List. To search from the most recent call, press [ To search from the oldest call, press [ • The caller’s name, number and the time and date of the call are displayed. Name and phone number are alternately displayed as shown on the right. -
Page 34: Editing The Caller's Phone Number
Using the Caller List Editing the Caller’s Phone Number You can edit a phone number in the Caller List by removing its area code and/or the long distance code “1”. Once you call back an edited number, this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call (Caller ID Number Auto Edit, page 35). -
Page 35: Caller Id Number Auto Edit
Caller ID Number Auto Edit Once you call back an edited number (p. 34), this unit can automatically edit incoming phone numbers from the same area code in the Caller List and each time you receive a call. For example, it can ignore the area code of calls originating from your area code, so that you can call these numbers from the Caller List without dialing the area code. -
Page 36: Storing Caller Information In The Phone Book
Using the Caller List Storing Caller Information in the Phone Book Handset Caller names and phone numbers that are in the Caller List can be stored in the phone book. Press Rcvd calls, [ Caller List. Scroll to the desired caller by pressing [ Press Select. -
Page 37: Erasing Caller Information
Erasing Caller Information To erase a specific caller Press Rcvd calls, [ Caller List. Scroll to the desired caller by pressing [ ], then press Erase. • To erase other items, repeat step 2. • To exit the Caller List, press [OFF]. To erase all entries Before erasing all entries, make sure that you have viewed all missed calls. -
Page 38: Phone Book
Phone Book The handset can store up to 50 names and phone numbers in its phone book. You can make a call by selecting a name or number from the phone book. Storing Names and Numbers Press Phone book. Press Add. •... -
Page 39: Selecting Characters To Enter Names
Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Characters Keys # & ’ ( ) ; , – . / 1 a b c A B C 2 d e f D E F 3 g h i G H I 4... -
Page 40: Dialing From The Phone Book
Phone Book Dialing from the Phone Book Press Phone book. Press Search. Scroll to the desired item. To scroll down, press [ ]. To scroll up, press [ Phone book items are sorted in the following order: Alphabet letters (Alphabetical) Space &... -
Page 41: Chain Dial
Index table Keys Index Symbols, 1 A, B, C, 2 D, E, F, 3 G, H, I, 4 J, K, L, 5 Handset Chain Dial You can dial a combination of phone book or manual key pad entries while making a call. -
Page 42: Editing An Item In The Phone Book
Phone Book Editing an Item in the Phone Book Press Phone book. Press Search. Scroll to the desired item by pressing [ ], then press Edit. • To search for the item by initial, see page 40. Edit the name (p. 39), then press [ •... -
Page 43: Intercom
Intercom Intercom calls can be made between the handset and the base unit. Making Intercom Calls Handset From Press [HOLD/INTERCOM]. • The base unit will ring for 1 minute. • To stop paging, press [OFF]. When the paged party answers, start talking. •... -
Page 44: Answering Intercom Calls
Intercom Answering Intercom Calls Handset When a handset is paged, it rings and the Ringer/Message Alert indicator flashes rapidly. Press [C], [s] or [HOLD/INTERCOM]. • You can also answer a call by pressing any button except [d], [B] or [OFF]. To disconnect the intercom, press [OFF]. -
Page 45: Transferring A Call
Transferring a Call You can transfer an outside call to the base unit or the handset. From the Handset: (1) During a call, press [HOLD/INTERCOM]. • The call is put on hold. (2) Press Base. (3) Wait for the paged party to answer, then you can announce the transfer. -
Page 46: Quick Call Transfer
Transferring a Call Quick call transfer You can transfer a call without waiting for the paged party to answer. Handset During a call, press [HOLD/INTERCOM], then press Base. Press [OFF] to hang up. Base Unit During a call, press [LOCATOR/INTERCOM]. Press [SP-PHONE] to hang up. -
Page 47: Conference Calls
Conference Calls While you are talking with an outside caller, the base unit user or the handset user can join the conversation and establish a conference call. Handset During a call, press [HOLD/ INTERCOM]. • The call is put on hold. Press Base. -
Page 48: Special Features
Special Features Temporary Tone Dialing (For Rotary or Pulse Service Users) Press (TONE) before entering access numbers which require tone dialing. • The dialing mode changes to tone. You can enter numbers to access an answering service, electronic banking service, etc. When you hang up, the dialing mode will return to pulse. -
Page 49: Using The Pause Key (For Pbx Line/Long Distance Calls)
Using the PAUSE Key (For PBX Line/Long Distance Calls) We recommend you press Pause or P if a pause is required for dial with a PBX or to make a long distance call. Ex. Line access number [9] (PBX) [9] N Pause or •... -
Page 50: Incoming Call Tone
Special Features Incoming Call Tone During an intercom call (p. 43), you can be informed of incoming calls by two tones. If this feature is turned on, incoming call tones will be heard for as long as the line is ringing. -
