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warranty conditions
Your tool has a two year warranty for manufacturing defects or faults.
The warranty applies to the normal use of the tool and does not cover:
- damage due to incorrect or lack of maintenance,
- damage due to incorrect use,
- wear parts,
- tools that have been taken apart by unauthorized repairers,
- external factors (fire, flooding, lightning strikes, etc.),
- impacts and their consequences,
- tools used with a battery or charger other than those of the INFACO brand.
The warranty is only applicable when the warranty has been registered with
INFACO (warranty card or online declaration on www.infaco.com).
If the warranty declaration was not made when the tool was purchased, the
factory departure date will be used as the warranty start date.
The warranty covers factory labor but not necessarily dealer labor. The repair
or replacement during the warranty period does not extend or renew the initial
warranty.
All failings regarding the storage and safety instructions will void the manufacturer's
warranty.
The warranty cannot entitle to compensation for:
The possible immobilization of the tool during repairs.
All work carried out by a person other than approved INFACO agents will cancel the tool
warranty.
The repair or replacement during the warranty period does not extend or renew the initial
warranty.
We strongly recommend INFACO tool users to contact the dealer that sold them the tool in
the event of a failure.
To avoid disputes, please read the following procedure:
- Tool still under warranty, send it to us carriage paid and we will pay the return.
- Tool no longer under warranty, send it to us carriage paid and the return will be
at your expense by cash on delivery. If the repair cost exceeds € 80 before tax,
you will be sent a quote.
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