Troubleshooting; Quick Reference Chart - Memorex MPH 6928 Reference Manual

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C:...MPH6928 VA OM.vp
Mon Feb 14 15:27:51 2000

QUICK REFERENCE CHART

If your phone is not performing to your expectations, please try these
simple steps.
PROBLEM
The charge light won't come
on when the handset is
placed in the base.
The audio sounds weak
and/or scratchy.
Can't make or receive calls.
The handset doesn't ring or
receive a page.
SUGGESTION
• Make sure the AC adapter is plugged
into the base and
wall outlet.
• Make sure the handset is properly
seated in base.
• Make sure the charging contacts on the
handset and base are clean.
• Make sure that the base antenna is in a
vertical position.
• Press CHAN to help eliminate
background noise.
• Move the handset and/or base to a
different location away from metal
objects or appliances and
try again.
• Check both ends of the base telephone
line cord.
• Make sure the AC adapter is plugged
into the base and
wall outlet.
• Disconnect the AC adapter for a few
minutes, then reconnect it.
• Reset security code (see page 20).
• The Nickel-Cadmium battery pack may
be weak. Charge the battery on the
base unit for 15-20 hours.
• The handset may be too far away from
the base unit.
• Place the base unit away from
appliances or metal objects.
• Reset security code (see page 20).
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