Page 51: Key Tone
Handset Key Tone You can select whether or not the handset keys will sound tones (key tone, confirmation tone, error tone). The factory preset is ON. Press [MENU]. Scroll to “Initial setting” by pressing [ or [ ], then press Select. Scroll to “Key tone”... -
Page 52: Operation
Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. • The total recording time of all messages (greeting, incoming and memo) is about 16 minutes. If messages are recorded in noisy rooms, the time may be shortened by up to 3 minutes. -
Page 53: Monitoring Incoming Calls
Monitoring Incoming Calls While a caller is leaving a message, you can monitor the call through the base unit speaker. • To increase the speaker volume while monitoring, press VOLUME decrease the volume, press VOLUME To answer a call while monitoring, press [SP-PHONE] on the base unit or press [C] or [s] on the handset. -
Page 54: Listening To Messages
Listening to Messages Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p. 14). Using the Base Unit You can see the total number of recorded messages on the base unit display. If the NEW MESSAGE indicator flashes on the base unit, new messages have been recorded. -
Page 55: Using The Handset (Remote Operation)
Using the Handset (Remote Operation) If “New message” is displayed on the handset, new messages have been recorded. • If the Message Alert is turned on (p. 24), the Ringer/Message Alert indicator on the handset will flash slowly when new messages have been recorded and the handset is not in use. - Page 56 Listening to Messages For Caller ID service users (p. 30) During playback using the handset, the handset display will show the name and/or number of the caller whose message is being played. To call back the displayed number: 1. During playback, press [MENU]. 2.
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Page 57: Erasing Messages
Erasing Messages The unit will announce the remaining recording time after playback if it is less than 3 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” flashes on the base unit. FULL —the ANSWER ON indicator flashes rapidly (when the Answering System is on). Erase unnecessary messages. -
Page 58: Recording A Memo Message
Recording a Memo Message Base Unit You can record a voice memo message of up to 3 minutes in memory. Press [MEMO]. After the long beep, talk clearly 20 cm (8 inches) away from the MIC. • The base unit display shows the elapsed recording time. -
Page 59: Remote Operation From A Touch Tone Phone
Remote Operation from a Touch Tone Phone While outside, you can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 61). • To skip the voice menu and operate the unit directly, see page 62. Summary of remote operation Call your unit from a touch tone phone. -
Page 60: Remote Code
Remote Operation from a Touch Tone Phone Remote Code The remote code prevents unauthorized people from accessing your unit and listening to your messages. Choose any 2-digit number (00–99) for your remote code. The factory preset remote code is “11”. If you do not program your own remote code, you can use “11”. -
Page 61: Voice Menu
Remote Operation from a Touch Tone Phone Voice Menu The shaded parts are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press [2]. Press 1 to play back new messages. Press 2 for other functions. Press [2]. -
Page 62: Direct Remote Operation
Remote Operation from a Touch Tone Phone Direct Remote Operation Once you have entered the remote code, you can also control your unit by direct commands instead of using the voice menu. To end remote operation, hang up at anytime. Direct commands [4] : Plays back new... -
Page 63: Wall Mounting
Wall Mounting This unit can be mounted on a wall phone plate. Push the hook and turn it upward. Turn the hook until a click is heard. Press the tabs in the direction of the arrows (1), then remove the wall mounting adaptor (2). Connect the AC adaptor. -
Page 64: Belt Clip
Belt Clip You can hang the handset on your belt or pocket using the included belt clip. To attach the belt clip Shoulder Rest Attachment Use the shoulder rest attachment if you need to keep your hands free during a phone conversation. -
Page 65: Optional Headset
Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Please use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA88HA, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2. Connecting an optional headset Open the headset jack cover, and insert the headset plug into the headset jack as shown below. -
Page 66: Direct Commands
Direct Commands Handset After pressing [MENU], you can also program menu items directly by pressing ([0] to [9], [*] and [#]) instead of using the soft keys. Menu item Ringer volume Ringer tone (for handset) Incoming call tone (for handset) Message play Date and time Voice enhancer... - Page 67 Menu item Recording mode Change language Message alert Ringer tone (for base unit) Incoming call tone (for base unit) Talking Caller ID (for base unit) During programming: To complete the operation, press the right soft key (Save). To exit programming, press [OFF]. •...
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Page 68: If The Following Appear On Your Display
If the Following Appear on Your Display... The following will be displayed when the unit needs your attention. Display message Recharge battery Charge for 6h No link to base. Move closer to base, try again. Please lift up and try again. Busy Error!! Phone book full... -
Page 69: Troubleshooting
Troubleshooting If the handset display shows error messages, see “If the Following Appear on Your Display...” (p. 68) for the Cause & Remedy. Telephone System Problem “No link to base. Move closer to base, try again.” is displayed and an alarm tone sounds. - Page 70 Troubleshooting Problem You cannot redial. You cannot make long distance calls. The handset does not display the caller’s name and/or phone number. The handset and/or base unit does not announce the displayed caller’s name. The handset and/or base unit does not announce the displayed caller’s name properly.
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Page 71: Answering System
Problem The Ringer/Message Alert indicator flashes slowly when the handset is not ringing and in use. You cannot have a conversation using the headset. Answering System Problem The Answering System is on, but incoming messages are not recorded. “ ” flashes and the FULL ANSWER ON indicator flashes rapidly. - Page 72 • The battery may need to be replaced. If you install a new battery, fully charge it (p. 10). • This is normal. • Visit our website: http://www.panasonic.com/support • Contact us via the web at: http://www.panasonic.com/contactinfo • Call our customer call center at:...
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Page 73: Important Safety Instructions
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. - Page 74 Important Safety Instructions CAUTION: To reduce the risk of fire or injury to persons, read and follow these instructions. 1. Use only the battery(ies) specified. 2. Do not dispose of the battery(ies) in a fire. They may explode. Check with local waste management codes for special disposal instructions.
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Page 75: Fcc And Other Information
FCC and Other Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US:ACJ-----. If requested, this number must be provided to the telephone company. - Page 76 FCC and Other Information Privacy of communications may not be ensured when using this phone. CAUTION: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
- Page 77 • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.
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Page 78: Specifications
Specifications n Base Unit Power Supply: Power Consumption: Frequency: Dimensions (H x W x D): Approx. 85 mm x 175 mm x 200 mm Mass (Weight): n Handset Power Supply: Frequency: Dimensions (H x W x D): Approx. 208 mm x 52 mm x 39 mm Mass (Weight): Security Codes: n Dialing Mode:... -
Page 79: Index
Index Accessories ....2 Answering calls, base unit..29 Answering calls, handset..29 Answering System. - Page 80 Index Navigator key ....8 Noise ..... . . 3 Number of rings .
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Page 81: Warranty
Panasonic Services Company Customer Servicenter Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. For Limited Warranty service for headsets if a headset is included with this product please call Panasonic Call Center at 1-800-211-PANA (7262). -
Page 82: Customer Services Directory
Personal Checks) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Service in Puerto Rico Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company Factory Servicenter: Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985... - Page 84 Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.